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South Coast Toyota

Costa Mesa, CA

4.5
306 Reviews

1966 Harbor Blvd

Costa Mesa, CA

92627

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Showing 306 reviews

May 20, 2019

Excellent Service Excellent Service. Raymond goes above and beyond to meet my auto service needs. He always kept us informed of status of vehicle and next steps. He gav More

by Tanita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Carrera
May 20, 2019 -

South Coast Toyota responded

Your review is why we do what we do. Thank you so much for reaching out to us. We couldn't be happier to see that Raymond went above and beyond to provide you with a quality experience. Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Regards, Heather Palmer hpalmer@southcoasttoyota.com

May 09, 2019

rich misa Everytime i bring my car and truck for service i can count on rich........ He will be honest and up front with the service you need. He is a very nice More

by Tundra1794
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rich misa
May 09, 2019 -

South Coast Toyota responded

Thank you for writing this fantastic review! Rich is an outstanding asset to us here and always makes sure our customers go home happy. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Heather Palmer hpalmer@southcoasttoyota.com

May 07, 2019

excellent service at south coast toyota I just had my 2014 Camry serviced at South Coast Toyota and, as usual, I received excellent service. I contacted my service rep, Rich Misa, who alwa More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Assistant service mgr Rich Misa
May 07, 2019 -

South Coast Toyota responded

Hi JD, We're happy to see Rich takes great care of you and your Camry. We hope it's running just like new and we can't wait to see you here at your next service visit. Regards, Heather Palmer hpalmer@southcoasttoyota.com

May 02, 2019

"Deceiving and Fraud" - Very disappointer buyer. I saw car I liked and it has a red tag with a discounted price for 32,2XX and we negotiated and agreed on the ou of the door price (otd) which it shou More

by Moliere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse and Randy (salesmen) and Richard Lopez (finance)
May 02, 2019 -

South Coast Toyota responded

Hi Moliere, We're disappointed that you were dissatisfied with your car-buying experience and the final price you paid for your vehicle. Should you like to discuss this issue in any further detail, please contact me. Regards, Heather Palmer hpalmer@southcoasttoyota.com

April 06, 2019

Fraud and misrepresentation We negotiated and agreed on the purchasing price. But after he ran my credit the sale person came back and gave us a higher price. He said that he More

by disappointer buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angel Hernandez (internet sale)
Apr 08, 2019 -

South Coast Toyota responded

Transparency is important, which is why this is disappointing to read. I'd like to speak about your experience further and see if I can still help you get into a new vehicle. Please contact me when you have an opportunity. I hope to hear from you. Regards, Heather Palmer hpalmer@southcoasttoyota.com

March 31, 2019

I got exactly what I wanted I purchased my 2019 RAV4 and couldn’t be happier with the customer service. I told them exactly what I wanted down to the color and the options. They More

by Andora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane, Bill McQuown
Apr 01, 2019 -

South Coast Toyota responded

Hi Andora, Congrats on your new RAV4 and welcome to the family! We appreciate your business and can't wait to see you here at your first service visit. Regards, Heather Palmer hpalmer@southcoasttoyota.com

March 22, 2019

Service Dept I didn’t have a service appointment. Service team was profession, prompt and helpful. Had my oil changed. Had technology questions about my New More

by SoCalMnM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Levasseur , AG Almhesin, Bobby Genton
Mar 22, 2019 -

South Coast Toyota responded

We cannot thank you enough for taking the time to share your experience with us! We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Heather Palmer hpalmer@southcoasttoyota.com

March 12, 2019

excellent service I've been taking my Toyotas to South Coast Toyota for repairs and maintenance for many years. I keep going back because the service there is excellent More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Assistant service mgr Rich Misa
Mar 15, 2019 -

South Coast Toyota responded

Hi JD, Thanks for your loyalty to us here. Love having you as a valued customer and looking forward to working together for years to come. Regards, Heather Palmer hpalmer@southcoasttoyota.com

February 20, 2019

Worst service ever The worst customer service ever. They get one star, because that's the lowest you can rate them, but my real rating is a -5. I've purchase a brand new More

by JT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis Fritchman
Mar 15, 2019 -

South Coast Toyota responded

JT, Communication is extremely important and we're discouraged to see nobody's contacted you about getting this scratch repaired. Please contact me at your convenience so I can help get this resolved ASAP. Regards, Heather Palmer hpalmer@southcoasttoyota.com

February 08, 2019

5th car I bought a corolla, 4 runner, camery, venza, and now rav4. Will go back again and again. Thank you Tony and the team for exclent service. More

by Yasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
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