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South County Lexus
Mission Viejo, CA
1,780 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 08, 2017
15,000 check Service of 15,000 check was great. When called for pick up salesman said he was sending car to be washed. It should be ready for pick up in 20 min. Service of 15,000 check was great. When called for pick up salesman said he was sending car to be washed. It should be ready for pick up in 20 min. I waited almost an hour after that call and then approached service valet- they said they were looking for my car. It took another 10-15 min until my car was brought to me! This is the WORST part of the service, every time I have come here! Maybe they should call when car is complete and clean! This irks me as time is money to patrons too! May have to go back to Newport Beach Lexus for my next services More
by Erin
Employees Worked With
Eric
January 07, 2017
Always great service. We're driving our 4th Lexus and I won't take car anywhere else for service. They are prompt, honest and just generally good folk. 😊 We're driving our 4th Lexus and I won't take car anywhere else for service. They are prompt, honest and just generally good folk. 😊 More
by Mark
Employees Worked With
Don't recall .... Mike?
January 07, 2017
Service standards Professional, informative, caring and engaging. A Lexus is not just a car but an investment. The ultimate experience every customer should experience Professional, informative, caring and engaging. A Lexus is not just a car but an investment. The ultimate experience every customer should experience when having their investment serviced. . More
by Jack McRitchie
Employees Worked With
Ronnie
January 05, 2017
Excellent service Ted Bokhari was outstanding. Very friendly and professional . Amadeus was very helpful to .GREAT EXPERIENCE . I never felt pressured to make a deal. T Ted Bokhari was outstanding. Very friendly and professional . Amadeus was very helpful to .GREAT EXPERIENCE . I never felt pressured to make a deal. Ted was EXCELLENT. More
by peterbol
Employees Worked With
AMADEUS
January 03, 2017
Excellent service department Very courteous and professional service reprepresentative. Drove 30 plus miles to this dealer for for last 7 years for excellent service on LS 460. I' Very courteous and professional service reprepresentative. Drove 30 plus miles to this dealer for for last 7 years for excellent service on LS 460. I'll continue to get service support there. More
by rmc719
Employees Worked With
Kevin Smuckler
January 03, 2017
Spa Day for my Lexsu I love my Lexus convertible. Last weekend I sent my Lexus in for a Spa Day. It was detailed inside and out. It looks brand new. I love my Lexus convertible. Last weekend I sent my Lexus in for a Spa Day. It was detailed inside and out. It looks brand new. More
by AliciaB
Employees Worked With
N/A
January 01, 2017
Great customer service Knowledgeable sales associates to creating the right financing for me . Took the time to ensure I had the features on wanted on my car the. Created a Knowledgeable sales associates to creating the right financing for me . Took the time to ensure I had the features on wanted on my car the. Created a financing plan for me that worked for my budget More
by Mamakirks
Employees Worked With
Dennis /Ryan/Pat
January 01, 2017
Very good experience with staff at South County Luxus. Excellent pricing on the RX 350 that I purchased. Friendly staff at the dealership. Great service. I am planning to recommend the South County Lexus t Excellent pricing on the RX 350 that I purchased. Friendly staff at the dealership. Great service. I am planning to recommend the South County Lexus to all my friends. More
by Nickaan
Employees Worked With
J.R.
December 31, 2016
Purchase new RX350 Tim Tran was an outstanding salesman who quarterbacked my purchase and pushed it over the line. I must say the team including Gina,general sales manag Tim Tran was an outstanding salesman who quarterbacked my purchase and pushed it over the line. I must say the team including Gina,general sales manager, Ryan, business manager, and Ryan the tech specialist were also very friendly and highly competent. I have bought over 15 cars new in the last 15 years and this was the number one experience of them all. More
by SoCal Andrew
Employees Worked With
Tim Tran
December 30, 2016
Consistently Great service. Always can count on this dealership for prompt, courteous service. Very attentive to customers. Every person I encounter is unfailin Great service. Always can count on this dealership for prompt, courteous service. Very attentive to customers. Every person I encounter is unfailingly polite and helpful. More
by Carl Piper
Employees Worked With
Kevin Smuckler
