South Coast Toyota

Battery warranty not honored Went in on May 26th 2017 to have my Tundra looked at because the battery kept needing a jump. I had the alt replaced back in late November of 2016 and Went in on May 26th 2017 to have my Tundra looked at because the battery kept needing a jump. I had the alt replaced back in late November of 2016 and the battery was replaced in June of 2015. Both were serviced by another dealership (Toyota of HB, where I purchased the Tundra in 2006 and have since purchased a 2014 Highlander for my wife and a 2016 Tacoma for my son). I spoke with the Service assistant manager, Tom, and told him that I purchased a new battery back in June of 2013. After, he says that they will look at it and call me if there's anything other than the battery. Long story short, the battery failed their test and is supposed to be replaced since its under the two year warranty guidelines. Tom informed me that I need to purchase a new one and that he'll take off 25%. I then show him the original receipt for the purchased battery and he says that it does not apply since it was "serviced". After we went back and forth I told him to bring my truck up and I'll go back to Toyota of HB where I know they'll provide SERVICE. Called and asked to speak with the manager but never got a call back. I will never go there again and will tell as many people as possible about their horrible service. More

Prius Service The staff is always so helpful, and they do a great job assisting the needs of each of my vehicles. They also are great at communicating what should The staff is always so helpful, and they do a great job assisting the needs of each of my vehicles. They also are great at communicating what should be done, and the cost, and also are quick with services. More

Fast service Great service and Ray Carrera was very helpful 👍The work was well done and now I can get back to work, thanks so much south coast Toyota! Great service and Ray Carrera was very helpful 👍The work was well done and now I can get back to work, thanks so much south coast Toyota! More

Great We are pleased to come to South Coast Toyota for purchasing the Avalon , it was not intended for buying the car on that day , We thought just visit an We are pleased to come to South Coast Toyota for purchasing the Avalon , it was not intended for buying the car on that day , We thought just visit and see how the South Coast Toyota deals, but we didn't believe it we were purchased the car that night without unintentional , we talked about this with few friends and hopefully South Coast Toyota had got more business 😊 More

A great place to do business Fast, responsive, A great place to do business. Usually they have a shuttle available, They almost always take me directly home. Free car washes i Fast, responsive, A great place to do business. Usually they have a shuttle available, They almost always take me directly home. Free car washes in bed too. More

Excellent service center The service representatives at South Coast Toyota are always very helpful and accommodating. I particularly appreciate Ray Carrera as he stays on top The service representatives at South Coast Toyota are always very helpful and accommodating. I particularly appreciate Ray Carrera as he stays on top of the needs for repairs and keeps me informed at every step of the process. I also appreciate the van service to my home. More

Fantastic sales associates The sales associates made my buying experience--the first since 1992--much more positive and efficient than I had anticipated. The 2013 certified pre- The sales associates made my buying experience--the first since 1992--much more positive and efficient than I had anticipated. The 2013 certified pre-owned Prius I bought has far more features than I am used to, so I appreciated the patience the staff had in explaining them to me. More