South Colorado Springs Nissan

I have to say that was the absolute worst experience and display of customer service I have ever seen. This would have been the third vehicle I would have purchased from this dealership. I have referred p display of customer service I have ever seen. This would have been the third vehicle I would have purchased from this dealership. I have referred people and have gone as far as sending thank you gifts to the sales people that helped me in the past. Although Marty White (Sales Person) did his best to be helpful, the desk manager and the owner should be ashamed. You wrote up a deal, had me sign saying I agreed to the terms, had me ring your bell and then informed me that you couldn't get the car you found for me and would call me first thing in the morning. I received no call the next day, so I called and you said you were still looking. I called the next day and you said you were still looking again. I stopped by the same day and you sent Marty to inform me that the owner (new owner within the last few months) told you that you gave me too much for the trade and now you couldn't make the deal. You (the desk manager) didn't even have the guts to come and tell me yourself that you made a mistake. You're the best Military dealer in the area? Probably should know your customers better and what they do/influence. UNBELIEVABLE! Buyers beware. The new ownership does not care about customers or the military. Previous ownership would come out and talk to the customers. The new ones...hide and undermine their staff. They send the salespeople out to tell you that they are more worried about huge profits and not about return business. I would NEVER refer a prospective customer there, military or other. More

I never thought in a million years that I could walk out the dealership with a classy Mercedes-benz and I did !!! my salesman was very polite and helpful ! thank you Colorado springs Nissan! the dealership with a classy Mercedes-benz and I did !!! my salesman was very polite and helpful ! thank you Colorado springs Nissan! More

At first I thought the service was O.K., but as soon as i bought the car and went through the financing department the service went down hill from there. I am so disappointed in the service I recieved. I wil bought the car and went through the financing department the service went down hill from there. I am so disappointed in the service I recieved. I will NOT recommend anyone to South Nissan. I had the car for 5 days and relized that my light bulb was out on my head light and they would not replace the bulb. How ridiculous is that. I called the finance manager to see if they would do anything for me and had other questions. I've had the car for two weeks and no call back. WOW !!!! Great Customer Service. More

Welcome people, great service at a good price. Staff are very knowledgeable about their products and service. The show room and service areas are always clean. They have people in ALL areas to make the cust very knowledgeable about their products and service. The show room and service areas are always clean. They have people in ALL areas to make the customer feel at ease. Joe More

was told the car only had one owner and found out there was five before us also the car had been in two accidents. we spent $800.00+ for repaires within the first month then at five months we wre looking a was five before us also the car had been in two accidents. we spent $800.00+ for repaires within the first month then at five months we wre looking at $2000.00 now come on besides when we went to trad it oh we were $4000.00upside down. they would not even talk to us. Will not recondment them to any body.I feel they took advantage of us ,my son also was treated the same way. Sandra More

Buying a car can be an intimidating process if you don't have a good referral to a reputable dealership. Our friend and neighbor referred us to SCS Nissan after we told him our car of 19 years bit the dust. have a good referral to a reputable dealership. Our friend and neighbor referred us to SCS Nissan after we told him our car of 19 years bit the dust. He had purchased a very clean & nice looking Toyota 4 Runner & a Nissan Exterra. When he had told us how pleased he and his wife were with both of their vehicles and the way the dealership was kind and knowledgeable we decided to make the drive down from Broomfield, Co to SCS Nissan. When we arrived we were greeted with pleasant smiles and hello's welcoming us to the dealership. We were treated like family even though they were close to closing. Derek Flynn and Steven Kern took the time to listen to what our needs were in a used vehicle and the amount we could afford. They checked their inventory and never once tried to pursuade us into a vehicle we could not afford. Of the many choices we had to choose from, we decided on an extremely clean 2004 Ford Escape XLT that had exceptionally low mileage and that had been well maintained. The finance department made the paper process easy and painless. When it was time to sign papers the dealership was already closed. Everyone there was very patient even though it was time for them to go home for the evening. SCS Nissan went above and beyond our expectaions for the quality of used vehicles and professionalism inwhich we will definately be bringing our daughter who is in college to purchase her first vehicle in the very near future. We strongly recommend SCS Nissan to all of our friends, family and already have to our neighbor who is currently looking for a used vehicle. Please go and visit SCS Nissan for all your needs as you will not be disappointed. Thank you for taking the time to read our review. More

Overall bad experience. They had the car I wanted or I would not have bought. Had to come back twice to resign paperwork due to errors. The finance man quit before our deal finished. Our salesman was a de would not have bought. Had to come back twice to resign paperwork due to errors. The finance man quit before our deal finished. Our salesman was a decent guy although I don't think he liked his job either. Steve the manager/owner was an interesting individual. He talked and talked about himself and seemed very aggitated. The guy was a little scary. My wife wanted to leave but I wanted the car. We waited for over an hour to sign our paperwork last time and I thought they forgot we were there. Would not recommend this dealership. More

The staff was really nice, super entertaining and made the process a fun experience and made it go by quick. Thanks South Colorado Springs, you guys ROCK! the process a fun experience and made it go by quick. Thanks South Colorado Springs, you guys ROCK! More

The customer service was great. The salesmen, Kevin and Jason, did not use high pressure to push my wife and I to purchase a new car. Steve was willing to make a deal. All three of them were very curtiou Jason, did not use high pressure to push my wife and I to purchase a new car. Steve was willing to make a deal. All three of them were very curtious and helpful. When we said we wanted to think about the deal and discuss it with my NCO since I'm in the army, they did not pressure us. They said ok and that they understood. More

Kudos to Steve for a great experience. We had our bumps in the road but he makes up for it again and again. So thanks for that in the road but he makes up for it again and again. So thanks for that More