Sonora Ford Subaru
Sonora, CA
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140 Reviews of Sonora Ford Subaru
We had a few hiccups but Sonora Ford made things right. Our interest rate was more than 1% less than a different Ford dealership. They listened and delivered. Jacob was very professional. Our interest rate was more than 1% less than a different Ford dealership. They listened and delivered. Jacob was very professional. More
Great customer service! Was able to get an appointment for the next day and they had the truck done for it's 30,000 mile service at the end of the day. They kept me inform Was able to get an appointment for the next day and they had the truck done for it's 30,000 mile service at the end of the day. They kept me informed during the day of it progress. More
Moriah at Sonora Ford is always very helpful in coordinating my truck service. The attention to clearing recalls in a timely manner is appreciated. Email reminders of service appointments is helpfu coordinating my truck service. The attention to clearing recalls in a timely manner is appreciated. Email reminders of service appointments is helpful. The waiting room is spacious and offers a range of complimentary and for purchase snacks and beverages. More
bought car 3/18/25. told to bring the car in every 6 mo. I did that. this time I paif for oil change and filter. Note: I only have 5685 miles on this car. mI was told told to bring the car in every 6 mo. I did that. this time I paif for oil change and filter. Note: I only have 5685 miles on this car. mI was told do bring it back on 6 months for 6,000 miles xxu. Why ??? Makes no sense to come back every 6 months. Also the man who helped me showed me photos of cabin air filter. When I asked the cost of the filter he quoted $190.00.. I said that a lot of money for some folded paper and a tin frame. So I declined. He should know what the heck he is doing and saying!! I have had respect for Subaru, but this is my first new Subvaru. If you keep asking people to keep coming back for no reason (now the free visits are over) I find that distasteful, and wrong. I live almost 50 miles from that dealership. I do not like the business ethic of returning for no reason. Tell Mr Bergland that my paperwork says this visit was the 6,000 mile visit. Let me know a good reason to return in 6 months. It certainly will not need an oil change, and I drive very little. Let me know Betty Hillman 209-754-3195 More
I’m really satisfied my Car shopping the dealers, very friendly, helpful, and the whole atmosphere. Excellent I can recommend this dealership to anybody nice work!👍 friendly, helpful, and the whole atmosphere. Excellent I can recommend this dealership to anybody nice work!👍 More
I purchased my 2015 Ford Expedition from Sonora Ford 11 years ago. It is very low mileage. It needed new brakes and coolant. My advisor, Ryan Sheehey, was excellent. Explained exactly what mechanics were g years ago. It is very low mileage. It needed new brakes and coolant. My advisor, Ryan Sheehey, was excellent. Explained exactly what mechanics were going to do and approximate cost. The service department is excellent and I highly recommend them. They also have a shuttle to take me home and bring me back when service is complete. I noticed that many of the people that were there in service department and accounting are still there. That tells me a lot. More
Sonora Subaru service dept did a great job finding an annoying noise I had been enduring for months, this had been ongoing from about 2 weeks post sale of my brand new 2025 OBW. There was a TSB that lead annoying noise I had been enduring for months, this had been ongoing from about 2 weeks post sale of my brand new 2025 OBW. There was a TSB that lead to a successful resolution. I am grateful and cautiously optimistic that this stays fixed. I was concerned that I was going to need to trade my OBW in for something else, but pleased I can “quietly”’enjoy my new car. More
Used Sales was excellent. They had put the wrong size tires on the car so I had to go to service. The people at the counter were great but the Service Manager was terrible. They had put the wrong size tires on the car so I had to go to service. The people at the counter were great but the Service Manager was terrible. It was like he was mad at everyone and you could tell he had a very negative effect on the employees. It seemed like they were used to it but it was a shock to me. Like I was a huge burden to him. More

