Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
South Coast Toyota
Costa Mesa, CA
306 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 306 reviews
September 21, 2017
Exceptional customer service!!!! My experience at South Cost Toyota with Jason Levasseur has been exceptionall! Jason is an amazing guy who is highly knowledgeable about cars , well e My experience at South Cost Toyota with Jason Levasseur has been exceptionall! Jason is an amazing guy who is highly knowledgeable about cars , well experienced and has a world class customer service!! Jason took great care of me in servicing my Toyota Camry. He explained and went through every issue in my vehicle. I will not take my car anywhere elder in the future. Also the shuttle service is very convenient and friendly people! Thank you, Jason it been a great pleasure To be assisted by you!!! Darine More
by Darine
Employees Worked With
Jason Levasseur
September 20, 2017
Always disappointed 😔 (Except the car wash is a great perk) We bought our Camry there. It's my fourth Toyota.. They've cut corners. I've had trouble with it since the fourth day of ownership. Electrical problem We bought our Camry there. It's my fourth Toyota.. They've cut corners. I've had trouble with it since the fourth day of ownership. Electrical problems, steering, battery, radio, Bluetooth. Also, the fleet manager, Scott, promised two years of coverage: free replacement of brakes, batteries, tires, etc. Anything we asked for within the first two years. Nope. Not true. They won't even change the oil and fix the alignment. They expect us to pay for filters! Nice people. Nice car wash. Not maintenance or repair. I had a four-day old car with electrical problems. Now I have a two-year-old car with electrical problems and a warranty that is about to run out. Get promises in writing. Better yet: don't buy there. They won't take care of your car's problems. More
by Snoopy
Employees Worked With
Jason La Vasure
September 20, 2017
60K miles check-up Service people were excellent. Shuttle service was great and drivers very professional. Did not have a chance to compare costs and found it pricy. Service people were excellent. Shuttle service was great and drivers very professional. Did not have a chance to compare costs and found it pricy. With my other car, not a Toyota, I get a couple of pages of car status report that I can understand. With my Prius maintenance report is a page with check-marks on yellow, green, red boxes which are indistinguishable and just that check-marks. Fir this I give them a score if 4 out of 5. More
by Retiree
Employees Worked With
Jay or Ray, not sure
September 19, 2017
Experience Sales staff was very friendly and worked hard would highly recommend to friends. It sas truly hassle free and i felt aplreciated as a customer Sales staff was very friendly and worked hard would highly recommend to friends. It sas truly hassle free and i felt aplreciated as a customer More
by Imthefukinglawroundhere
Employees Worked With
Linh Le
September 18, 2017
Used Car Purchase I was greeted by Marcia Ridpath, a very nice salesperson. She showed me all their used Sienna vans and allowed me to test drive a few. She ended up I was greeted by Marcia Ridpath, a very nice salesperson. She showed me all their used Sienna vans and allowed me to test drive a few. She ended up selling me the fully-loaded model. She was very nice and not too high pressure- just right! I would buy another car from her in the future! More
by Shar43
Employees Worked With
Marcia Ridpath & Lawrence Chatterfield
September 16, 2017
Worst experience in 7 years Rude service attendant. Very condescending asked me If it was my first time there because 'never see you before'. I told him that I always had Rude service attendant. Very condescending asked me If it was my first time there because 'never see you before'. I told him that I always had my service with the French brothers. Mitch and Jason. Oh surprise, he yelled from far away like crazy 'Jason are you french'? I felt this guy didn't even want to take my car. One in the small office continue with his stupidity. I asked him a question and he send me to the sales department. I told him if he can call them and hated my request. This guy needs to stop judging customers. He just judge me for the car I was driving. Completely wrong. He doesn't even know I have a brand new car that thanks God is not Toyota. With this service at this dealer it's my last time going to any Toyota Dealer. Don't need to be insulted with a smile!!! Never again Toyota South Coast or any other Dealer. More
by Low class rude employee
Employees Worked With
John Nguyen
September 14, 2017
Recall Friendly staff, informed me with status and update promptly. Fast service and was treated with respect. Jason was helpful and got my loaner car ready Friendly staff, informed me with status and update promptly. Fast service and was treated with respect. Jason was helpful and got my loaner car ready as I got there. More
by Tran
Employees Worked With
Jason Levasseur
September 09, 2017
Services took a long time and car wash was bad Granted I'm biased because I'm used to Valvoline 15 min oil changes but this seemed a bit much. It didn't seem that busy but I made an appointment and Granted I'm biased because I'm used to Valvoline 15 min oil changes but this seemed a bit much. It didn't seem that busy but I made an appointment and still waited 2 hours for the service. This was my first service so it was the oil top off and tire rotation etc. Maybe that's normal. And the car wash was horrible after all that waiting with spots still on my car and wet spots everywhere like I rather have no car wash. Maybe next time I'll pick a different time and update the review on my next service. More
by ashydashy07
Employees Worked With
Tony
August 31, 2017
UNBELIEVABLE! Thank you Kevin Park! Had a great day! I love my Honda Civic, it will help my son get to school! Toyota of Costa Mesa #1. Thank you Kevin Park! Had a great day! I love my Honda Civic, it will help my son get to school! Toyota of Costa Mesa #1. More
by Soytupapi
Employees Worked With
Kevin, Park
August 31, 2017
A Professional and Reliable Repair I've been here before and even though I don't welcome paying dealership prices on service repairs, I do know their work is reliable and timely. Ray i I've been here before and even though I don't welcome paying dealership prices on service repairs, I do know their work is reliable and timely. Ray is the gentleman who discusses my service needs with me and he is honest and friendly. More
by tinareese0428
Employees Worked With
Ray
