
South Coast Toyota
Costa Mesa, CA
Filter Reviews by Keyword
By Type
Showing 306 reviews
Totally great service I can't even explain how happy we were with the customer service we received. Totally above and beyond my expectations. I believe our service mana I can't even explain how happy we were with the customer service we received. Totally above and beyond my expectations. I believe our service manager s name was mark. He was so helpful and courteous. More
07/13/2018 Prius 4 Touring service feedback Great experience. I don't know 4/32 tread dept tires is low. Even I didn't agree to replace now, i didn't feel being pressured & they go extra mile to Great experience. I don't know 4/32 tread dept tires is low. Even I didn't agree to replace now, i didn't feel being pressured & they go extra mile to help me understand & decide. Yet, i cannot pass up the sale deal going on at Costco. More
My Experience was very Impressive I received amazing customer service and even more amazing deal on my Toyota C-HR. I never knew buying a new car would be this easy and stress free. I received amazing customer service and even more amazing deal on my Toyota C-HR. I never knew buying a new car would be this easy and stress free. More
A++ experience Got greeted multiple times by multiple people. Service was completed at the time they said it would be done. Complementary car wash!! Everyone was pr Got greeted multiple times by multiple people. Service was completed at the time they said it would be done. Complementary car wash!! Everyone was professional and cs service was on point! I used to work at Toyota Hq and definitely as a previous associate, south coast toyota knows who to go above and beyond! I hope management can reward their workers for a fantastic job all around More
Not happy with overall service My daughter who is also an owner of the car had an Appt for service at Noon...Wheb she arrived on time there was a long line and waited for 2 1/2 hrs My daughter who is also an owner of the car had an Appt for service at Noon...Wheb she arrived on time there was a long line and waited for 2 1/2 hrs for only a normal maintainance ..then she was told one of the tires were unsafe and they couldn’t fix it there and didn’t offer a new tire..and wasn’t safe to drive..Sent her her away..NOT HAPPY!!! We know you sell tires! We’ve never had any issues when Bill Peters was still there..He always made sure we were taken care of..wish you had more like him... More
Ericka - Out with the old and in with the new! Traded in my 2016 Tacoma for the 2018 Tacoma loaded with all th bells and whistles! Very happy and pleased with my purchase, Dennis was a absolute ple Traded in my 2016 Tacoma for the 2018 Tacoma loaded with all th bells and whistles! Very happy and pleased with my purchase, Dennis was a absolute pleasure to work with and he made sure to get the exact truck I wanted. Can’t recommend this place enough, definitely coming here again with my family. More
Thank you Mark Mark was great. Appreciate the level of service received. Thanks again for the communication and for getting the truck back on the road again. Chee Mark was great. Appreciate the level of service received. Thanks again for the communication and for getting the truck back on the road again. Cheers More
Service I booked my appointment and got service done on the same day. I was provided a shuttle to go home and relax, then I was picked up to be brought back t I booked my appointment and got service done on the same day. I was provided a shuttle to go home and relax, then I was picked up to be brought back to Toyota in and timely manner. Francisco gave great communication and customer service. More
for oil change Service Almost at 100k in my 2012 Sienna. It’s in excellent condition and Paid off. I still take it to Toyota, when I had a problem in the past I was given re Almost at 100k in my 2012 Sienna. It’s in excellent condition and Paid off. I still take it to Toyota, when I had a problem in the past I was given red carpet treatment from shop manager and service manager. They take care of business in a very well organized way. You get what you pay for. I work with Frank my preferred service advisor and all gets done. Thank you forever loyal customer of Toyota. More
Great service I was vary satisfied with the transaction, In 2016 I worked with Bill McQuown and leased a 2016 Tocoma and the truck never let me down. After the leas I was vary satisfied with the transaction, In 2016 I worked with Bill McQuown and leased a 2016 Tocoma and the truck never let me down. After the lease came to an end I decided to get ahold of Bill again and he set me up with a new Tundra to get some more space so far I've been vary happy with the new truck and Bill been vary helpful setting up the new deal. Everything worked out fine and thanks to Toyota Financial Services thy were able to make the deal happen. Looking forward to continuing a good relationship with South Coast Toyota. Best regards, Eric Grandia More