
South County Lexus
Mission Viejo, CA
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Customer is #1 Daven is the best Service Rep at South County Lexus. Responsible, prompt, engaging, and "on it." Each time Daven checks me in for service, I receive a Daven is the best Service Rep at South County Lexus. Responsible, prompt, engaging, and "on it." Each time Daven checks me in for service, I receive a thorough review of the cars service history, what's needed this time, and clear follow up on any mid-service corrections that need to be. Daven is hardworking and makes sure my experience exceeds Lexus standards. More
Timely service Brought car in for appointment, the service team was prompt, professional, and finished car at the time they committed. Car was washed and presented Brought car in for appointment, the service team was prompt, professional, and finished car at the time they committed. Car was washed and presented professionally. More
Excellent Experience We are loyal Lexus drivers. The reliability and comfort of the cars and the outstanding customer service are just two of the reasons we purchased ano We are loyal Lexus drivers. The reliability and comfort of the cars and the outstanding customer service are just two of the reasons we purchased another Lexus. Our salesman, Ted, was informative and extremely helpful - a no pressure, no stress experience! Thank you for providing us with a great car. More
Customer friendly,service oriented,responsible and honest I always take my car to your dealership for all services,even replacing tires.I found all service employees very friendly and professional.They appare I always take my car to your dealership for all services,even replacing tires.I found all service employees very friendly and professional.They apparently know their jobs.While I am there for regular maintenance service,I am advised of upcoming problems such as brake consumption or battery.....!This gives me a satisfaction feeling that when I leave the dealership,my car was thoroughly and truly checked and now is safe more me to drive it. More
Great Service Its always a pleasure to work with Daven Anthony. He always goes above and beyond to make sure you are taken care. I also would like to compliment Gus Its always a pleasure to work with Daven Anthony. He always goes above and beyond to make sure you are taken care. I also would like to compliment Gus who always greets me by my name which is such a great feeling. These two get 10 stars from me. I couldn't be more happy with the service provided. I will recommend my friends to see these guys when they come in. More
very helpful and patient. Good customer service, lots of cars in inventory and our sales person was very helpful. There was no pressure to buy and we were able to make our deci Good customer service, lots of cars in inventory and our sales person was very helpful. There was no pressure to buy and we were able to make our decision on our own terms. this was important to us. More
Buying a certified pre owned vehicle This was a Great experience overall the salesperson was very knowledgeable and friendly, and Ryan sealed the deal. Very happy with the purchase of thi This was a Great experience overall the salesperson was very knowledgeable and friendly, and Ryan sealed the deal. Very happy with the purchase of this vehicle and would highly recommend this dealership to a friend. After five dealerships I purchased at Southcounty Lexus More
Another new used car Gregg Holly was amazing once again. His quick service and knowledge go above and beyond anyone's expectations. The selection was great and everyone wa Gregg Holly was amazing once again. His quick service and knowledge go above and beyond anyone's expectations. The selection was great and everyone was eager to help. This is our 2nd purchase with Gregg and we'll continue to use him. More
vehicle maintenance and some problems needing attention My car that is now 9 years old, last Friday has never been a problem. She still looks new. Need oil change etc. and also had a water pump leak. Eve My car that is now 9 years old, last Friday has never been a problem. She still looks new. Need oil change etc. and also had a water pump leak. Everything was done and had a loaner for the 3 days. My service agent again(I asked for him) was Daven. He is sooooooo great!!!!! I will keep coming back for all my service needs and a new car in the near future. More
Service Kevin was extremely helpful and professional. The facility was clean, neat and organized. Gus greeted and escorted me to Kevin immediately. There w Kevin was extremely helpful and professional. The facility was clean, neat and organized. Gus greeted and escorted me to Kevin immediately. There was no wait time. Fast and efficient service! More