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South County Lexus
Mission Viejo, CA
1,780 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 16, 2016
Easy timely service. My first service for the RX 350. It was handled thoughtfully, timely and smoothly. Thank you Kevin you were very considerate. I definitely would re My first service for the RX 350. It was handled thoughtfully, timely and smoothly. Thank you Kevin you were very considerate. I definitely would request Kevin to handle my service the next time More
by Eileento
Employees Worked With
Kevin Smuckler
July 16, 2016
Excellent I had to stay home from work after minor health check I called to ask if I can bring my car for service They were able to accommodate me on the same I had to stay home from work after minor health check I called to ask if I can bring my car for service They were able to accommodate me on the same day and the time I chosed and arranged for loaner car The car was done on the exact time they promised me to be ready and was washed and clean More
by Hodhod5478
Employees Worked With
Vincent Cornelio
July 15, 2016
Courteous, friendly, efficient on every count Kevin was my service manager and was very good at his job. I got in, got my loaner car, was called back on time with the status of my car as promised Kevin was my service manager and was very good at his job. I got in, got my loaner car, was called back on time with the status of my car as promised and the service completed before it was promised. More
by aguysanders
Employees Worked With
Kevin Smuckler
July 14, 2016
professional and extremely helpful. My wife Bonnie already sent in her review or tried to. They asked her to join a "group" and continue with additional 5 steps to send in her review. My wife Bonnie already sent in her review or tried to. They asked her to join a "group" and continue with additional 5 steps to send in her review. More
by Keith Regan
Employees Worked With
Kevin
July 13, 2016
Always good service I have been bring my cars here for many years and can count on them for consistently good service and the highest integrity. It's easy doing business I have been bring my cars here for many years and can count on them for consistently good service and the highest integrity. It's easy doing business with them More
by Mark
Employees Worked With
Ronni
July 12, 2016
Great Service I have been extremely pleased with this dealership. Everyone is friendly & respectful. Communication is prompt and clear. I always know up front the s I have been extremely pleased with this dealership. Everyone is friendly & respectful. Communication is prompt and clear. I always know up front the services my car needs and how long it will take. Loaner cars are always available which is so much better than depending on a shuttle! More
by LexusKate
Employees Worked With
RGD
July 11, 2016
Great! All good, guys took great care of me. Service department is always great! $500 for pads for two wheels is a little much. Thanks again. All good, guys took great care of me. Service department is always great! $500 for pads for two wheels is a little much. Thanks again. More
by Rich U
Employees Worked With
Luis
July 11, 2016
Daven treated me with his usual awesome-ness!! South County Lexus is a pleasure to work with. First Class service every time and my morning cappuccino is always waiting. From the friendly guy who South County Lexus is a pleasure to work with. First Class service every time and my morning cappuccino is always waiting. From the friendly guy who meets me at the curb, to Daven my service rep, to the service guys who I don't usually see but they make my car feel like brand new (and clean) again. Great service, beautiful waiting area, clean, and always fun to drive a new loaner car for the day. More
by tkmc
Employees Worked With
Daven
July 11, 2016
Great Buying Experience This was the third time buying from South County Lexus, Mission Viejo, CA. Would not have gone back had we a bad experience with the first two purchas This was the third time buying from South County Lexus, Mission Viejo, CA. Would not have gone back had we a bad experience with the first two purchases. From first contact on the phone to the actual roll-off with the present car the experience was smooth and professional. More
by LEXUS #3
Employees Worked With
Bradley Merda, Ryan in Finance and Amdeusz Stasiak
July 11, 2016
Excellent and prompt service, accomodating all my needs and I had to reschedule my service 4 time and they were able to accommodate me pleasantly. They provided me with the unusual times and a loaner vehicle I had to reschedule my service 4 time and they were able to accommodate me pleasantly. They provided me with the unusual times and a loaner vehicle. The gave me extra special attention. More
by kobysienna1
Employees Worked With
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