Sommer's Buick GMC Subaru

Exceptional service from start to finish!! If you want an average car buying experience, don't call Craig! If you want an EXCEPTIONAL car buying experience, don't call anyone else!! To say I di If you want an average car buying experience, don't call Craig! If you want an EXCEPTIONAL car buying experience, don't call anyone else!! To say I did my research before buying my new car would be an understatement. I poured through articles and watched about every YouTube video I could find to reinforce my decision to buy an Outback. I test drove some cars locally (Appleton) and contacted many dealers for some internet pricing to get an idea where to start more serious conversations. I was extremely fortunate to be contacted by Molly Berg, of Sommer's Customer Care Department. Molly was professional, courteous, prompt and friendly!! She answered any question I had with lightning speed, and returned my phone calls promptly and with a refreshingly positive attitude to boot!! Once I decided to drive 1 1/2 hours to visit Sommer's she also knew that Craig would be the perfect Salesman to put me in contact with. I arrived at the dealer first thing Saturday morning and met with Craig. We took a couple different vehicles for test drives and walked the lot talking about difference between models. Craig was patient beyond my expectations, allowing me time to think over each step of the process, and NEVER pressured me to make a choice. After much thought and deliberation we came to an agreement and shook hands to seal the deal. I had to return to pick up my new car a week later, and Craig came in several hours early to make sure he was there to deliver the vehicle to me personally. He walked me through all of the features of the car and made sure I didn't have any questions. He allowed me to inspect the vehicle and made sure all of my concerns were dealt with promptly and to my satisfaction. After another hand shake and some good-bye's I was off in my new Outback.... I know this review is lengthy, and could be longer actually, but I needed to make sure that Craig and Molly got the recognition that was so well deserved!! Thank you both for showing me that buying a car can be a fun and enjoyable process!! Oh, and the hugs were nice touch as well!! More

Our first Subaru We were very happy with our experience at Sommers Subaru. Joe Natoli was very patient and not high pressure at all. He went the extra mile for us t We were very happy with our experience at Sommers Subaru. Joe Natoli was very patient and not high pressure at all. He went the extra mile for us to get a car we wanted in our budget. Helping us explore alternative options to get as close to what we wanted as possible. As it turned out, we couldn't pass up all the wonderful options on the touring model of the forester and that is what we bought More

Excellent! I enjoyed working with Joe to purchase my new Subaru. He was very knowledgable about the different models, and took me through the various models and I enjoyed working with Joe to purchase my new Subaru. He was very knowledgable about the different models, and took me through the various models and engine/trim options for the models that interested me. After that, we went on a test-drive. Joe is easy-going, and never pressured me to make a purchase. He answered all of my questions, and when I was ready to make the deal, he worked with the Sommer's team to get all of the paperwork handled without any issues. I highly recommend Joe and the Sommer's team. More

Great Experience Joseph did a fantastic job through the whole process. Very patient, understanding, and helpful. Love my car, made the experience stress free. I would Joseph did a fantastic job through the whole process. Very patient, understanding, and helpful. Love my car, made the experience stress free. I would recommend Sommers! More

Fun time buying a Subaru! Joe was fun to work with. Listened to what I asked for and did not get pushy on the things I didn't want. Great place to buy a car! Joe was fun to work with. Listened to what I asked for and did not get pushy on the things I didn't want. Great place to buy a car! More

Best car purchasing experience ever Sommers beat the competitions' prices hands-down. The purchasing experience was easy from start to finish and Sommers went the extra mile to cover all Sommers beat the competitions' prices hands-down. The purchasing experience was easy from start to finish and Sommers went the extra mile to cover all of the details. For example, to put a front license plate on a WRX, the front bumper must be drilled. Well, I didn't want mine drilled and I purchased a license plate adapter to fit the existing holes. Not every dealership waits to find out what the customer wants, and to me that was just another example of how Sommers takes the time to make sure they're taking care of the customer first. Their parts department has been easy to work with as well. Great job Sommers! More

Great customer service Mark made it easy for me test drive the cars I was interested in. When I came back next Jim made it easy for me to trade in my previous vehicle and g Mark made it easy for me test drive the cars I was interested in. When I came back next Jim made it easy for me to trade in my previous vehicle and get me into a new Subaru. I would recommend them to anyone in need of a new vehicle! More

Very respectable and friendly From the online to sales to their business staff, they were all very helpful, took time to answer all of my questions and made sure that I left with n From the online to sales to their business staff, they were all very helpful, took time to answer all of my questions and made sure that I left with no questions. Steve (the salesman) was not pushy in trying to sell the vehicle, he just gave me the facts and answered my questions. Brad (the businessman) went through all of my financial and warrant options very thoroughly and worked with me so I got exactly what I wanted. This is my second Subaru, and when I get my next I will be willing to go out of my way to come back to Sommer's. More

Excellent in every way I've had the Subaru Outback for close to a year now. I knew I wanted one when my daughter had one and loved it. Joe Pochert, although new to Sommers I've had the Subaru Outback for close to a year now. I knew I wanted one when my daughter had one and loved it. Joe Pochert, although new to Sommers, was an excellent salesman and surely an asset to the Sommers sales team. Today I had it in for service for the first time, everything was very professional and taken care of perfectly. This Outback is my favorite care I've ever owned or driven, I'm so happy with it. More

Great experience and excellent staff! Started with a online ePrice that turned into a no hassle purchase. Adam was easy to work with and very professional. He was also very knowledgeable i Started with a online ePrice that turned into a no hassle purchase. Adam was easy to work with and very professional. He was also very knowledgeable in Subaru's car lineup/accessories and was able to provide great recommendations. Adam definitely stands out from other salesman, cant wait to work with him again! More