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South Bay Lexus
Torrance, CA
604 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 604 reviews
November 17, 2022
Jessica has been our service representative and we are always so happy with her customer service and her fast response! Thank you Jessica! always so happy with her customer service and her fast response! Thank you Jessica! More
by LIZ25
Employees Worked With
Helpful November 14, 2022
Tim was amazing, he was patient, kind, and a great listener! He truly makes you feel like family. Thank you South Bay Lexus! listener! He truly makes you feel like family. Thank you South Bay Lexus! More
by jbarba310
Employees Worked With
November 13, 2022
Tim was great! Met all are needs . He was able to get me the car I wanted! Thanks again Met all are needs . He was able to get me the car I wanted! Thanks again More
by 1shineetraf
November 09, 2022
- excellent professional service and teamwork from the internet sales team (talal b) to the service team (advisor brian jones and his team, from the loaner administrator to the check in/out service repres internet sales team (talal b) to the service team (advisor brian jones and his team, from the loaner administrator to the check in/out service representatives). the teamwork among the team members provided confidence to a stress free process. - talal b took ownership when the maintenance service needed was presented to him. since he was part of the sales team, he could have passed the customer off; instead, he made sure the customer was properly and efficiently taken care of. - the service advisor, brian jones, was the "case manager" of the maintenance service needed. he saw through the whole service from beginning to end with precision, punctuality, thoroughness, and friendliness. he was transparent and provided precise and effective communication / guidance throughout. his timeline for the service was spot-on. he will be definitely contacted again for the next maintenance service. - not to be forgotten were the 11/07 3-4pm check in/out representatives for their extra effort to ensure the customer was taken care of. their attentive customer service is a reflection of the quality of the management team. More
by MrL
October 08, 2022
Tim Miller was very helpful & patient when it came to helping me make the decision to purchase my car. He was knowledgeable and went over & beyond what is expected to make the sale. I will definitely loo helping me make the decision to purchase my car. He was knowledgeable and went over & beyond what is expected to make the sale. I will definitely look for him for my next purchase. More
by latonja.alexander
October 08, 2022
Tim was great! Got me a great deal! Ask for Tim when you visit South Bay Lexus! Got me a great deal! Ask for Tim when you visit South Bay Lexus! More
by vvanessa777
October 01, 2022
Timothy was very helpful in the process of buying my preowned. He was very knowledgeable and courteous. The process of buying was super fast which I was impressed with. I would highly recommend going to preowned. He was very knowledgeable and courteous. The process of buying was super fast which I was impressed with. I would highly recommend going to Timothy in South Bay Lexus to purchase a new or preowned car. More
by Nelly
Employees Worked With
September 21, 2022
Can't imagine a better dealership experience. The facilities are worthy of being called a showroom (literally!) and the people are friendly, engaging and knowledgeable. From introduction (Danny) The facilities are worthy of being called a showroom (literally!) and the people are friendly, engaging and knowledgeable. From introduction (Danny) to sales (Tim) to finance (Jay), it was a better-than-painless experience; it was excellent all the way around! More
by reedcash
September 07, 2022
I recently took in my RX 450 Hybrid for its initial 6-month service. The most important thing for me is that they got me in and out within an hour! My service rep Joven was extremely professional and 6-month service. The most important thing for me is that they got me in and out within an hour! My service rep Joven was extremely professional and courteous. Thanks! More
by DaBigDog
Employees Worked With
Joven Villamil
September 06, 2022
Tim Miller was great! I was waiting for months for a specific vehicle and he made sure to look out for me when it finally was available. And he took his time to show me al I was waiting for months for a specific vehicle and he made sure to look out for me when it finally was available. And he took his time to show me all the great new features of the car after I had purchased it. Highly recommend! More
by melissamueller82
Employees Worked With
