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South Bay Toyota
Gardena, CA
35 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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35 Reviews of South Bay Toyota
May 07, 2026
Great service department, thorough, friendly, and will send video to you from under the car of any issues that the techs are seeing, so you can decide on further work. Much appreciated. send video to you from under the car of any issues that the techs are seeing, so you can decide on further work. Much appreciated. More
by sierotyb
Employees Worked With
Alfredo
March 27, 2026
Friendly service and knowledgeable staff. Very family friendly and accommodating. Both the salesman and finance manager were a pleased to work with. Very family friendly and accommodating. Both the salesman and finance manager were a pleased to work with. More
by smurfyvega
Employees Worked With
Peter , Charles
March 11, 2026
It did take a day to get back to return my call. Once that was done, an appointment for scheduled and service was performed. They replaced my alarm. They got me in quickly and finished the service w Once that was done, an appointment for scheduled and service was performed. They replaced my alarm. They got me in quickly and finished the service while I waited. More
by ishp.2021
Employees Worked With
Ali
July 12, 2023
Let me acknowledge the only bright spot in this establishment, a Mr. Jorge Noble. He was definitely helpful...but that's the only person who it seems wanted to help today. I was stuck on the sid establishment, a Mr. Jorge Noble. He was definitely helpful...but that's the only person who it seems wanted to help today. I was stuck on the side of the 405, literally 2 miles away from here. I called them to see if my warranty would cover my blown tire. The receptionist answered, then transfered me to the service department. Nobody answered. Called again...transfered again...nobody answered. This happened at least 3 times. So we kept calling. For AT LEAST 30 MINUTES, no one would answer. The receptionist or service. At this point, we knew the receptionist was screening me and my wife's calls, and simply ignoring us. At this moment, I called private, and within 2 rings, she answered. WHAT THE xxxx. The utter stupidity this woman displayed and lack of customer service should be a "How to lose your job 101". I then spoke with a manager named Mike, who apologized for her, and then claimed they were busy. HOWEVER, if I was looking to purchase a car from them...I'd have 6 people from here blowing up my phone IMMEDIATELY. See how funny that works, huh? Smfh... Let this be a lesson to those who would try a purchase a car here and need service. This place was xxxxin horrible. The receptionist should be fired for being that much of a xxxxxxx. Your 1 is to answer the phone. She didn't do it. End of story. More
by Trustnocarsalesman
Employees Worked With
Jorge Noble
July 23, 2022
SouthBay ran my credit (hard hit) without my permission even though they knew I was not applying for credit or loan. When confronted both the manager and finance manager blamed: 1. Internal policy even though they knew I was not applying for credit or loan. When confronted both the manager and finance manager blamed: 1. Internal policy and procedures 2. The government 3. Their (wrong) assumption i would be writing a check 4. Needing to know their customer’s credit info More
by Marcos
Employees Worked With
Finance Manager
