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South Bay Toyota

Gardena, CA

4.8
56 Reviews
South Bay Toyota has been serving the South Bay for over 40 years! Our exceptional customer service makes many of our customers come back again and again. We have recently been awarded 2012 Parts Service Sales and customer relation Excellence Awards. We also have a sales staff that is Toyota Certified. Please call us or come in today. We would love to make you a customer for life!
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18416 S Western Ave

Gardena, CA

90248

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Showing 56 reviews

September 16, 2026

The staff is professional and courteous. My car is always serviced while I wait. I work with service advisor, Eric, who is knowledgeable and efficient. More

by cfwhittington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Sanchez
Sep 16, 2026 -

South Bay Toyota responded

Thank you for sharing your experience with Eric and our team! We appreciate your business and look forward to seeing you again at South Bay Toyota. Safe travels!

August 29, 2026

This is a class “A” Toyota Dealership with a great selection of all types and models of your choice of vehicles. They have a large staff of excellent employees. I really appreciate the professionalism More

by carnellpowell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Feldhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

South Bay Toyota responded

It makes our day to hear such great feedback about Anna and the team! We appreciate your business and hope to see you again at South Bay Toyota. Enjoy your Tacoma!

August 29, 2026

I had a problem with my car’s hybrid system. Jorge at South Bay Toyota service was able to check my system and able to resolve my problem. My car is running so much better. The service staff was More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The driver who dropped me off at my house was vert efficient and friendly.
Aug 31, 2026 -

South Bay Toyota responded

Hi Jo, we're pleased to hear that Jorge and our service team could resolve your car's hybrid system issue! Thank you for choosing South Bay Toyota and for sharing your positive experience.

August 27, 2026

South bay Toyota service was excellent from service management to all staffs, and the job on my Tundra was done very fast, great job 👍 More

by Robert.munoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Feldhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward
Aug 28, 2026 -

South Bay Toyota responded

Robert, we are thrilled to hear our team did such an excellent job! Thank you for choosing South Bay Toyota and for sharing your support.

August 23, 2026

Unfortunately my light gray Italian leather seats were stained with oil after the service was done 😔 More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Feldhaus
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2026 -

South Bay Toyota responded

Mary, I'm so sorry to hear about the stains on your leather seats. That's certainly not the level of care we aim to provide. If you haven't already spoken with anyone about this issue, please give me a call so I can understand what happened and see how we can assist you. Thank you, Sally Bayoumi - Customer Relations - 310-817-7142

August 22, 2026

Angel at service dept. in South Bay Toyota was friendly and helped me with all my questions and concerns. He also helped get my out of service in fast and timely manner . T More

by lopezgerardo687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Maldonado
Aug 25, 2026 -

South Bay Toyota responded

We're so glad Angel was able to assist you efficiently at South Bay Toyota. Safe travels!

August 14, 2026

Alfredo Martínez has been my advisor for more than 3 years and I like the professionalism of the service team at South Bay Toyota. Keep up the GREAT service! More

by LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo and the service drive
Aug 14, 2026 -

South Bay Toyota responded

Thank you so much for being a valued customer! We’re lucky to have you as a customer, and we’ll pass along your comments to Alfredo and the team. Thanks for choosing South Bay Toyota!

August 01, 2026

South Bay Toyota gives excellent service. They get you in and out in good time while waiting on your car. More

by Janice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Aug 03, 2026 -

South Bay Toyota responded

Janice, we are grateful for your business and your fantastic feedback! Thank you for choosing South Bay Toyota!

July 30, 2026

Edward was very helpful, kept me informed of the service progress, and the service was complete before the estimated time. More

by Terri E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Jul 30, 2026 -

South Bay Toyota responded

Hi Terri, it's great to hear that Edward provided such efficient and helpful service. We appreciate your feedback and look forward to assisting you again at South Bay Toyota! Safe travels!

July 29, 2026

Excellent service. They have a good process at Southbay Toyota. Keep doing what you’re doing! More

by sheena baldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashiers were nice
Jul 30, 2026 -

South Bay Toyota responded

Thanks so much for the wonderful feedback about our service at South Bay Toyota, Sheena!

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