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South County Lexus
Mission Viejo, CA
1,780 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,780 reviews
June 18, 2016
exelent I needed to change my car's breaks, last time they told me it is a time,thay really care about customers safety, and cars good function. They very I needed to change my car's breaks, last time they told me it is a time,thay really care about customers safety, and cars good function. They very detail oriented and professional, very polite. More
by anna
Employees Worked With
Ronnie Crowe
June 18, 2016
Love the outstanding service Drew ALWAYS gives!!!!!!! I have been a Lexus customer for OVER 20 yrs! I EXPECT the best because that is what I have had and recognize that is possible. It ALL has to do with I have been a Lexus customer for OVER 20 yrs! I EXPECT the best because that is what I have had and recognize that is possible. It ALL has to do with the service advisor on where people truly buy their cars. Unless a model of a car truly changes its features that no longer interest a customer, does a customer move on. Since after one purchases their car those are the years ones experiences the quality of workmanship and and develops either a good or bad repor with the care of ones vehicle. SERVICE IS EVERYTHING!!!! More
by Lexilexus123
Employees Worked With
Drew Jacoson and his partner Parker
June 17, 2016
Lexus Service June 2016 Vince was attentive, thorough and communicative. I like everything about the Lexus service department. I am looking to buy my third Lexus. Great cus Vince was attentive, thorough and communicative. I like everything about the Lexus service department. I am looking to buy my third Lexus. Great customer service. Vince was great. More
by Password3
Employees Worked With
Vince
June 17, 2016
I felt very taken care of. Devin is always professional, curtious and makes me feel taken care of. All the employee's are extremely helpful. I've been able to take my car in a Devin is always professional, curtious and makes me feel taken care of. All the employee's are extremely helpful. I've been able to take my car in and pick it up when ever it's convenient. More
by Becky Kahn
Employees Worked With
Devan
June 16, 2016
Personalized Service They matched my insurance for service, were attentive and listened to my concerns. They were friendly and attentive. They provided me with a very nice They matched my insurance for service, were attentive and listened to my concerns. They were friendly and attentive. They provided me with a very nice loaner car & called to update me on the status of my car, as it was going to take longer than originally quoted. More
by Sarah15
Employees Worked With
Daven Anthony
June 15, 2016
10 K service Fast easy service. Prompt responses. Nice waiting area. Was kept up to date about status of service. Car was delivered clean and almost detailed. Ni Fast easy service. Prompt responses. Nice waiting area. Was kept up to date about status of service. Car was delivered clean and almost detailed. Nice! More
by Vince1
June 15, 2016
courteous,professional timely service i had an issue with a battery. it was taken care of quickly while i waited in a very nice, comfortable waiting room watching TV and visiting with othe i had an issue with a battery. it was taken care of quickly while i waited in a very nice, comfortable waiting room watching TV and visiting with other customers. i was very satisfied. thank you More
by msditolla
Employees Worked With
Davon Anthony/Luis
June 13, 2016
Amazing service Service consultant Eric Parker went above and beyond with my last service appointment. He literally made my day. I've never had this good of service b Service consultant Eric Parker went above and beyond with my last service appointment. He literally made my day. I've never had this good of service before. More
by laromo1
Employees Worked With
Eric Parker
June 12, 2016
Second Required 10K service Very friendly and attentive. Good customer service. Scott took the time to review what they did, what benefits of the car I didn't know and any ques Very friendly and attentive. Good customer service. Scott took the time to review what they did, what benefits of the car I didn't know and any questions I had. More
by 2019rodney
Employees Worked With
Scott Mango
June 12, 2016
Service Consultant Kevin Smuckler is a superior Service Consultant. In every service business, it is all about the people. My most recent experience at South County Lex Kevin Smuckler is a superior Service Consultant. In every service business, it is all about the people. My most recent experience at South County Lexus was flawless! Great job! More
by HemetFlyBoy
Employees Worked With
Kevin Smuckler
