South Coast Toyota

BIG CON!!! Do not go to this dealership! LIARS!! Got a LEMON!!! Not even a year old car, and it has been in for the service for 8 times already. When brought it up to the management, I was told they Got a LEMON!!! Not even a year old car, and it has been in for the service for 8 times already. When brought it up to the management, I was told they will allow me to trade in for another car as a favor!! Yeah giving me $18,000 credit for the car I paid $28,000. Extremely disappointed and this dealership is not taking an ownership to fix issues and I am told to contact Toyota Customer service. More

Stay away This is an unbelievable story --that the service manager could be so inept about a car he services. I bought a Toyota Tacoma here a few years ago. i This is an unbelievable story --that the service manager could be so inept about a car he services. I bought a Toyota Tacoma here a few years ago. i accidentally pushed the RR diff/lock button, a button that you would use if you get stuck in snow/mud. It locks the back wheels so they move at the same time and you can get out. When enabled, on pavement, the tires screech, which is what happened when i made the next turn. i googled and found out the icon displayed on my dash of 4 wheels with an x between the two back but no specific instructions on how to disengage it so i called the service manager here. He told me that i needed to flatbed the truck to toyota and they had to manually disengage the wheels, which he said bundle up as you drive when that button is locked. Finding it hard to believe that every time you use the RR diff/lock you need to have the truck towed, i asked a friend who drives a dodge truck. He said it's a universal button, and you just turn the car on, press the bottom, drive and within a few feet it unlocks. And guess what happened, YES, just that. Fixed. NO flat bed, no nothin. Why would a SERVICE MANAGER be so ill-informed on a simple button? So save yourself a lot of grief and deal with a dealership who knows their cars. If they don't know how to use a universal bottom that requires one step--imagine how well they will service your car. Just saying... More

Great experience!!! I was in the market for a Toyota Tundra and had shopped about 10 car dealerships to find the best price and when I talked with Scott Mitchell I knew m I was in the market for a Toyota Tundra and had shopped about 10 car dealerships to find the best price and when I talked with Scott Mitchell I knew my search was over. He was by far the most knowledgeable sales rep that I had dealt with in the 6-9 months I was searching for a new car. He really goes above and beyond what any other dealership was able to do and uses his expertise for the good of the customer. He tells you he's going to do something and he does it. There is no bait and switch like many dealerships get the bad reputation for doing. The process went very smooth and I couldn't be happier. I drove off the lot with my brand new truck after spending only about an hour at the store. Additionally, I bought the car on Saturday and wanted to take my car in to get the windows tinted on Monday. Even though he had the day off he called his service manager to schedule an appointment. I would definitely recommend asking for Scott Mitchell if you are even considering a Toyota. He will tell you his honest opinion and save you some money and time in the process. More

BAIT AND SWITCH!! The old bait and switch!! I wasn't expecting it here as I’ve purchased 3 vehicles from South Coast Toyota and today would have been my 4th. I will nev The old bait and switch!! I wasn't expecting it here as I’ve purchased 3 vehicles from South Coast Toyota and today would have been my 4th. I will never again do business with this dealership as a result of my experience today. Long story short, over the course of several in person visits this week, I was offered (and we agreed upon) a trade-in price for my existing vehicle (Tundra) and we agreed upon a purchase price for a new vehicle. When my wife and I drove down today to complete the transaction, they presented me with a trade-in offer for my Tundra that was $3000 less than what we had agreed upon, like it was nothing. Their response was “Sorry, we’re not able to give you what we agreed to.” WHAT?!? ARE YOU KIDDING ME? One of the managers (Michael) actually said to my wife and I “sometimes we throw out prices in attempts to take your temperature” and “to see where your hot button is”. Apparently integrity means nothing to these people. So, to Fred, Michael, Dennis, Brian and everyone else who lied to my face…nice work, you just lost a long time loyal customer. More

We decided to purchase the car because Gary was able to offer us 0% financing. My credit is not pristine, but they made the entire deal work. We paid very littl to purchase the car because Gary was able to offer us 0% financing. My credit is not pristine, but they made the entire deal work. We paid very little down, got a great number on our trade-in (including being upside down on our loan still) and a beautiful new car with all the bells and whistles. More

What a great dealership!! I had an amazing experience! My salesman Joshua Guzman was great. He made us feel like family. Got me a great deal and it was fast! He was very help a I had an amazing experience! My salesman Joshua Guzman was great. He made us feel like family. Got me a great deal and it was fast! He was very help and made our time pleasant! More

We did no t go to the dealership with the intention of buying any car that day at all, but after a little bit more discussion Gary showed us the 2013 Corolla Sp t go to the dealership with the intention of buying any car that day at all, but after a little bit more discussion Gary showed us the 2013 Corolla Special Edition in Hot Lava (a gorgeous metallic orange). Gary had listened to us when we were discussing colors and features and used that to show us a 'fully loaded' Corolla in my boyfriend's favorite color. More

Floor manager The absolute best car buying experience we have ever had, hands down. We were treated very well and with great respect. Roger was the best! The absolute best car buying experience we have ever had, hands down. We were treated very well and with great respect. Roger was the best! More

my experience was amazing (for having to go to the dentist). As usual, my experience was amazing (for having to go to the dentist). Laura Matin is the best. She is extremely caring of her patients and does every As usual, my experience was amazing (for having to go to the dentist). Laura Matin is the best. She is extremely caring of her patients and does everything to make them comfortable... and she's a genius! More

Great deal! Thank you so much for making my transition from a civic hybrid to the Prius plug-in so easy. The service was beyond great. Thanks to everyone at south Thank you so much for making my transition from a civic hybrid to the Prius plug-in so easy. The service was beyond great. Thanks to everyone at south coast Toyota I was able to finally get a Prius. Joshua Guzman was so patient and kind he didn't make me feel like I was being forced to buy a car, like other dealerships. He understood my situation and helped me out a lot. Went in for just a test drive and came out with a car, it was that smooth. Thanks again!! More