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South Bay Lexus
Torrance, CA
676 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 676 reviews
July 16, 2020
It was nice to be able to wait for the service area. Thank you George Chen for your friendly service. The appointment was efficient and timely. Waiting was pleasant in the new facility. I appreciated Thank you George Chen for your friendly service. The appointment was efficient and timely. Waiting was pleasant in the new facility. I appreciated the cleanliness also. Laurie Love More
by laurielove
Employees Worked With
George Chen
July 16, 2020
Very straight forward with the entire buying process. I didn’t feel like i was being left out on any information. Staff was also very welcoming & attentive! Thank you South Bay Lexus ! didn’t feel like i was being left out on any information. Staff was also very welcoming & attentive! Thank you South Bay Lexus ! More
by romerorafael27
Employees Worked With
July 14, 2020
Talal was my dealer and he is what a dealer should be and that is honest! He tells us one thing and he does it, he doesn’t switch anything on you last minute. He doesn’t does whatever he can to make ones exp that is honest! He tells us one thing and he does it, he doesn’t switch anything on you last minute. He doesn’t does whatever he can to make ones experience the best. He doesn’t argue with you about anything, he is genuinely honest. We told him, we surprised your as honest as you are” and he replied, “it’s much harder for me to lie to you than to simply tell you the truth, if you want the deal take it if you don’t than you don’t”. Once again thank you Talal for helping my with my purchase today! More
by luisdiaz6069
July 12, 2020
Tim has great customer service and excellent experience, he helps me all I need during the purchase my vehicle. I will recommend to my friends. he helps me all I need during the purchase my vehicle. I will recommend to my friends. More
by karen_chen11
Employees Worked With
July 07, 2020
Customer for over 20 years This service Center is Outstanding. Luis Hernandez explained and kept me posted with the service needs of my vehicle. The outstanding customer service This service Center is Outstanding. Luis Hernandez explained and kept me posted with the service needs of my vehicle. The outstanding customer service and the reliability of the Lexus brand makes it very hard for me to switch Car brands. More
by Lexus 20
Employees Worked With
Luis Hernandez
July 07, 2020
Talal deserves five stars ! He deserves five stars because he is a great salesman. Talal did not hesitate to answer any of my questions that I had and made sure all my needs were met. He was very pati because he is a great salesman. Talal did not hesitate to answer any of my questions that I had and made sure all my needs were met. He was very patient and I appreciate that. More
by jackie.medrano24
Employees Worked With
July 07, 2020
The best shopping experience ever I went shopping at South Bay Lexus Dealership, originally I was just going to look not really going to buy. My plan was to go to some other dealershi I went shopping at South Bay Lexus Dealership, originally I was just going to look not really going to buy. My plan was to go to some other dealership to check out my option. I was greeted by Timothy Miller, who made me feel comfortable at the showroom and he showed me around and guided me through the available cars there. I must say this was my best car shopping experience ever. Tim was very informative and answering my questions very patiently I must say Tim delivers an incredible service and gave me a very pleasant experience. More
by pameladomio
Employees Worked With
July 06, 2020
It was a pleasure, everything went smooth . Tim was a big help, made it happen to my expectations. I am more than content 100% !! Thank you Tim. help, made it happen to my expectations. I am more than content 100% !! Thank you Tim. More
by soamazing24769
Employees Worked With
July 03, 2020
Hi, l would like to record that we have received excellent service from South Bay Lexus.we were kept inform as to problem solving and believe the pricing to be competitive and honest.Thanks to Liset excellent service from South Bay Lexus.we were kept inform as to problem solving and believe the pricing to be competitive and honest.Thanks to Lisette Figueroa for her excellent costumer care and the offer of a ride home or a courtesy car much appreciated, many thanks. No hesitation in recommending South Bay Lexus. More
by Araceli G.
Employees Worked With
Lisette Figueroa
July 03, 2020
I was so impressed by the service given to me by Lisette Figueroa,as she is very knowledgeable with what she is doing. Very pleasant, and being my first time for her to serve me after coming the Lisette Figueroa,as she is very knowledgeable with what she is doing. Very pleasant, and being my first time for her to serve me after coming there for several years. She is a great worker. Keep up,!!!. More
by Rwambaa
Employees Worked With
Lisette Figueroa
