South Colorado Springs Nissan

I knew I needed a second family car and Jay made it happen within 24 hours. I had been searching the state but the used car market is competitive and things sell so quickly I wasn’t able to keep up or happen within 24 hours. I had been searching the state but the used car market is competitive and things sell so quickly I wasn’t able to keep up or get to a car in time. Jay at South Colorado Springs Nissan took my call on Monday afternoon and by lunch on Tuesday I had the exact car I wanted delivered to my office. He was able to text/video Monday night (working around my kids bed time schedule) to recommend his top 3 choices for my budget and then first thing Tuesday morning Austin was able to secure my financing beating the rate my credit union had offered. This was the easiest and most rewarding car buying experience I’ve ever had and I recommend them to anyone, but particularly busy working families who don’t have a lot of time to waste at a dealership. More

Bought a used car from them last week and had the best car buying experience. Jay and Austin respected my budget and wants and put me in a better car than I could have imagined. They worked hard (and quic car buying experience. Jay and Austin respected my budget and wants and put me in a better car than I could have imagined. They worked hard (and quickly) to show me my options and recommend to me the best car for my needs. As a female who knows nothing about cars, it was nice to know that I could trust what they said and not feel like they were trying to scam me or put me in something I couldn’t afford or wouldn’t work long term. I really cannot recommend them enough and will be buying all of our family cars from there! More

Staff was courteous, friendly, knowledgeable and did not pressure for any extra or needless services. The addressed all of our questions regarding the work and clearly explained the work that was going to b pressure for any extra or needless services. The addressed all of our questions regarding the work and clearly explained the work that was going to be done. More

The service department gives the most professional service of any dealership I have been to. I have brought almost 10 cars to this dealership for service to be done (different makes). service of any dealership I have been to. I have brought almost 10 cars to this dealership for service to be done (different makes). More

The service department is the best and they take great care of my Ford Truck at the best price. care of my Ford Truck at the best price. More

I use the service department and they are thorough, courteous, and trustworthy. Additionally they go above and beyond to find parts quickly at the cheapest price. courteous, and trustworthy. Additionally they go above and beyond to find parts quickly at the cheapest price. More

As a woman, I appreciated the sales team that took the time to explain the whole purchasing process without being condescending. I have found a dealership I am comfortable with and all my future purcha time to explain the whole purchasing process without being condescending. I have found a dealership I am comfortable with and all my future purchases will be from here. More

My husband and I had an amazing experience. Told them what we wanted abs that’s what we got at a head price! No pressure and comfortable atmosphere. Definitely recommend Told them what we wanted abs that’s what we got at a head price! No pressure and comfortable atmosphere. Definitely recommend More

Service department is rude and overcharges. $190 to diagnose each problem and $190 an hour. Could not repair our van and lied to another dealer who is working with the break down we had out of $190 to diagnose each problem and $190 an hour. Could not repair our van and lied to another dealer who is working with the break down we had out of state. Told them we were told not to travel with it, when they actually told us it would be fine. That lie will make a warranty claim extremely hard for the dealer working to repair it. We are livid. More

SHADY SERVICE DEPARTMENT AND POOR MANAGEMENT HERE! Caution when taking your Nissan in for service here. I literally took my Nissan Maxima in for a coolant flush and had it previously inspected for my Caution when taking your Nissan in for service here. I literally took my Nissan Maxima in for a coolant flush and had it previously inspected for my job 4 days prior at another dealer in Pueblo, Co (Dave Solon Nissan). The Pueblo dealer found no issues with the power steering pump or lower control arm and said I just needed the coolant replaced along with some other minor maintenance. My power steering was FINE when dropping it off and my car was operating normally. After South Colorado Springs Nissan inspected my vehicle they quoted me for over $4,000.00 in repairs that miraculously were now a problem (4 days after the other dealer did their inspection). I had repair insurance through Protect My Car and they were VERY suspicious of this dealership and all their new problems they claimed were now wrong with my vehicle. They mandated that an inspector of their own come out and verify the issues before agreeing to authorize payment. So $1,300 dollars later ( I agreed to replacing the lower control arm and coolant flush) I get my car back and start driving it to now experience it to be a hazard to operate! I had to park it at the Colorado Springs Airport because the steering was so messed up and I could hardly turn the wheel. Hmm....the steering was fine when I dropped it off and now it's not...? They wanted $1,000.00 to fix the steering pump and claimed that there were preexisting leaks that is causing the steering problems. It's like my car was tampered with (intentionally or negligently) because it was driving smooth until they got their hands on it. I emailed managers here about the issue (Michael Brown of the service department and the general manager Jason Oringer). They sent me pictures (as proof/evidence of the issue) and used wording like "when WE inspected your vehicle" (like somehow they were present at the time in the garage instead of in their offices) it was preexisting. "Sorry but we cannot correct the problems and fix them or reimburse you for emergency rentals....we can offer you a discount but you have to pay for the steering issue." Frankly, I don't trust this dealer at all anymore....My car is running horribly/dangerously now and I spent $1,300.00 after all was said and done. I've never spent so much money and had my vehicle serviced at a dealer where now it runs worse than how I dropped it off and is in fact dangerous to drive now. I'm not going to take it back in so they can screw it up even more and have me pay for their poor service. I was so horribly disappointed in my experience with SCS Nissan that I will NEVER buy a Nissan again and if I do buy a Japanese make it will be with their competitors (Honda or Toyota). I've had Nissans since 2007 and I'm done with this company. More