South Coast Toyota

The greeting with the service advisor/Ray was amazing for the first time me being a first time customer even really good greeting from the other representatives that set you up on a Uber ride was very profes the first time me being a first time customer even really good greeting from the other representatives that set you up on a Uber ride was very professional great communication. I was very impressed being my first visit here. highly recommend this dealership.. More

**update: the other dealership informed me they are owned by AutoNation, not Toyota, and the certification is a bit of a scam. Terrible experience today attempting to complete a lease buyout. Long stor by AutoNation, not Toyota, and the certification is a bit of a scam. Terrible experience today attempting to complete a lease buyout. Long story short, I was purchasing my lease at the end of the term. The dealership tried to add roughly $10,000 in extra charges, including a $5,000 "certification" fee that they told me was unavoidable. I was the only owner of the vehicle and did not need it certified. They also told me that every Toyota dealership requires this, which is simply not true. I went to another Toyota dealership and completed the buyout at the contract price, plus the applicable taxes, title, and standard fees--with no hassle whatsoever. They also told me that the financing rate I qualified for was roughly 200 basis points above the current average market rate for used-vehicle financing. They claimed they had already pulled my credit, which they had not--I had never submitted a credit application. The other Toyota dealership that ultimately handled my buyout offered me a rate that was 150 basis points lower than South Coast. Overall, a terrible and extremely frustrating experience. More

I recently purchased my new Prius, and I couldn’t be happier with the experience. The entire process was professional, and straightforward. I also want to commend Max Moznett and his team for making the happier with the experience. The entire process was professional, and straightforward. I also want to commend Max Moznett and his team for making the purchase such a positive experience. Max was knowledgeable, friendly, transparent, and attentive without ever making me feel pressured. Every question I had was answered clearly, and the entire process was handled efficiently. More

I appreciate that this dealership was honest. They gave me a great deal over text and that is the deal I left with. No add ons. No games. Honest business that wants to sell. They gave me a great deal over text and that is the deal I left with. No add ons. No games. Honest business that wants to sell. More

They are Dependable. The service I received was Excellent, I waited and the service was completed on time! The service I received was Excellent, I waited and the service was completed on time! More

It's really nice. They do everything perfect. Also they help you to solve any problems. They do everything perfect. Also they help you to solve any problems. More

Great Service! They are number 1 in O.C. ! I have been to all the Toyota dealerships in the area and I have never had better service! They are number 1 in O.C. ! I have been to all the Toyota dealerships in the area and I have never had better service! More

Excellent service! I stop going to Toyota dealerships after a horrible experience at a dealer in Huntington Beach, CA, so I was apprehensive about my experience would I stop going to Toyota dealerships after a horrible experience at a dealer in Huntington Beach, CA, so I was apprehensive about my experience would be. I had an early morning appointment and when I met the service advisor he was receptive and transparent regarding the work that would be completed. More

I am very pleased with servicing my car here. They offered unbeatable price for the repairs on my car. I switched from AutoNation Toyota Irvine. They offered unbeatable price for the repairs on my car. I switched from AutoNation Toyota Irvine. More

Absolutely disgusting experience at an official Toyota dealership today. I brought my vehicle in for a simple transmission fluid service, and they refused to do the job ONLY because the car has over 150,0 dealership today. I brought my vehicle in for a simple transmission fluid service, and they refused to do the job ONLY because the car has over 150,000 miles.!!!!! So apparently Toyota promotes their vehicles as “long-lasting” and “reliable,” but once your car passes a certain mileage, their own dealerships suddenly don’t want to touch it anymore. What kind of support is that? It sounds like Toyota only stands behind their cars until 150k miles, then leaves customers on their own. Instead of inspecting the transmission or giving real professional advice, they immediately refused service to protect themselves from liability. That tells me even THEY don’t trust the long-term durability of their own products enough to service them properly. This was one of the most unprofessional dealership experiences I’ve had. Imagine being a loyal customer trying to MAINTAIN your vehicle correctly, only to be turned away by the manufacturer’s own service department. People buy Toyota because they believe these cars are built to last. But after today, I seriously question whether Toyota’s “reliability” reputation is just marketing. If this is how customers are treated once their cars get older, future buyers should think twice before spending their money on Toyota???? More