
Somersworth Nissan
Somersworth, NH
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I would recommend the service dept. but not the sales. I inquired about purchasing a used Rouge. I wasn’t sure I could get financing. I was told to put down a deposit, 2K which I did. I but not the sales. I inquired about purchasing a used Rouge. I wasn’t sure I could get financing. I was told to put down a deposit, 2K which I did. I was looking to find out the monthly payment BEFORE making the purchase. AFTER they found a place that would finance the purchase they called and it went through after several denials. Still didn’t get the monthly payment from them. They finally called and said financing went through, when could I pick up the vehicle? Wait, they never got back with the monthly payment which was the key factor. “Sorry once financing is approved you own the vehicle”. What? I would have said no if they had told me the monthly payment. Guess that’s why they didn’t. After much badgering I finally gave up and went to pick up the vehicle. It wouldn’t start! Only a battery issue, a dead one. They had to charge it up, not replace it charge it! I finally took possession and the day after delivery battery was dead and wouldn’t start. AAA was a savior and got it started. After purchasing two vehicles the personnel had all changed but for the worse not better. Buyer beware. The head of service has always been great as was the previous one. More
My wife and I are, let's say, older folks. We've bought a lot of cars in our lifetimes, and we have never had the experience Somersworth Nissan provides. It's simply so different we can hon We've bought a lot of cars in our lifetimes, and we have never had the experience Somersworth Nissan provides. It's simply so different we can honestly say buying there was a pleasure. From the fact that you stay in one place, and everyone from sales to ownership to finance comes to you. The fact that you're given a tour of their service department, and inspections are "free for life". The fact that they have the instrumentation that tells you everything from your need, or do not, for an alignment to the condition of your tires as you drive over it. The light atmosphere, and COMPLETE LACK OF PRESSURE to buy made this an amazing experience. our Salesman, Daniel, and his Manager, Dustin worked to meet what WE wanted, not what they wanted to sell. No secret "meetings with the Manager". No "What do we have to do to get you in this car today". No bologna. Just people who desired our business and were willing to be hyper flexible to get it. We can't say enough. It was actually a fun experience, and we appreciated that as much as we do our new vehicle. More
Great experience shopping at Somersworth Nissan! The customer service was excellent and Dan took the time to help me find the right car for me. This dealership will certainly be my first stop when l The customer service was excellent and Dan took the time to help me find the right car for me. This dealership will certainly be my first stop when looking for my next vehicle in the future. More
Thank you Dan Melican for your happy personality and for how comfortable you were to work with. I think we both got a good deal, which is how it should be! how comfortable you were to work with. I think we both got a good deal, which is how it should be! More
I have gotten quite a few cars from Nissan. Everyone has always been really good To me. They take their time to help me find exactly what I want and make sure I leave there happy. This last Sal Everyone has always been really good To me. They take their time to help me find exactly what I want and make sure I leave there happy. This last Salesman, Dan, he was great!! He was very Helpful and nice to talk to. He was also nice enough to clean out my other vehicle for me and put it into the new one. More
Exceptional customer service with Product Specialist Patrick and Rebecca. Both knowledgeable, personable and easily answered all questions. This is our 4th vehicle from Somersworth Nissan. Patrick and Rebecca. Both knowledgeable, personable and easily answered all questions. This is our 4th vehicle from Somersworth Nissan. More