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South Bay Toyota
Gardena, CA
56 Reviews
South Bay Toyota has been serving the South Bay for over 40 years! Our exceptional customer service makes many of our customers come back again and again. We have recently been awarded 2012 Parts Service Sales and customer relation Excellence Awards. We also have a sales staff that is Toyota Certified. Please call us or come in today. We would love to make you a customer for life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 56 reviews
October 05, 2013
I took my 2009 Corolla for oil change on 10/5/2013 at 11:11 A.M. I was waiting till 2:05 P.M and the service was not even started because the job is the least important for the Adv. I asked before taking 11:11 A.M. I was waiting till 2:05 P.M and the service was not even started because the job is the least important for the Adv. I asked before taking the car if I can schedule an appointment and was told that first come first serve. Mr. Bermudez was very rude and pulled the car from the service area without starting the job. He refused to provide me with his Manager information, so I got it from another person. Mr. Bermudez gave me multiple service recommendation on a previous visit that cost over a thousand dollar and another service station checked everything and found out that nothing is required. More
by Maherhabashy
Employees Worked With
William Bermudez # 401
September 04, 2012
Very pushy. Wasn't really looking to buy, but wanted to see their lineup. They kept insisting and pushing me. They gave me some decent prices and wanted me to buy now. I wasn't ready and they didn't unders see their lineup. They kept insisting and pushing me. They gave me some decent prices and wanted me to buy now. I wasn't ready and they didn't understand that. After declining their offer, the salesman got upset, said "Have a nice day" and walked away. How about offering your business card instead of being immature? I really liked the car and was planning on coming back, but looks like I'll deal elsewhere. More
by eneloop
Employees Worked With
Don't Remember
May 21, 2012
The job was done quickly and the customer service was friendly and efficient. Although i would love to have my car washed like the other dealers maybe that would be the only negative of the experience friendly and efficient. Although i would love to have my car washed like the other dealers maybe that would be the only negative of the experience More
by bhasegawa
Employees Worked With
Dont remember
February 29, 2012
This facility truly focuses on the customer: from their comfortable lounge, to the free coffee, water & donuts (sometimes even fresh fruit), to their capable Service Representatives, having your vehicle ma comfortable lounge, to the free coffee, water & donuts (sometimes even fresh fruit), to their capable Service Representatives, having your vehicle maintained at this dealership isn't as painful as another dealership I go to for a different-brand car. More
by RaDragon
Employees Worked With
Dwayne Morris
September 01, 2009
Toyota had an ad for a specific car. I called them, they checked my credict score, and they told me they would honor the deal. They said they had the exact car I wanted. When I went there, they increased checked my credict score, and they told me they would honor the deal. They said they had the exact car I wanted. When I went there, they increased the price by 30% and told us that they would not honor the ad which was from the Toyota company. More
by natan18
Employees Worked With
steve and magie
July 16, 2007
This dealer quoted me a price by email for a very specific vehicle. When I showed up at the dealership, they told me that they do not have that vehicle, but will check if they can get it. After c specific vehicle. When I showed up at the dealership, they told me that they do not have that vehicle, but will check if they can get it. After checking in their computer system they told me that this vehicle is not available anywhere within 400 miles. I went to another dealer (Manhattan Beach Toyota) the next day. They got the vehicle and gave me a good price. Obviously, South Bay Toyota was lying to me. AVOID THEM! More
by parr
Employees Worked With
Ryan Ozaki
