
South Coast Toyota
Costa Mesa, CA
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BAIT AND SWITCH!! The old bait and switch!! I wasn't expecting it here as I’ve purchased 3 vehicles from South Coast Toyota and today would have been my 4th. I will nev The old bait and switch!! I wasn't expecting it here as I’ve purchased 3 vehicles from South Coast Toyota and today would have been my 4th. I will never again do business with this dealership as a result of my experience today. Long story short, over the course of several in person visits this week, I was offered (and we agreed upon) a trade-in price for my existing vehicle (Tundra) and we agreed upon a purchase price for a new vehicle. When my wife and I drove down today to complete the transaction, they presented me with a trade-in offer for my Tundra that was $3000 less than what we had agreed upon, like it was nothing. Their response was “Sorry, we’re not able to give you what we agreed to.” WHAT?!? ARE YOU KIDDING ME? One of the managers (Michael) actually said to my wife and I “sometimes we throw out prices in attempts to take your temperature” and “to see where your hot button is”. Apparently integrity means nothing to these people. So, to Fred, Michael, Dennis, Brian and everyone else who lied to my face…nice work, you just lost a long time loyal customer. More
We decided to purchase the car because Gary was able to offer us 0% financing. My credit is not pristine, but they made the entire deal work. We paid very littl to purchase the car because Gary was able to offer us 0% financing. My credit is not pristine, but they made the entire deal work. We paid very little down, got a great number on our trade-in (including being upside down on our loan still) and a beautiful new car with all the bells and whistles. More
What a great dealership!! I had an amazing experience! My salesman Joshua Guzman was great. He made us feel like family. Got me a great deal and it was fast! He was very help a I had an amazing experience! My salesman Joshua Guzman was great. He made us feel like family. Got me a great deal and it was fast! He was very help and made our time pleasant! More
We did no t go to the dealership with the intention of buying any car that day at all, but after a little bit more discussion Gary showed us the 2013 Corolla Sp t go to the dealership with the intention of buying any car that day at all, but after a little bit more discussion Gary showed us the 2013 Corolla Special Edition in Hot Lava (a gorgeous metallic orange). Gary had listened to us when we were discussing colors and features and used that to show us a 'fully loaded' Corolla in my boyfriend's favorite color. More
Floor manager The absolute best car buying experience we have ever had, hands down. We were treated very well and with great respect. Roger was the best! The absolute best car buying experience we have ever had, hands down. We were treated very well and with great respect. Roger was the best! More
my experience was amazing (for having to go to the dentist). As usual, my experience was amazing (for having to go to the dentist). Laura Matin is the best. She is extremely caring of her patients and does every As usual, my experience was amazing (for having to go to the dentist). Laura Matin is the best. She is extremely caring of her patients and does everything to make them comfortable... and she's a genius! More
Great deal! Thank you so much for making my transition from a civic hybrid to the Prius plug-in so easy. The service was beyond great. Thanks to everyone at south Thank you so much for making my transition from a civic hybrid to the Prius plug-in so easy. The service was beyond great. Thanks to everyone at south coast Toyota I was able to finally get a Prius. Joshua Guzman was so patient and kind he didn't make me feel like I was being forced to buy a car, like other dealerships. He understood my situation and helped me out a lot. Went in for just a test drive and came out with a car, it was that smooth. Thanks again!! More
Friendly, fast and patient Josh and Awny made our purchase one of the best experiences we've ever had buying a new car. The process was easy and much quicker than other dealers Josh and Awny made our purchase one of the best experiences we've ever had buying a new car. The process was easy and much quicker than other dealerships we've experienced. They took the time to explain every step of the process, were accommodating of our concerns/budget constraints and helped us pick out a great new car that fit all our needs. Josh even made himself available after the sale for any questions related to the features of the car or scheduling service appts. A+ team at South Coast Toyota. More
I came to this Toyota dealership looking to purchase a Scion Frs. I was instantly greeted by a salesmen named Joshua and he was really friendly and helpful. He explained to me how scion has a pure price p Scion Frs. I was instantly greeted by a salesmen named Joshua and he was really friendly and helpful. He explained to me how scion has a pure price policy and that its the same price everywhere. I went to many dealerships and met many salesmen, but Josh was the friendliest and most helpful salesmen I've ever encountered. Next time you are seeking to purchase a Toyota or Scion car, I recommend coming to South Coast Toyota and seeking for Joshua. More