
South County Lexus
Mission Viejo, CA
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It was great Amir and Roger were extremely helpful. They made everything very streamline and easy to get through with the process. I will definitely come back aga Amir and Roger were extremely helpful. They made everything very streamline and easy to get through with the process. I will definitely come back again!! More
Awesome Experience South County Lexus Great customer service, from sales to finance and to tech support showing everything about my RX 350. I would recommend anyone that is thinking about Great customer service, from sales to finance and to tech support showing everything about my RX 350. I would recommend anyone that is thinking about getting a new or used Lexus to come here. Thank you again for this wonderful and best experience for getting a car. More
Great Customer Support. This is my second car I have leased from this dealership. My previous lease was a great experience with my sales rep. He was able to explain the entir This is my second car I have leased from this dealership. My previous lease was a great experience with my sales rep. He was able to explain the entire procedure and was able to achieve my objective my recommending this car. I return to this dealership only to give business based on my past experience and Ted Bokhari again help me with this GS F sport car. I pleased with my purchase and will definitely recommend to other friends and family who are interested in purchasing a Lexus. More
Fabulous Experience I loved the dealership. Found it to be first class. The sales department couldn't have been more polite and helpful. This was a great buying experien I loved the dealership. Found it to be first class. The sales department couldn't have been more polite and helpful. This was a great buying experience in that there was no haggling over price, it is what it is. All cars should be sold in this manner. No pressure, all pleasant. I like my sales representative and the experience with the finance department was very pleasant as well. Two thumbs up!! More
In n out Michael Doss rocked it, no hassle pricing ! Place had a good inventory and a staff of people on their feet. Did not over sell their products. Michael Doss rocked it, no hassle pricing ! Place had a good inventory and a staff of people on their feet. Did not over sell their products. More
Recent Service visit I was there for a recall service visit. I called to make an appointment & learned that my regular service rep had left. Good business practice would h I was there for a recall service visit. I called to make an appointment & learned that my regular service rep had left. Good business practice would have had me receive a call from the dealer & to appoint a new rep. I arrived at the scheduled time & the line waiting foe service reps was almost out to the street on Marguerite parkway. i waited almost 45 minutes for a service rep to greet me & fins out why I was there. fortunately for me it was Kevin Smuckler who was very understanding and calmed me & took very good care of the situation. More
No pressure sales We bought our previous car at Lexus and loved it. When it came time to buy a new car, we went back to Lexus and had a great experience. Their customer We bought our previous car at Lexus and loved it. When it came time to buy a new car, we went back to Lexus and had a great experience. Their customer service was exceptional. We dealt with Mike. He showed us a number of cars. He didn't put any pressure on us to close the sale. We came back the next day to purchase the car. We didn't have to do a lot of haggling over price etc. I highly recommend this dealership. More
From beginning to end I was treated professionally. You drive in to the service and immediately an attendant greets you. I was invited to make myself comfortable in the waiting area. Service staff mem You drive in to the service and immediately an attendant greets you. I was invited to make myself comfortable in the waiting area. Service staff member came in and took all my information. There was plenty of room in the well appointed waiting area. A modern coffee machine was there with many flavors to choose from. Snacks were also available. My service man came when the car was finished and explained what had been done. All in all a favorable experience. More
customer service Davon was very professional and timely. Due the the passenger side rear wheel being resurfaced they were unable to wash the car. Upon Davon seeing he Davon was very professional and timely. Due the the passenger side rear wheel being resurfaced they were unable to wash the car. Upon Davon seeing he put in my next service to have a full detail at no extra cost. Great customer service. More
No Hassle Upfront pricing was lower than than most of the competition. The entire staff was friendly and did not pressure us. Very large selection of cars, wa Upfront pricing was lower than than most of the competition. The entire staff was friendly and did not pressure us. Very large selection of cars, was easy to find the perfect one. More