
South County Lexus
Mission Viejo, CA
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From beginning to end I was treated professionally. You drive in to the service and immediately an attendant greets you. I was invited to make myself comfortable in the waiting area. Service staff mem You drive in to the service and immediately an attendant greets you. I was invited to make myself comfortable in the waiting area. Service staff member came in and took all my information. There was plenty of room in the well appointed waiting area. A modern coffee machine was there with many flavors to choose from. Snacks were also available. My service man came when the car was finished and explained what had been done. All in all a favorable experience. More
Excellent service with thorough information. I experienced a flat tire. Scott Monge was very thorough in helping me in selecting four new tires. I also was able to have the new tires mounted an I experienced a flat tire. Scott Monge was very thorough in helping me in selecting four new tires. I also was able to have the new tires mounted and drive away in the same day. More
Great Mike and the sales team made the buying experience pleasant with their attentive, professional manner. Great dealership and I would refer to anyone wi Mike and the sales team made the buying experience pleasant with their attentive, professional manner. Great dealership and I would refer to anyone wishing to purchase a Lexus to buy it from them. More
Excellent Service We like the idea of having an pre-set appointment for our normal service with a Service Manager. When we arrive, we are taken care of right away. We like the idea of having an pre-set appointment for our normal service with a Service Manager. When we arrive, we are taken care of right away. More
handled perfect' GOOD MANNERS,GOOD DRESS,NICE SPEAKING MEN, THE LOANER CAR WAS A LITTLE TO LARGE FOR ME, BUT NOTHING ELSE WAS AVAILABLE, SO i HAD TO TAKE IT AND DRIVE GOOD MANNERS,GOOD DRESS,NICE SPEAKING MEN, THE LOANER CAR WAS A LITTLE TO LARGE FOR ME, BUT NOTHING ELSE WAS AVAILABLE, SO i HAD TO TAKE IT AND DRIVE VERY CAREFULLY More
car buying experience Greg Holley was very friendly and professional during my car buying experience. His follow up during, and after the purchase are most appreciated. G Greg Holley was very friendly and professional during my car buying experience. His follow up during, and after the purchase are most appreciated. Great walk through of the car's technology before leaving the dealership. More
John's IS 259 It was an awesome car buying experience - Roger my sales perso was great - F&I guy was great - not too good on the instruction part:(. Asked for sun s It was an awesome car buying experience - Roger my sales perso was great - F&I guy was great - not too good on the instruction part:(. Asked for sun screen for front windshield / willing to pay - let's see if there is follow through More
Lexus Lease This is the 3 car I have leased from Matt Hasso and the 4th from the Mission Viejo location. I appreciate you go out of your way to get me a fair pri This is the 3 car I have leased from Matt Hasso and the 4th from the Mission Viejo location. I appreciate you go out of your way to get me a fair price More
Excellent service. Great sales representative. A very good experience. All persons we came in contact with were professional, courteous and easy to deal with. Price was already discounted from MS A very good experience. All persons we came in contact with were professional, courteous and easy to deal with. Price was already discounted from MSRP and that was very helpful. More
Total Dealership Experience Almost 3 years ago, we purchased a new RX 350. Mike Porter was our sales person. Truly a exceptional experience. Mike is the primary reason we returne Almost 3 years ago, we purchased a new RX 350. Mike Porter was our sales person. Truly a exceptional experience. Mike is the primary reason we returned to South County Lexus for our most recent purchase. This was the 7th Lexus we have purchased. The last two were the best sales experiences we have had. Kudos to Mike. As long as he's there, we'll be back to get our 8th. More