Sommer's Buick GMC Subaru - Service Center
Mequon, WI
197 Reviews of Sommer's Buick GMC Subaru - Service Center
Excellent experience at the service department last week! They thoroughly checked the problem spots I had identified, so I felt much safer when I drove my car home. Also had some very personal attention fr They thoroughly checked the problem spots I had identified, so I felt much safer when I drove my car home. Also had some very personal attention from my salesman, who gave me a refresher course on Subaru Encore. More
The care and service has been excellent. I would recommend this dealer to all of my friends and family. I would recommend this dealer to all of my friends and family. More
My son had my car towed to Sommer's due to a very unusual problem. Everything was explained to him and I am grateful that Summer's was able to solve my issue. Considering the issue, the charge was good p problem. Everything was explained to him and I am grateful that Summer's was able to solve my issue. Considering the issue, the charge was good pricing. Re: Key Issue More
I brought my 2025 Outback Wilderness which I bought from a different dealer for service. The dealer I purchased the car from couldn't manage to install two decorative trim stickers to the car so I do not t a different dealer for service. The dealer I purchased the car from couldn't manage to install two decorative trim stickers to the car so I do not trust them with anything mechanical. So, I came to Sommer's for the vehicle's first service. They said they like to include the full sized spare into the mix when they rotate tires. First time I've heard of this, but I said, "fine." Unfortunately, 10 miles down the road after leaving the dealership my TPMS system errored. I did not have time to run back to the dealer to figure out what they did wrong that day so I had to schedule a second visit. Even though they offered me a free oil change the next time I came back, if you can't manage an oil change and tire rotation I will not come back. I bought this car for my daughters (19 and 16) to use because of Subaru's safety record. Sommer's did not give me a safe feeling after I went there. Will drive to Bergstrom Subaru in Oshkosh instead. More
Very professional and accommodating. My service coordinator Tom was able to explain what the expected services were prior to the work being done so there were no unexpected charges when My service coordinator Tom was able to explain what the expected services were prior to the work being done so there were no unexpected charges when the vehicle was complete. More
Excellent courteous service as always, each step of the way--from being greeted as I pulled in thru checkout. Everyone I interacted with was exceptional. As I waited for my car to be serviced, I appreciate way--from being greeted as I pulled in thru checkout. Everyone I interacted with was exceptional. As I waited for my car to be serviced, I appreciated the frequent check-ins, updates and thorough explanations. Behind the scenes, I can trust that my car is being taken care of properly. Worth the peace of mind. I always recommend Sommers Subaru. Great work all around! More