Sommer's Buick GMC Subaru

Car purchase Everything was ok, but this is the 1st time I purchased a car from a dealership that the gas tank was almost empty. Maybe this is something new Everything was ok, but this is the 1st time I purchased a car from a dealership that the gas tank was almost empty. Maybe this is something new More

Best Car-Buying Experience The staff at Sommer's is fantastic on every level. Not only are they helpful, knowledgeable and personable, but they go the extra mile to provide real The staff at Sommer's is fantastic on every level. Not only are they helpful, knowledgeable and personable, but they go the extra mile to provide real service and simplify the car-buying experience. I feel confident in my purchase, and Craig, Don and Michael worked with me to ensure I was getting the right car at the right price. I would highly recommend Sommer's to anyone looking for a new or used car - especially if you are tired of the run around that most dealerships consider to be "standard". Sommer's also installed a hitch on my vehicle upon purchase, and I was so satisfied with their Service Team that I will likely switch from my usual mechanic to Sommer's. It is great to have an honest, family-oriented dealership in the North Shore, and I should also mention that my kids loved the waiting room (complete with Disney Channel, DVDs and aquarium-themed walls) and Dove Hot Chocolate! More

Great experience and customer service! State-of-the-art facilities, excellent refreshments (the cookies are the best!), and friendly service. Customer service excellent both for car buying State-of-the-art facilities, excellent refreshments (the cookies are the best!), and friendly service. Customer service excellent both for car buying and maintenance/repairs. More

There for you throughout the entire car buying experience I am extremely happy with the customer service that Brandon Springer provided me when I purchased my Subi. He is an excellent product specialist. He's I am extremely happy with the customer service that Brandon Springer provided me when I purchased my Subi. He is an excellent product specialist. He's very kind and helpful. This was my first time buying a brand new car, and my first experience with Subaru. Brandon made the process easy for me and I appreciated his service. I even had the opportunity to test drive the WRX for the 1st time. Brandon helped me to come to a decision when deciding between the WRX and the Crosstrex. I look forward to putting more miles on my Subaru. The service dept crew are cool and willing to assist whenever they are needed. More

Will come back again This is a first rate dealership that is fair and you can trust. I made the drive from Madison based on recommendations and was glad I did. They answ This is a first rate dealership that is fair and you can trust. I made the drive from Madison based on recommendations and was glad I did. They answered all of my questions and helped me get into my dream car, a Forrester Touring model. Adam Driewer was my Product Specialist and Michael Christiano was my Finance Manager. Grant Sommer introduced himself. All were completely professional, knowledgable, and were warm and friendly. They listened to me and I left with a car and finance package that was just the right fit. I will definitely be a repeat customer. More

Bait and Switch I ordered a Forester at 3% below invoice price through Educator's Credit Union contact at Sommer's and was told 2% when finalizing deal. I ordered a Forester at 3% below invoice price through Educator's Credit Union contact at Sommer's and was told 2% when finalizing deal. More

Great experience Previous car purchase experiences were difficult, but Adam and Michael were friendly, knowledgeable and helpful, We never felt pushed or pressured. Previous car purchase experiences were difficult, but Adam and Michael were friendly, knowledgeable and helpful, We never felt pushed or pressured. We would definitely return for another purchase! More

Great. Scott Sutton did a wonderful job explaining everything. Very pleasant and profesional. Went from Subaru in Sheboygan with last vehicle and switche Scott Sutton did a wonderful job explaining everything. Very pleasant and profesional. Went from Subaru in Sheboygan with last vehicle and switched to Subaru in Mequon. Made a great decision. Michael was very friendly and explained different routes to go. I can see he really knows his job. Great experience. More

Sommer's Subaru was an outstanding experience!!! I was nervous about car shopping again related to past experience with purchasing a vehicle. We chose to drive from Kenosha area to Mequon, which is c I was nervous about car shopping again related to past experience with purchasing a vehicle. We chose to drive from Kenosha area to Mequon, which is cruise for us compared to the dealership close by. We did so based on customer reviews that were read online. Excellent customer service reviews and positive past experiences were a must for us when shopping for our new Subaru Outback. We are so happy we did our research prior to choosing a dealership to work with. We knew exactly what we wanted as well as the price range we wanted to spend. Sommer's has an online chat tool as well as price requests via email that has a quick response time. We verified that the vehicle we were interested in was still in the lot and filled out our financing application prior to arriving at dealership. It was a very busy Saturday towards the end of the day and we still felt very welcomed when entering the dealership. The vehicle we wanted to buy was just sold within our hour and a half commute up to dealership but we were able to search the entire lot and find the perfect option for us. We set up a delivery appointment for the following Monday which I am so happy we did. It saved us all the extra time spent waiting for car to be cleaned and financing to be finalized. Our salesman Seth did not make us feel rushed, pressured, listened well, spent extra time with us searching lot for the perfect vehicle, final price was exactly around what other vehicle we wanted to buy was with no surprises, very professional and polite. Seth was out of town on vacation for our delivery appointment but made it a point to reach out and thank us for our purchase and apologized for not being available for appointment, which he communicated to us the Saturday when we were at dealership. He also offered to not hesitate to call with an questions or concerns. Michael in the financing department is also wonderful, quick to respond to email/phone calls related to financing options, worked hard to get us the interest rate we wanted, answered all questions and concerns, was honest, no surprises arose, was attentive to our wishes, offered a great discount for extended warranty and GAP, was professional and polite. Mark was another salesman that was assigned to help us set up online accounts, go over manual, and spent an hour and forty five minutes with us going over all the features in and outside of car as well as connecting phone to vehicle bluetooth system. He listened well, was attentive, had quick and clear communication, did not make us feel rushed, and was professional and polite. The atmosphere of the dealership is very bright and welcoming. Refreshments were offered. Everyone we dealt with during our car buying experience was trustworthy, professional, and polite. I feel they went above and beyond to make our car buying experience outstanding. Would highly recommend them. We will even spend the extra time driving to have our car serviced there. We LOVE our new Subaru Outback!!! More

Review of staff assisting us The consultant and business manager were friendly, helpful and gave us plenty of time to ask questions etc. They were accommodating with our schedule The consultant and business manager were friendly, helpful and gave us plenty of time to ask questions etc. They were accommodating with our schedule etc. More