5 stars hands down for each step in buying a suv. Website very helpful in that it showed the window sticker. We called to verify questions regarding a specific suv. Lucas showed us the suv and gave us all the time needed to drive and look, touch, play etc. once decided on the suv kapil “Bill” rajpal sales manager was awesome! No bs, no stalling, he shoot straight and was not trying to up sell us. We quickly came to agreement then saw joe seppen in finance. He was very similar to Bill, he shoot straight and was very helpful and beat our bank’s pre approval. I came back the next day to retrieve items from my trade in and again Bill was there to help and solve any issues. Give sound ford a chance at earning your business.