South Bay BMW
Torrance, CA
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1,223 Reviews of South Bay BMW
Great experience Very helpful in every aspect of getting a new car. Steve Marx provides service above what is expected. Always a simple and easy experience when gettin Very helpful in every aspect of getting a new car. Steve Marx provides service above what is expected. Always a simple and easy experience when getting a car More
Very satisfied May Villalobos was excellent. Friendly, helpful, honest and efficient. The dealership is clean and bright and a pleasure to visit. There is strong sen May Villalobos was excellent. Friendly, helpful, honest and efficient. The dealership is clean and bright and a pleasure to visit. There is strong sense of customer service. More
Kevin saved the day but this dealership sucks. We got called by the dealership to come back and review our new car inside and out, and since we are first time BMW owners we decided to take them up We got called by the dealership to come back and review our new car inside and out, and since we are first time BMW owners we decided to take them up on the offer. We scheduled an appointment, however everything after that point just got complicated and annoying. The rep we initially scheduled the appointment with kept changing it. We got a text the day of and said he worked earlier so asked us to come in earlier, which we did. We live an hour from the dealership and as we are moments away from the dealership, we got a text saying no one will be there to help us..... with that being said in the 9th hour Kevin came in and saved the day and ran through the car with us. We were also told we could have a car wash but by the time that was communicated it was too late for us to get back one. Overall I find this dealership to be a pain in the xxx and complicated. I think the Ford dealship by the LAX Is more organized than these folks..... and more welcoming. Also what's the point of offering a free car wash to find when shown up for your scheduled appointments they are not offered. More
Great experience! Great experience getting my car serviced. Friendliest staff (thanks Dan!) and quick in and out, couldn’t have been better. Also, great waiting area wi Great experience getting my car serviced. Friendliest staff (thanks Dan!) and quick in and out, couldn’t have been better. Also, great waiting area with full service food and coffee restaurant. More
Best Dealership Ever Very professional team. Proactive with service scheduling, loaner arrangements. Everything went smoothly and everyone was friendly. My only concerns Very professional team. Proactive with service scheduling, loaner arrangements. Everything went smoothly and everyone was friendly. My only concerns are that the dealership is too cold inside and seating is needed in area where you wait outside to pickup your car. More
Willy is the best! Willy, my service rep at South Bay BMW, is always the best! Professional, attentive and a pleasure to work with. They're lucky to have him! Willy, my service rep at South Bay BMW, is always the best! Professional, attentive and a pleasure to work with. They're lucky to have him! More
New BMW We just leased a 2017 BMW 330 from South Bay BMW. We received great service from our salesman, Fernando and good follow-up with the BMW Geniuses. We just leased a 2017 BMW 330 from South Bay BMW. We received great service from our salesman, Fernando and good follow-up with the BMW Geniuses. More
Al Asghari Rocks the SB BMW Sales with a sweet deal on an i3 Al Asghari of Southbay BMW was an excellent source of information and showed a great deal of patience while making a sale of an i3 BMW REX, 2015. The Al Asghari of Southbay BMW was an excellent source of information and showed a great deal of patience while making a sale of an i3 BMW REX, 2015. The price was not so much the big question of approving the purchase, the biggest question was getting an great interest rate with BMW Financial Financing which worked out perfectly. There complete staff really gave me the sense that this is not just a one man operation, it is a family of folks that really want your business and would like to keep you happy. Overall my experience with Al Asghari taking the lead as my salesman, worked out perfectly and I will be recommending Mr. Asghari to my fellow co-workers at Boeing, El Segundo and my family and friends. Best to everyone at Southbay BMW and I hope to be a satisfied long time family member here at SB BMW. I'm actually logged in at SB BMW guest WiFi while my i3 BMW is getting a VIP car wash and watching some BEIN SPORTS on a huge 4 panel big screen TV. I wish they could put on the Dodger game in a few hours... Awesome service and place. 5 STAR RATING! Respectfully, Frank Laveaga, West Torrance Resident More
My recent (October 2017) Service at South Bay BMW My Service Adviser, May Villalobos managed service of my car in a friendly, professional and expeditious manner which was very much appreciated. It is My Service Adviser, May Villalobos managed service of my car in a friendly, professional and expeditious manner which was very much appreciated. It is because of that, I will come back for future service at South Bay BMW. Thank you May and South Bay BMW. More
Genius. Kevin Soto Martinez was extremely helpful, in fact I came back one day and he wasn’t working that day and someone else helped me and I wasn’t as happ Kevin Soto Martinez was extremely helpful, in fact I came back one day and he wasn’t working that day and someone else helped me and I wasn’t as happy with him as I was with Kevin. I would recommend Kevin to everyone. Kevin is patient, kind and Knowledgeable. More