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South Bay Lexus

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.9
668 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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24777 Crenshaw Boulevard

Torrance, CA

90505

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Showing 668 reviews

December 08, 2019

From the appointment scheduling from Gabriel Orta to George Chen -my service contact-it was an efficient accomodating maintenance visit. It is rated by nor in the high 90 percent of satisfaction. More

by Starr
Recommend Dealer
Yes
Employees Worked With
Gabriel Orta,George Chen
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December 07, 2019

Great experience to buy our 2020 Lexus 300 NX. Johnny and Jay were wonderful to work with. Very knowledgeable and complete. ALL expectations met or exceeded. More

by Gej832
Recommend Dealer
Yes
Employees Worked With
Johnny Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2019 -

South Bay Lexus responded

Congratulations on your new vehicle! Johnny and Jay is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new Lexus 300 NX!

December 05, 2019

I was dropped off my car for a service recall. The dealer was provided Uber to take me home after dropped off my car. Nice gesture. More

by bui.scott
Recommend Dealer
Yes
Employees Worked With
Wilfred Ortiz
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December 02, 2019

Jessica Rodriguez did a wonderful job coordinating with my insurance company Statefarm to have the car view mirror replaced I highly recommend her excellent service More

by Lilian Lee
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriguez
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December 01, 2019

Buying a car Easy .... Takal was very helpful from the beginning . He made this experience very smooth and fun . Jim was fast , fun and very helpful . I would reco More

by carminacornejo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talal Barikhan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stienecker
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Dec 11, 2019 -

South Bay Lexus responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

December 01, 2019

Talal has offered a Great service I found the car on their website called and made sure the car was available, as I arrived there Talal welcomed me and showed me the car and went over More

by lucsarsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talal Barikhan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bashir Kabbani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2019 -

South Bay Lexus responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

December 01, 2019

Friendly Staff! I first went to the Santa Monica Lexus and was turned off by how aggressive they were. I dropped by the South Bay dealership and instantly loved how m More

by minapark117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Hakim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Jaffar
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Dec 11, 2019 -

South Bay Lexus responded

Mina, on behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

November 30, 2019

Me gusto mucho el servicio. Son muy amables El seńor Ali Jaffar fue muy claro en explicar todas las preguntas que yo ise y yo lo recomendaría a cualquier persona que nesecite comprar un carro .. More

by sylviainiguez8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Jaffar
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November 29, 2019

Super happy I came to this dealership and they did help me a lot I do really recommend it, if you do come here I really recomen and ask for Ali Jaffar his the bes More

by miguelhernandez1312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Jaffar
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Dec 11, 2019 -

South Bay Lexus responded

Miguel, we are thrilled to hear of your satisfaction with Ali. It is customers like you that make our job such a joy to do day in and day out. We look forward to serving you again in the future.

November 27, 2019

Good vehicle/good service Talal was great in showing and describing the RX 350L. It is a lovely car and the new safety features and Apple CarPlay are a big selling point. Once More

by robertjbloomer
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talal Barikhan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2019 -

South Bay Lexus responded

Thank you for writing the wonderful review! We are happy to hear of your satisfaction during your visit. We look forward to the opportunity to assist with any service your RX 350L might need in the future.

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