
South Coast Toyota
Costa Mesa, CA
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Car delivered with noise and bad customer service Brought my Prius to the regular maintenance at this dealer and car was returned with a noise coming from engine side. After some online chats, voicema Brought my Prius to the regular maintenance at this dealer and car was returned with a noise coming from engine side. After some online chats, voicemails and one email I was finally able to speak with my advisor and she asked to bring the car back last Tuesday morning. To my surprise she was not there nor had scheduled my appointment. Another advisor took the car for review and at the end didn't find anything wrong or heard any noise and told to pick up the car. When they brought the car guess what, it was making the loud noise! When asked about the noise the advisor said that they could do anything and we had to bring again or take to another repair shop. I would not bring the car for service here. More
Tacoma TRD Sport Best dealership hands down. Great staff from sales to financing. This is my fifth car with south cost toyota and I will continue to keep coming back Best dealership hands down. Great staff from sales to financing. This is my fifth car with south cost toyota and I will continue to keep coming back More
Not satisfied When i leased mu car in 2016 they promised to wash my car anytime. Each time i take my car for wash,the managers and the staff ,give me hard time to w When i leased mu car in 2016 they promised to wash my car anytime. Each time i take my car for wash,the managers and the staff ,give me hard time to wash the car.they do ,but always tell me its the last time.but i dont listen,i take it back!!! I think they should honer what they promise,and not give you hard time.to lease another car i will think twice... More
1st shop visit for maintenance. Friendly professional staff. Decent turn around time. Slight wait outside for car pickup after handing over ticket. (As they finish the wash). Overall Friendly professional staff. Decent turn around time. Slight wait outside for car pickup after handing over ticket. (As they finish the wash). Overall good though. More
Wonderful experience at South Coast John Nguyen scheduled my appointment and took my car in. John was very friendly, professional, and thorough in evaluating my car at 67,000 miles. My c John Nguyen scheduled my appointment and took my car in. John was very friendly, professional, and thorough in evaluating my car at 67,000 miles. My car needed additional services beside a simple tire rotation and John called me and provided me with a complete list as to what needed to be done along with the cost breakdown. Overall, I was very happy with the service I received and would not visit another Toyota dealership for service - only South Coast. More
Ray Carrera did a fantastic job, on time and efficient. I certainly would recommend to family and friends. He has always treated fairly and professionally as hav did a fantastic job, on time and efficient. I certainly would recommend to family and friends. He has always treated fairly and professionally as have all the employees at South Coast Toyota! More
First time to try Toyota South Coast It was an awesome experience considering I went there as a walked in client. I thought it will take forever for my car to be serviced but I just waite It was an awesome experience considering I went there as a walked in client. I thought it will take forever for my car to be serviced but I just waited for an hour and 1/2. Toyota South Coast employees were so accommodating and will definitely come back for my next schedule. More
Excellent service Because the service is excellent !!! Great personal. I recommend very highly. I'm very satisfied and grateful with the service. Ana Ochoa is very p Because the service is excellent !!! Great personal. I recommend very highly. I'm very satisfied and grateful with the service. Ana Ochoa is very professional friendly and kind. More
Service Teviee Had a great service experience. Ray was my service rep. Asked what service my car was in for. Reviewed my last service records which had recommended Had a great service experience. Ray was my service rep. Asked what service my car was in for. Reviewed my last service records which had recommended several items. Went with what I felt was necessary and was told it would be several hours. Told Ray I would leave and to let me know when it was ready for pickup. Ray called a few hours later to say the engine had a small oil leak. He also said I had an extended service policy which would cover the repair. I said to have it fixed and Ray said he would need the car for another day . Told him that was fine and to call me when it was ready for pickup He called mid day the following day saying I could come pick up the car More
As always great service.. The service at this dealership is great. My account rep Ana Ochoa is the best. She's always provides outstanding customer service. Always very profess The service at this dealership is great. My account rep Ana Ochoa is the best. She's always provides outstanding customer service. Always very professional and quick to respond. I know my truck is in good hands. Thanks Ana 👍👍 MJ More