Somersworth Nissan

Financial manager was not the nicest. I went car shopping at Somersworth nisson upon the advice of 2 previous customers.to see a particular salesman. I went there and he was not there, on I went car shopping at Somersworth nisson upon the advice of 2 previous customers.to see a particular salesman. I went there and he was not there, on vacation for a few days so I spoke with someone else. The salesman was nice, not pushy. I drove a few cars and then drove a versa note which I liked. The financial man ethan came to speak to me and was very rude and pushy. I told him I liked the car but needed sometime to figure out my finances and to make sure I could afford the car and not have it repossessed in the future months. I said I wanted to go home and figure out my bills and he said to me sit down here and figure out your bills here. I said I wanted to go home and think about things and I would come back in the morning. He said the car wouldn't be there in the morning. I was in a rush and I had a previous appointment and had to leave .which I never made because I was there for an extra 2 hours. At this point I was very upset and wanted to leave but they had my car keys in the office and I couldn't leave. . I said to him you don't know anything about my financial situation. He kept pushing and goading me , I left there crying because the way he treated me. I WILL NEVER buy another car from them and will not recommend them to anyone else. Also the salesman knew how upset I was and he said he would do something to make me happy but he didn't do that either. It was not the best experience I have ever had and will not recommend them to anyone. else More

the service department tries but cannot fix the sales department is high pressure i bought a versa and leased one for my granddoughter 3 years ago she got out of the lease and my car had the sam the sales department is high pressure i bought a versa and leased one for my granddoughter 3 years ago she got out of the lease and my car had the same problem for over 2 years that they could not fix so i wanted to trade i put $500 down on sat but over the weekend i came to my senses and decided to go to anouther dealer will not refund the $500 I WAS WOUTH IT to go to AUTO FARE much better people More

Top notch, totally open no pressure, very knowledgable After several months of internet research and contacting several Nissan dealers we stopped in cold to the local dealership and were very glad we did. After several months of internet research and contacting several Nissan dealers we stopped in cold to the local dealership and were very glad we did. They were very up front with the pricing and the options and did not pressure at all. They are local folks that have been around a long time, very knowledgeable about the product and clearly outlined the options. Everyone we spoke with was very polite and they truly seemed to care about the product and their reputation. At the end of the day we got a very fair price for the vehicle and we are looking forward to continuing our relationship with the service department. More

Nissans suck, but this dealer tops that!!! I purchased my first Nissan ever here and was treated great thru the whole sales process, however after the sale you are just a nobody to them...... u I purchased my first Nissan ever here and was treated great thru the whole sales process, however after the sale you are just a nobody to them...... unless that is of course, you want to buy another turd from them and you can lose a few thousand more. Very unprofessional! No amenities of other local dealers ie: loaners, accessories dept is tiny, and the service dept is ok but they are still managed by the jokers running this place. More

Absolutely the worst service I have ever received! This dealership is not honest. We bought a truck and it did not have manuals or the right keys 6 months later this dealership has still not provided This dealership is not honest. We bought a truck and it did not have manuals or the right keys 6 months later this dealership has still not provided these items. After getting a trailer hitch installed, we realized the work was not done completely and we did not have lights working. After revisiting to have fixed there was conflict between sales and service as to the work done. More

Great team of people willing to work to help me This team of people got what I wanted done, when I wanted it done, and all worked together to make sure I left happy. Great! This team of people got what I wanted done, when I wanted it done, and all worked together to make sure I left happy. Great! More

They listened and delivered I recently purchased our Pathfinder from Somersworth Nissan. I should start by saying that I have extremely high customer service expectations and I h I recently purchased our Pathfinder from Somersworth Nissan. I should start by saying that I have extremely high customer service expectations and I hate wasting time. We had visited two other dealers this week to look at different vehicles and did a fair amount of research to buy an SUV for my wife. I called Somersworth Nissan, spoke to Ethan for maybe three minutes. He answered my questions, listened and only asked me questions to help me, not to sell me. The price he offered represented a good value relative to other similar SUV's we were considering like the Toyota Highlander. Ethan followed up like he said he would, and I called him back after checking the price of that particular model at two other dealers. He let me take the car home for my wife to test drive for a few hours with no hassle. After she drove it and decided she wanted it, I called Ethan and it took two minutes on the phone to give him the information that he needed. By the time that I got to the dealership, he had all the paperwork ready and it took about six minutes to sign. I did not have my checkbook so he took my credit card to make it easier for me. He went over the cost clearly, gave me the key and I was on my way. Time in the dealership was under 20 minutes for the whole process, and that was only because they filled the gas tank after my test drive so I could have it with a full tank. I hope the car and the service are as good and easy as the buying process was. More

The Best Their service department was amazing and took care of everything and anything I needed. They are the best!!!! Steph was especially nice!!! All 10's Their service department was amazing and took care of everything and anything I needed. They are the best!!!! Steph was especially nice!!! All 10's More

excellent service the repairs took a little longer than expected but that was only because the part required to fix the vehicle had to come from Californiamy experience the repairs took a little longer than expected but that was only because the part required to fix the vehicle had to come from Californiamy experience was great excellent service by truck is back in working condition again More

Fantastic Awesome service! Showed up close to closing with brake issues. They took me on and even had a couple of people stay late to get it taken care of! Awesome service! Showed up close to closing with brake issues. They took me on and even had a couple of people stay late to get it taken care of! More