South Bay Lexus

By far purchasing my 1st Lexus was the most pleasurable car shopping experience of my life. SANDREANA provided me with red carpet service. She went out of her way to ensure a pleasant customer service expe car shopping experience of my life. SANDREANA provided me with red carpet service. She went out of her way to ensure a pleasant customer service experience. I highly recommend HER and the Dealership. I look forward to dealing with Sandrena again in the near future. Thank you, once again!! More

I held off buying a new car for a year because I dreaded I held off buying a new car for a year because I dreaded the process. I had been to 3 other Lexus dealers before I came to South Bay. I found the p I held off buying a new car for a year because I dreaded the process. I had been to 3 other Lexus dealers before I came to South Bay. I found the process of buying my new is250 to be an absolute breeze here, mostly due to the amazing salesperson I was working with, Sandrena Schmacher. She was personable, professional and made buying my car a pleasurable experience. They didn't have a car in the color I wanted, so Sandrena got right on the phone, found me one at another dealer and then went to pick it up for me. Sandrena also made sure I knew how to operate all the features of my car, before I drove it off the lot. I got a fair price for my trade in and great deal on my new Lexus. I would highly recommend South Bay Lexus and particularly, Sandrena to anyone looking to buy a new Lexus. I am very happy with my purchase! More

Sandrena is the best dealer I have every met. Every aspect was professional and most importantly, very friendly. I would highly recommend her to everyone. aspect was professional and most importantly, very friendly. I would highly recommend her to everyone. More

We purchased a new ES300h and were very pleased with the excellent customer service we received from everyone we interacted with, especially Sandrena Schumacher. She went above and beyond by coming to our excellent customer service we received from everyone we interacted with, especially Sandrena Schumacher. She went above and beyond by coming to our home to program our garage door opener and delivered a big red Christmas bow to surprise our family on Christmas morning. We love the car and will be happy to refer anyone we know to visit South Bay Lexus and ask for Sandrena! More

Purchased a used car at South Bay Lexus and was treated like I was buying the most expensive car on the lot. Sandrena was exceptionally helpful and friendly, and even brought the car by our home for a tes like I was buying the most expensive car on the lot. Sandrena was exceptionally helpful and friendly, and even brought the car by our home for a test drive. Best service and easiest car purchase I've ever made. More

Great experience!!! I dreaded the process of purchasing a new car due to competitive sales tactics but to my surprise Sandrena is not your everyday car sales person. Yes, every sales person has knowledge a new car due to competitive sales tactics but to my surprise Sandrena is not your everyday car sales person. Yes, every sales person has knowledge of the cars but the added touch of showing that she cares and knows this is a major purchase for customers made all the difference. I felt no pressure and also felt I received a great deal which is a win/win for all. Sandrena demonstrated GREAT customer service and that is truly appreciated!!! More

Sandrena was prompt to meet me us at the dealership to sell me my new car. Immediately she displayed her kind manners by making us feel knowledgeable about the many new features in the ES 350. She was pat sell me my new car. Immediately she displayed her kind manners by making us feel knowledgeable about the many new features in the ES 350. She was patient in answering any questions I had. She also provided additional service by setting up the Home Link at my residence. I was very satisfied for her time and service. More

Knowledgeable, friendly, easy to work with. Most pleasurable car sales experience of my life! Dealership personnel when out of their way to ensure a very pleasant customer experience. pleasurable car sales experience of my life! Dealership personnel when out of their way to ensure a very pleasant customer experience. More

I test drove the CT200h with Sandrena twice. She was very knowledgeable about that model as well as all other Lexus models. Sandrena patiently answered all of my questions and worked hard to find the right c knowledgeable about that model as well as all other Lexus models. Sandrena patiently answered all of my questions and worked hard to find the right car for me. She managed to get me the color and options I wanted in less than a week and quickly arranged installation of some after market options. She is devoted to making the customer happy and that devotion continues AFTER you buy the car. Without a doubt, Sandrena is the best car sales-person I have ever encountered and I highly recommend her. More

I was in immediate need of a car. Sandrena made what could have been a very stressful situation into one that was much less so. She was extremely knowledgeable and attentive to my needs, and she made th could have been a very stressful situation into one that was much less so. She was extremely knowledgeable and attentive to my needs, and she made the acquisition of my new car a much easier experience than I had expected it to be. I look forward to dealing with her again in the future. More