My 2014 Lexus was due for a trade in. This was my first venture onto a Lexus dealership in five years and I figured I would visit a few before making a trade. It was not so since to my fortune sales associate, JR, greeted me on the lot. He very quickly understood what I was looking for and PERFECTLY matched my criteria to a well priced gem UX250h. After a test drive and "sleeping on it" I realized that I had to jump on this vehicle; it had everything and beyond what I was looking for. Nevertheless, I was extremely nervous about negotiating my trade in. This is where JR demonstrated his human trait and people skill. He was straight forward, honest, and reassuring; I believe that he satisfactorily advocated for me to the extent that he could.
JR is the best car sales person I have encounter in my life time - he is extremely smart, knowledgeable, high tech, precise and thorough. His best asset though is his personality. You will not detect any sales pressure from him. He prioritizes customer satisfaction above all. JR came to my home to set up the garage door opener car activation, he connected my I phone to the apple play system and very patiently reviewed the high tech gadgets. He also genuinely invited me to call on him for future tech review. I will buy my next car from JR and from this dealership.