Back

South Bay Ford Lincoln

Hawthorne, CA

3.3
61 Reviews

5100 W Rosecrans Ave

Hawthorne, CA

90250

Directions

By Type

Showing 61 reviews

August 09, 2014

sucks Went in to see if they can beat a price sales person did not seem like he wanted to sell a car and told me that sales manager would not wast his time More

by riderr6
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
didn't even say
July 23, 2014

THE WORLD'S WORST DEALERSHIP EVER!!!!!!!!! They lost my test-drive reservation and told me to return 2 weeks later! Then they said to wait 3 hours to start my 48-hour test drive until they cou More

by mark.reed.3154284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robyn who didn't know what was going on!!!!!
Jul 29, 2014 -

South Bay Ford Lincoln responded

Mr. Reed, I am sorry to hear that your Lincoln Motor Company scheduled "Date Night" complimentary extended test drive did not meet your expectations. We will pass this information on to The Lincoln Motor Company so they can review the appointment they set for you to take one of their date night vehicles for a extended weekend test drive. On behalf of Lincoln we'd like to apologize for any inconvenience the incorrect scheduling thru their scheduling center may have caused. Also, thank you kindly for the feedback on the concerns regarding the Date Night vehicle with regard to the radio and door locks. I did have a chance to speak with our Manager on duty that day and he did let me know that he had two sets of Date Night customer keys and accidentally brought out the wrong set and that it just took a brief moment for him to go in and retrieve the correct keys for your vehicle. Again, we apologize for any inconvenience this may have caused and also Lincoln is happy to reschedule your Date Night complimentary extended test drive for another time at any local participating Lincoln dealership. Thank you kindly, J. Sweeney South Bay Ford Lincoln

April 01, 2014

Great dealership, pleasure to work with! Fast! My experience with South Bay Ford was splendid! We arrived and were promptly greeted and assisted by our salesperson Mahi. He quickly took us to the M More

by GreenToxon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mahi
Apr 01, 2014 -

South Bay Ford Lincoln responded

Thank you for taking the time to share your experience at South Bay Ford with other’s by posting the details of your visit here. We greatly appreciate that we have had the opportunity to assist you with the purchase of your new Mustang. Please let us know if we can be of further assistance to you.

August 26, 2013

Horrible, sums it up. Nick Bakken was supposed to be helping us but whenwe got there at our appointment time he had arranged another salesman who passed us off to another salesman. We came agreeing to More

by xanthogar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Bakken
August 23, 2013

I will gladly recommend this dealership if you are in the market for a new or used vehicle. My experience in working with Nick for our next car has been excellent. His tenacity and follow through is exceptio More

by JosieManzano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Bakken
June 23, 2013

My husband and I had the best experience at South Bay Ford. We have bought several cars from different dealers and this by far was the most pleasant staff to deal with. I started off by inquiring throu More

by MariHernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arraya Tessema, David Keith, Araceli Conde
May 23, 2013

I HAD A GREAT EXPERIENCE WITH THIS DEALERSHIP, THEY HAD I HAD A GREAT EXPERIENCE WITH THIS DEALERSHIP, THEY HAD JUST WHAT I WAS LOOKING FOR. DAVID KEITH WAS THE MOST PROFESSIONAL PERSON I EVER WORK WI More

by gbonds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Keith
May 15, 2013

I purchased a used saturn vue and I was treated with the respect and courtesy as if I was purchasing the most expensive vehicle they had for sale. I have since experienced excellent service from their serv More

by bmanley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pendleton
April 02, 2013

All I can say about Russ, is that he was awesome. He went well beyond what I asked of him and treated us like family!! More

by Camrodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ
October 06, 2012

Araya was so very helpfull, has a great deal of product knowledge and directed us to the perfect choice, a 2013 Edge Limited. He stays in touch with us regarding any questions we have. The finance, managem More

by mach1bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Araya Tessema
...
5