South Bay Mazda - Service Center

Kathy is great! She keeps me informed and communicates well! The videos that the mechanic sends during the service is also extremely helpful. Being able to communica She keeps me informed and communicates well! The videos that the mechanic sends during the service is also extremely helpful. Being able to communicate via text is so nice too! More

Kathy was excellent to deal with in the servicing of my car, as was the video presentation by Joe the mechanic. I felt like I knew what needed to be done in depth and had prices, with a small discount coup car, as was the video presentation by Joe the mechanic. I felt like I knew what needed to be done in depth and had prices, with a small discount coupon to know everything up front. She was even able to provide me with a loaner car, as mine stayed over night. All around great job. The car feels new! More

My service writer Jay Mendoza was very helpful and courteous. I also appreciate the technician for a thorough inspection and video of inspection which is an awesome feature. Good customer service. courteous. I also appreciate the technician for a thorough inspection and video of inspection which is an awesome feature. Good customer service. More

Very smoothe intake, friendly and helpful staff. Reasonable time to wait with clean and comfortable waiting lobby. Good explanation for services with video. Reasonable time to wait with clean and comfortable waiting lobby. Good explanation for services with video. More

I cannot say enough great things about my Service Advisor David Choi! He is truly the most honest, reliable, helpful and courteous employee at South Bay Mazda! Coming in for the basic oil change and havin David Choi! He is truly the most honest, reliable, helpful and courteous employee at South Bay Mazda! Coming in for the basic oil change and having everything checked before a long road trip and waiting 4 hours in the lobby…seemed like nothing! Thank you David for all your kindness! I hope Mazda appreciates you as much as I do! Mazda…David is a keeper! Thank you! Victoria Clubb More

Great service, I was kept in the loop as to what and when it was being done. it was being done. More

I waited on site while my car was being serviced. I love the beautiful clean airy building and the "have a snack while you wait area" As usual, the team members were friendly and approachable. I giv I love the beautiful clean airy building and the "have a snack while you wait area" As usual, the team members were friendly and approachable. I give a thumbs up to both my service advisor Kathy Nguyen who checked in to update me on the service status as well as the person who did the actual service and sent a video and recommendations. In my opinion South Bay Mazda is five *'s for sure! More

Have my MAZDA service there staff were great and friendly. Great service good job for the staff friendly. Great service good job for the staff More

Nice people and free car wash with service. Nice waiting area and free beverages. Video of service being performed is appreciated. Nice waiting area and free beverages. Video of service being performed is appreciated. More

I have purchased 2 mazdas here and also get my CX-5 serviced here, most recently for general service and a warranty Recall. Service adviser Kathy Nguyen was very helpful, and kept me informed on progre serviced here, most recently for general service and a warranty Recall. Service adviser Kathy Nguyen was very helpful, and kept me informed on progress during the day. More