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South Coast Toyota

Costa Mesa, CA

4.5
306 Reviews

1966 Harbor Blvd

Costa Mesa, CA

92627

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Showing 306 reviews

May 04, 2021

Wonderful team! Very knowledgeable & very honest!!! Walked me through the process with ease! It was a great experience! Wouldn’t go anywhere else and would highly recommend! More

by KAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Fritchman
May 05, 2021 -

South Coast Toyota responded

We are ecstatic to hear that you had a smooth experience with us! Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Heather Palmer hpalmer@southcoasttoyota.com

April 16, 2021

My purchase of my new 2020 Camry hybrid XLE was easy and stress free. It went very smoothly. And they gave me a good price. More

by Randy P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Columna
Apr 19, 2021 -

South Coast Toyota responded

Hi Randy, Congrats on your Camry Hybrid and welcome to the South Coast Toyota Family. We're happy to see you had a 5-star experience and we look forward to working together for years to come. Regards, Heather Palmer hpalmer@southcoasttoyota.com

Apr 19, 2021 -

Randy P responded

Hello Heather, My email address is: ponitzman@cox.net Thanks, Randy

April 15, 2021

I am a parent of a special needs child and they were totally patient and understand with my family’s needs. I let them know that I would be reviewing all my options to get the best car for my sons need More

by PaulR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mitchell, Phil Columna, Fabian Escobedo
Apr 16, 2021 -

South Coast Toyota responded

Paul, We're here to help and happy to see our team was very accommodating and worked hard to ensure you had the best car-buying experience possible. We're grateful for both your business and your feedback and should you ever need anything, please don't hesitate to let us know. You're family. Regards, Heather Palmer hpalmer@southcoasttoyota.com

April 06, 2021

I bought a 2020 4Runner from Padram Ramtin, not only does he not respond to phone calls or texts with in a timely manner neither do any of the managers this includes Miguel Aguilar , John Vigil, Chad Roberts More

by RobTrdPro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Padra Ramtin, Miguel Aguilar , John Vigil, Chad Roberts, Allen Moznett
Apr 07, 2021 -

South Coast Toyota responded

Rob, It's very discouraging to see you've not received the quality service or communication that you deserved. You should have had a much better car-buying experience. I'd like the opportunity to discuss this with you and see what we can do to make sure you're satisfied. Please contact me when you have a moment to speak. I hope to hear from you. Regards, Heather Palmer hpalmer@southcoasttoyota.com

February 17, 2021

My experience buying the new 2021 RAV4 was stress free. Scott Venator took care of me with respect and patience to ensure my demands are met. I really appreciate Scott for his professionalism and patience. More

by Sol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Venator
Feb 18, 2021 -

South Coast Toyota responded

Hi Sol, Congrats on your RAV4 and welcome to the South Coast Toyota Family. We're happy to see Scott provided you with a top-notch car-buying experience and you drove home happy. We hope you're loving your new Toyota and we can't wait to see you here at your first service visit. Regards, Heather Palmer hpalmer@southcoasttoyota.com

January 30, 2021

My experience in purchasing a certified Camry was easy and stress free. My sales rep Padra Ramtin gave me full attention and consideration while working efficiently to make the process easy from his firs More

by Ramiro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Padra Ramtin, Bill Dinnie, Macie Zamudio, Jose Gonzalez
Feb 01, 2021 -

South Coast Toyota responded

Ramiro, It's a team effort here and we're very happy to see our team did a great job getting you into the Camry that you deserve. Welcome to our South Coast Toyota Family and we look forward to taking care of all your future Toyota needs. Regards, Heather Palmer hpalmer@southcoasttoyota.com

January 24, 2021

Am very happy with South Coast Toyota. Have been bringing my Corolla here for service for many years and have always been very satisfied with their work. The service reps have been friendly and help More

by Traeci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason L. and Ana O.
Jan 25, 2021 -

South Coast Toyota responded

Traeci, Thank you so much for your loyalty to us here. We're lucky to have you as a valued customer and hope your Corolla is treating you well. We can't wait to see you here at your next service visit. Regards, Heather Palmer hpalmer@southcoasttoyota.com

January 23, 2021

So happy with service variety of nice beautiful vehicles to look at and test drive no pressure to buy just all my questions answered in an efficient informative manner easy to understand and the financial s More

by dorothygogue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Ferguson, Gary Alred
Jan 25, 2021 -

South Coast Toyota responded

Dorothy, We're very happy to see our team made you feel comfortable during your visit. We're grateful that you stopped by and we look forward to serving you again in the future. Hope all is well. Regards, Heather Palmer hpalmer@southcoasttoyota.com

January 23, 2021

Worst dealer ever. They will agree when you show up and then they will close the first agreement then send another agreement with higher price!! More

by Wangdakpelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Ferguson, Bill McQuown, Gary Alred, Paul Stoenescu, Dennis Fritchman, Tony Nguyen, George Youssef, Armando Cervantes
Jan 25, 2021 -

South Coast Toyota responded

Transparency is very important, which is why it's very discouraging to see that there was a pricing discrepancy. I'd like the opportunity to speak with you about this much further and learn more about what transpired. Please contact me at your convenience. I hope to hear from you. Regards, Heather Palmer hpalmer@southcoasttoyota.com

January 22, 2021

I would not recommend this place to anyone, Karim from the internet department quoted me a price on a new RAV4 in black color 2 days he kept telling that he had it.. I got a price quote went to go get it More

by Imyoyo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karim
Jan 25, 2021 -

South Coast Toyota responded

We're disappointed this vehicle was no longer available and you should have been contacted before arriving and been told that it was sold. We'll be using this as a learning opportunity and working to make sure that we're providing customers with better communication. Should you like to discuss this any further, please contact me. Regards, Heather Palmer hpalmer@southcoasttoyota.com

Jan 25, 2021 -

Imyoyo1 responded

Heather Palmer You are just as a liar as Karim, I went to another Toyota dealer that same afternoon and they said that they can check another dealer’s inventory on new cars and you guys never had that black RAV4 during those 2 days.. Karim was telling me he had it.. and of course this dealer did not had it either but at least they were honest about it since the beginning...

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