Sommer's Buick GMC Subaru

Best Purchase Experience Ever! I admit that purchasing a car is very stressful to me (been doing it for a long time) and I normally will delay purchasing as long as possible. Howeve I admit that purchasing a car is very stressful to me (been doing it for a long time) and I normally will delay purchasing as long as possible. However, my experience with Sommer's Automotive, specifically, Brandon Springer (sales) and Michael Christiano (finance) exceeded all my expectations and laid to rest my life-long fear of purchasing vehicles. This is the dealer for me. They sensed my fear/stress and did everything possible to lay waste to my fears and decrease my stress throughout the entire process. If you are a woman, and find purchasing a vehicle overwhelming, as I use to, this is the dealership to go to. Their patience, their ability to break things down for me so that I could understand what vehicles best matched my needs, and the level of respect shown to me, made my experience at Sommer's Automotive the best ever! And just think I drove away in an awesome new Outback which is just the icing on this grandma's cake! I can't thank Brandon and Michael enough for their attention to detail, fantastic communications skills, and the level of integrity they each bring to their jobs. No matter where I end up in life I will keep coming back to Sommer's Bucik, GMC Subaru. It is obvious that the dealership inspires their staff to provide an exceptional expereince. More

Knew the product extremely well Bought a new 2017 Outback from Alex. Knew just about everything about it and if he didn't he found the answers to my questions. I had bought a 2015 Bought a new 2017 Outback from Alex. Knew just about everything about it and if he didn't he found the answers to my questions. I had bought a 2015 Outback and I didn't realize how little the person knew about the car until I talked to Alex. Would buy from him again and recommend him More

Outstanding Experience I highly recommend Sommers Subaru. The team was straight forward, no gimmicks, and truly was there to help find the right vehicle for us. They were pr I highly recommend Sommers Subaru. The team was straight forward, no gimmicks, and truly was there to help find the right vehicle for us. They were professional, knowledgeable, and made the whole buying process an enjoyable experience. More

My first Subaru I found my buying experience at Sommer's Subaru and specifically working with Alex to be an honest, respectful and straight forward experience. Throu I found my buying experience at Sommer's Subaru and specifically working with Alex to be an honest, respectful and straight forward experience. Through out the entire buying experience each person I interacted with completed their duties appropriately and in a timely manner. Having never driven a Subaru before I found Alex to be patient and informative in meeting my needs and answering my questions. He also shared with me all of the options available and what would be valuable for me and specific to my needs. I would recommend using Sommer's if you are considering a Subaru and Alex if you want an honest, informative and respectful experience. More

Great team The whole experience felt less like dealership drama that we've had in the past. I assume in part to the role that the internet plays on informing the The whole experience felt less like dealership drama that we've had in the past. I assume in part to the role that the internet plays on informing the user, but there was no pressure and more an transparency. More

New car experience Friendly knowledgeable whenever somebody saw you they ask what they could get you coffee water cookies no high pressure to purchase a couple different Friendly knowledgeable whenever somebody saw you they ask what they could get you coffee water cookies no high pressure to purchase a couple different vehicles 2 Drive and compare More

Very professional. Sommers subaru is part of the costco auto program and this originally drew me to them. However, after the great service we had there, I will definitel Sommers subaru is part of the costco auto program and this originally drew me to them. However, after the great service we had there, I will definitely return. More

Howard Gleason- Manager We are buying a car Monday. A new 2016 Crosstrek. We're we're misinformed that the original one we came in for today to purchase which they drove in f We are buying a car Monday. A new 2016 Crosstrek. We're we're misinformed that the original one we came in for today to purchase which they drove in from Illinois has GPS. Probably not purposely lied to but presented to that the difference between the 2 cars dash was basically an inch screen size. No mention there would be no GPS. Just no puss button start. So we've been waiting for it to arrive since 10/18. Today, we are informed we can't get it. Paperwork not final. Bummer. But we can come learn to operate features of car so my husband can pick up on Tues when it is ready. 1/2 hour into demo, we learn no GPS in the car as expected and only way to get is to upgrade to a more expensive car.I have a previous internet quote that I showed himfrom the 27th st dealer on a same car ( that car actually has a higher MSRP) and am offered a price higher than the Internet price than the car from the other place. The car should be lower. It has less features. He said he doesn't know how they can do that pricing. Howard couldn't match it. The salesman seemed genuinely sorry in that he misinformed us. The manager Howard Gleason lacked ANY sincerity from the start. Informed us he's only getting $200 out of the deal and annoyingly said he didn't know why we ordered the other car in the first place. He made me feel like he didn't care if we were customers. The sales person messed up but was sincere. We did call back and close the deal. Only because of the salesman and the fact that it was $100 we couldn't agree on that -Howard was willing to lose the sale for. Offered nothing for the hassles and inconvenience so far. No apologies. In fact, when it was brought up he said while "I didn't do it" ( make the mistake). No im sorry for your trouble, frustration. We value you. None of that. We intend to buy another car within a month. I hope there will be another Manager there or that he treats me better if we interact because I'd like to feel better than this whole thing went down. Obviously, for now we are going back and purchasing Monday. I'm still guarded but I know others have had good experiences here. My sister raves! Maybe Howard was having an "off" day. I don't know but this whole thing was a frustrating and unpleasant experience I must say. I'll recommend Sommers for now- but I'm guarded. More

Reliable Car, Reliable Dealer The Subaru is a great value. Really, the only AWD vehicles in this price range. Our sales rep., Don Ciardo, knows the vehicles. Smooth sailing thro The Subaru is a great value. Really, the only AWD vehicles in this price range. Our sales rep., Don Ciardo, knows the vehicles. Smooth sailing through the lease with John Welke, the business mgr. A great buying experience. Our third new Subaru from Sommers. Dave More

Car purchase Everything was ok, but this is the 1st time I purchased a car from a dealership that the gas tank was almost empty. Maybe this is something new Everything was ok, but this is the 1st time I purchased a car from a dealership that the gas tank was almost empty. Maybe this is something new More