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South Bay Lexus

Torrance, CA

4.9
666 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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24777 Crenshaw Boulevard

Torrance, CA

90505

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Showing 666 reviews

December 04, 2017

NX 300H 2018 5-DR SUV Owner Even though David is a sales person, he is not a conventional stereotype of the pushy and aggressive sale professional. He seems slow-paced person, bu More

by NX 300H 2018 5-DR SUV Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2017 -

South Bay Lexus responded

Thank you for the kind words about David and Benjamin! It is great to hear how pleased our customers are with our service. We look forward to working with you again soon. If you need anything else, just drop us a call.

December 03, 2017

Excellent customer service Just completed second NX lease with South Bay. Doug Sanchez was very helpful in facilitating both leases. Paymon Mirandi was extremely helpful in comp More

by SPSandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Sanchez, Paymon Marandi
Dec 04, 2017 -

South Bay Lexus responded

Thank you so much for such a great review SPSandy. Every member of our team would be very happy to hear this review. If there's anything else you need, feel free to call us anytime. We look forward to seeing you again soon.

November 30, 2017

Lexus southbay I have always dreamed to own a Lexus of my own and doing it required a hunch of time on our end, all the more with our sales consultant David Mata. He More

by New lexus owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talia Fiege
Dec 02, 2017 -

South Bay Lexus responded

We appreciate you taking the time to share with us your five-star review. I will pass along your compliments to David, Ramon, Talia and Benjamin. We are glad to hear that you had a pleasant, hassle-free trade-in experience and we're looking forward to seeing you again for your future car check-ups.

November 20, 2017

I have a very good experience The sales representative Sam Ko and Benjamin Park is very attentive to our needs to get the SUV we want both gentlemen went out of their way to assis More

by Aviator802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Ko
Nov 20, 2017 -

South Bay Lexus responded

Thank you for going out of your way to leave this excellent feedback! We're so pleased to hear that Sam and Benjamin, as well as our entire team, were helpful and accommodating throughout your sales experience. Customer satisfaction is among our top priorities, and it is always rewarding to know when we are achieving this. We hope to see you back for anything you need in the future!

November 16, 2017

Excellent I had recommended Tommy Lo from a friend, he's a great experience, patience salesperson. I drove home a RX350 on the date I visited South Bay Lexus, More

by 2347@Southbay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Lo
Nov 16, 2017 -

South Bay Lexus responded

Thank you for the 5-star rating. It's our pleasure to know you had a great experience with our team. We appreciate your business and we look forward to seeing you again

November 07, 2017

The staff very nice Franz Burke very friendly and helpful. He explained everything for us and help us got a best deal. Best service ever. Will come back again! More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franz Burke
Nov 07, 2017 -

South Bay Lexus responded

Hi Daniel, So glad we could help you with your purchase and in a way that was comfortable for you. Thank you so much for taking the time to let us know about your great experience!

November 06, 2017

amazing experience I am super happy with my new NX 300 F-sport David Mata took the time to show me the features and will recommend to anyone Looking to purchase a Lexus. More

by Orozco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paymon Marandi, Tim Garcia
Nov 06, 2017 -

South Bay Lexus responded

We're glad you're impressed with the service that David offered. We will continue this good service and see you again in the future.

October 03, 2017

LEXUS EXPERIENCE Walked in to Lexus just doing some new car shopping , Amin was my Sales man , he was very polite and I had a great experience , needless to say I purc More

by Silver13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amin Nasab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paymon Marandi
Oct 04, 2017 -

South Bay Lexus responded

Thank you for taking time to leave your review! We are so glad we were able to help! Please don't hesitate to ask if you have any questions! We are here for you!

June 13, 2017

Returned leased vehicle I originally went to Keyes Van Nuys Lexus and had a terrific experience. I since then moved to the South Bay and needed to return my leased Lexus to t More

by tluong58@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Benjamin Park
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Ko
Jun 14, 2017 -

South Bay Lexus responded

Hi Tracy, We apologize for this incident, we understand your right to tell us the bad experience you encounter with our dealership. We'd like to forward this to our management and see what went wrong with our service. We also need your cooperation by messaging us your contact info.

August 31, 2016

Terrific employee She is very polite and knowledgeable and a true asset to your company. She was very friendly to my family and the reason we came back to Lexus to purc More

by Lalers3232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Silagy
Aug 31, 2016 -

South Bay Lexus responded

Hi Lalers3232, Congratulations on your newly purchase Lexus! Thank you for choosing South Bay Lexus and for doing this 5-star review. We are grateful that you had a great customer experience with us. The rest of our team are glad to serve you. If you need anything else, just call us anytime! Sincerely, Johnny Hong General Sales Manager

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