South County Dodge Chrysler Jeep Ram

Worst experience Of any purchase We called to verify info b4 driving from a neighboring state, get there and everything told was untrue. Salesman knows Nothing about the vehicle and We called to verify info b4 driving from a neighboring state, get there and everything told was untrue. Salesman knows Nothing about the vehicle and certainly shouldn’t be selling them! We get NO help once we get there, everyone’s hanging out inside not greeted and have to “find” help. Online info said the truck had Bedliner, it doesn’t (only rails), said it had steering wheel controls, it doesn’t, said the rebates would come in addition to sales price (it didn’t). Again all of this was verified b4 the drive and even again in person b4 they found the car for us to test drive. We go to see that it’s filthy & on empty. I’m like I called 3 days ago & told you we were coming for it!?!?! We discussed running boards , thought maybe they’d be cheaper aftermarket & salesman agreed. Come to find out the Ram switched to a new body style mid year & the one we purchased was a Classic so it’s been hard to find them....I’d think the salesman would know that. We then had to wait nearly an hour for financing, which seemed deceiving as he immediately try’s to get us to add stuff without even giving us the original loan terms. Then nearly another hour for the vehicle to be “detailed” which was another joke as a toddler could have done a better job. Steaks all over windows and then had a huge scratch! Had to go back the next week to get that fixed & it’s not horrible. They filled up the gas tank....and that’s supposed to make it ok!?! Car had a good price, and 2019 inventory is low so went through w purchase regret not going to our local dealer and Maybe they could’ve worked out a trade. From the sales, to finance, to detail, to the mysterious manager they were always going to but always did Nothing this place is a joke and I cannot believe they operate this way. Our salesperson isn’t even listed below. More

Great service This is the second vehicle I've purchased from South County Dodge and a very good experience each time. The whole sales and Finance team are friendly This is the second vehicle I've purchased from South County Dodge and a very good experience each time. The whole sales and Finance team are friendly and easy to work with. The service department is one of the best I've dealt with. They go out of there way to keep the customer updated and are extremely personable. Worth it to have my routine maintenance done with the folks I trust. More

Jeep Renegade I'm really loving my new orange Jeep Renegade. Ken McConnell was such a helpful salesmen, and I'm very happy with the experience! I would highly recom I'm really loving my new orange Jeep Renegade. Ken McConnell was such a helpful salesmen, and I'm very happy with the experience! I would highly recommend the jeep and this dealership! More

Awesome I highly recommend this dealership to everyone. Wonderful customer service and exactly what I was looking for. Never had a place make me feel at home I highly recommend this dealership to everyone. Wonderful customer service and exactly what I was looking for. Never had a place make me feel at home or at ease with this big decision. Wayne H you Rock. I had visited other dealerships that made me feel uneasy with this huge decision. I being a sceptic to begin about car dealers and after shifty dealings with others I was very Leary. Wayne you made me feel comfortable and not just a number. I will definitely be back in the future. Thank you all especially Wayne More

Ford Edge I really enjoyed working with Steve. He was very professional, helpful, and just nice to work with. We would definitely consider South County Dodge I really enjoyed working with Steve. He was very professional, helpful, and just nice to work with. We would definitely consider South County Dodge again. More

I knew when I walked in that we had the right place! On arrival, I was immediately greeted and asked how they could help and what I was looking for. Wayne paid special attention to my wants and needs and On arrival, I was immediately greeted and asked how they could help and what I was looking for. Wayne paid special attention to my wants and needs and fairly quickly identified the cars that fit what we were looking for. He then went out of is way to find the best deal for us as we were trading in our old Jeep. I greatly appreciated his work ethic and attention to detail! More

Service Department Kyle kovar in the service department was extremely helpful and friendly. He went out of his way to help me out and get my car fixed. Mike Riley also Kyle kovar in the service department was extremely helpful and friendly. He went out of his way to help me out and get my car fixed. Mike Riley also has always been very helpful and friendly to me and my family when we needed anything done to one of our cars. I highly recommend this service department for any needs with your vehicle. More

Horrible My comments are about that we were pressured into buying ZAZ GPS and that we did not appreciate. We didn’t want the software but we were told he has My comments are about that we were pressured into buying ZAZ GPS and that we did not appreciate. We didn’t want the software but we were told he has never had anyone walk out of there without it and we would save big money on our insurance. FALSE! No money is saved with any insurance carrier and now we financed $394 that I didn’t want to finance and I have to pay interest on that $394. We are not happy about this and wanted to cancel it but were told it can’t be cancelled. We know about the 3 day rule but that has now passed because we are waiting on a return phone call from the sales agent about cancelling. Still waiting on that phone call.... We were also promised a call about getting a dent serviced. Not once, or twice, but three times. Still waiting on that call... We will never do business with this dealership again. Horrible, horrible service. All promises but no follow thru. More

New Jeep Mark was outstanding. He took the time to thoroughly demonstrate and explain the Jeep Rubicon to my wife and me. This was our first Jeep buying expe Mark was outstanding. He took the time to thoroughly demonstrate and explain the Jeep Rubicon to my wife and me. This was our first Jeep buying experience. Thanks to Mark, it will not be our last. Mark truly made it enjoyable. He has a warm friendly personality and the heart of a teacher, not a salesman, which my wife and I really appreciated. We felt comfortable asking him questions (which were many). We felt no pressure to buy the Jeep after the test drive/demonstration. It was a very comfortable experience. Mark also took the extra time to find us the best deal that he could. He made buying the Jeep a no-brainer! We were impressed. Joe was great as well. There was an initial error with the finance paperwork. Joe spotted it immediately and make swift corrections. He was also quite friendly and completely professional. Big pats on the back for both of these men. If the rest of your team is like Mark and Joe, you just may have made customers for life. Thanks again! More

Great They were very helpful , and very nice. They answered all my questions. If they didn’t know the answer they found someone that could answer it. They were very helpful , and very nice. They answered all my questions. If they didn’t know the answer they found someone that could answer it. More