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South County Lexus

Mission Viejo, CA

4.3
1,779 Reviews

28242 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 1,779 reviews

October 19, 2016

Fantastic!!!!! I went in wanting a great deal and was introduced to MIke Porter who was as nice as anyone I've ever delt with. He found exactly the car I wanted, equ More

by Davidweiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIke Porter and Ryan in finance
October 18, 2016

Outstanding service from beginning to end!! The wire harness on our Lexus ES350 had been chewed through by rodents. Ronnie Crowe explained in detail and showed us where the wires had been chewe More

by happy2campers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Crowe, Miguel (do not remember Miguel's last name)
Oct 22, 2016 -

South County Lexus responded

Thanks for taking the time to write the nice review! We're so happy that Ronnie was able to help. We greatly appreciate your business and hope that we can assist with any further needs in the future!

October 18, 2016

Purchase Rx450h Every step was easy and pleasant. This is a great dealership, from sales through service. Thank you.to everyone from Vadim through financing. It was a More

by Valerie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vadim Fedorovsky
Oct 22, 2016 -

South County Lexus responded

Valerie, Well, thank you! We're happy to hear your experience with our team was so great! We'll be sure to pass along the kind words to Vadim and we look forward to helping you out in the future in any way that we can. Thanks again!

October 17, 2016

10,000 mile service. Scott was our service manager, 1 1/2 hours later I was on my way with my wife car taken of. Oil change and car wash inside and out. Outstanding servic More

by Jeff wilkerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott and service team.
October 17, 2016

5,000 Mile Check Up My service visit was pretty basic as it just involved checking all the fluids, and checking alignment, brake and tire wear. Luis was very attentive to More

by Collector Car Guy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Nieves
Oct 21, 2016 -

South County Lexus responded

Thanks for taking the time to write this review and for choosing us for your check-up. We’re glad Luis could make it a smooth and stress-free situation. We’ll see you next time!

October 16, 2016

Excellent Service We have used South County Lexus for service on both of our cars. Scott Monge is a true professional and knowledgeable service representative! His team More

by kfrance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Monge, Gus
Oct 21, 2016 -

South County Lexus responded

Thanks for choosing South County Lexus! We’ll make sure to pass along the kind words to Scott. We look forward to seeing you next time!

October 14, 2016

Just Satisfied. It would have been nice if Eric checked us out, he was too busy per the attendant. Since our bill was $844.00 we asked for a discount. His response wa More

by EdVictoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Paulsen
Oct 21, 2016 -

South County Lexus responded

Thank you for your feedback. We are always looking for ways to improve our service and do offer service discounts from time to time. Please let us know if there is anything additional that we can do to help. Thanks for choosing South County Lexus!

October 13, 2016

Great service .RGD is the best. He is knowlegeable, helpful, considerate, thoughtful and always welcoming. I trust his recommendations. The loaner car makes taking More

by Chris Sarner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RGD. He is the best.
Oct 21, 2016 -

South County Lexus responded

Chris, Thanks for the review! At South County Lexus, we pride ourselves on always giving our customers with a top-notch experience! We’re humbled and appreciative that you came to RGD and our shop, and we hope to see you again in the future!

October 12, 2016

Outstanding Cezar is an outstanding representative for South County Lexus. My husband and I are highly satisfied with our purchase and would highly recommend Sou More

by lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cezar and Amandeus
Oct 21, 2016 -

South County Lexus responded

Your words are very kind and we greatly appreciate your business with us! I'll make sure to let Cezar know how happy you were with your purchase and we promise to provide the same level of customer excellence in the future for any service needs. Thanks again for choosing South County Lexus!

October 10, 2016

smooth, easy experience Daven, made the entire process clean, easy, and professional. Just what you want when you need to get in and out quick and get on with your day. More

by gchristy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daven
Oct 21, 2016 -

South County Lexus responded

Thanks for the review! We’re happy to hear Daven was able to get you back up and running quickly. Thanks for choosing South County Lexus!

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