
South Coast Toyota
Costa Mesa, CA
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I bought a 2020 4Runner from Padram Ramtin, not only does he not respond to phone calls or texts with in a timely manner neither do any of the managers this includes Miguel Aguilar , John Vigil, Chad Roberts he not respond to phone calls or texts with in a timely manner neither do any of the managers this includes Miguel Aguilar , John Vigil, Chad Roberts or Allen Moznett. I arrived at the dealer to pick up my new vehicle on a Friday evening, it took me more than 4 phone calls to see if it would be ready. Once I got to the dealer I discovered that there was not a 2nd key and the alarm was not installed, on the way home I realized there was no gas in my vehicle either. I had been given a ride and hour away from my house to the dealer. After several emails to managers phone calls to Toyota Corporate the issue was resolved 3 weeks later. I was told I would get a tank of gas when the key was programmed and the alarm installed that still did not happen. I have never had such bad service with a vehicle purchase. If there were 0 stars available I would give that. More
My experience buying the new 2021 RAV4 was stress free. Scott Venator took care of me with respect and patience to ensure my demands are met. I really appreciate Scott for his professionalism and patience. Scott Venator took care of me with respect and patience to ensure my demands are met. I really appreciate Scott for his professionalism and patience. He has taken customer service to the next level - really appreciated. More
My experience in purchasing a certified Camry was easy and stress free. My sales rep Padra Ramtin gave me full attention and consideration while working efficiently to make the process easy from his firs and stress free. My sales rep Padra Ramtin gave me full attention and consideration while working efficiently to make the process easy from his first contact until vehicle delivery. He even helped me drop off a rental I was driving! His Sales Manager, Bill Dinnie, pulled my credit and put got a proposal in front of me quickly. In minutes we were done (unlike so many other dealers!). In finance Macie Zamudio and her manager Jose Gonzales presented clearly all the options available to protect my new car, and accepted my choices without putting any stress on me. In two and a half hours my purchase was completed. The facilities were clean, well organized, and someone was busy disinfecting the showroom constantly. The pricing was great! This is an excellent dealership for the purchase of your next vehicle! More
Am very happy with South Coast Toyota. Have been bringing my Corolla here for service for many years and have always been very satisfied with their work. The service reps have been friendly and help bringing my Corolla here for service for many years and have always been very satisfied with their work. The service reps have been friendly and helpful. This is why I keep coming back. Five stars to Jason and Ana in the Service Department. More
So happy with service variety of nice beautiful vehicles to look at and test drive no pressure to buy just all my questions answered in an efficient informative manner easy to understand and the financial s to look at and test drive no pressure to buy just all my questions answered in an efficient informative manner easy to understand and the financial situation was great More
Worst dealer ever. They will agree when you show up and then they will close the first agreement then send another agreement with higher price!! then they will close the first agreement then send another agreement with higher price!! More
I would not recommend this place to anyone, Karim from the internet department quoted me a price on a new RAV4 in black color 2 days he kept telling that he had it.. I got a price quote went to go get it the internet department quoted me a price on a new RAV4 in black color 2 days he kept telling that he had it.. I got a price quote went to go get it.. and he tells me that it had just sold.. that he has other colors available for me.. Karim, this is not the right way to get customers to go into the dealer.. it is unethical.. More
I have a Prius (my 6th Toyota and my second vehicle purchased from South Coast Toyota), and have had it serviced at the dealership since I purchased it. Not only have they performed the way I would hop purchased from South Coast Toyota), and have had it serviced at the dealership since I purchased it. Not only have they performed the way I would hope--car ready when it was expected with the service completed as scheduled, and the car returned clean--they always have someone check with me after to make sure I am satisfied. This has been consistent for almost 13 years. More
Definitely recommend South Coast Toyota to family and friends! We were so happy with the no pressure dealing and fast responses received from Mr. McQuown. And after the sale Mr. Ramtin was patient with q friends! We were so happy with the no pressure dealing and fast responses received from Mr. McQuown. And after the sale Mr. Ramtin was patient with questions and explaining the car set up. Thank you South Coast Toyota! More
Car updated to current standards. Richie and team did a wonderful job. Have been going to this dealership for several years. Car was ready when promised. Loaner offered but not needed. Very satisfied. wonderful job. Have been going to this dealership for several years. Car was ready when promised. Loaner offered but not needed. Very satisfied. More