South County Lexus

Efficient and friendly. This dealership greets you cheerfully and is attentive to your needs. The waiting area is great for 2-3 hours. Waiting area includes wireless internet This dealership greets you cheerfully and is attentive to your needs. The waiting area is great for 2-3 hours. Waiting area includes wireless internet, coffee, snacks, tables to sit at or couch area with TV. Bathrooms clean. Everyone is friendly. I find I can get a lot of work done there while my Lexus is getting serviced. More

service I got in and out of your shop in under 2 hours. All of my concerns were fixed at no cost to me. All of your service people were helpful and polite. I got in and out of your shop in under 2 hours. All of my concerns were fixed at no cost to me. All of your service people were helpful and polite. It was a pleasant experience. More

A very positive experience in service All around first class service. The total transaction was positive and efficient. The checkin and exit were professional and expedient. The waiting All around first class service. The total transaction was positive and efficient. The checkin and exit were professional and expedient. The waiting accommodations were comfortable. More

Great Service My car wouldn't start which is normally the battery. I contacted the dealership and they made an appointment for when I could arrive. Jump started t My car wouldn't start which is normally the battery. I contacted the dealership and they made an appointment for when I could arrive. Jump started the car and drove it over. They immediately performed a preliminary diagnosis which indicated a bad battery but to be sure they wanted a technician to do a thorough test of the battery and charging system. It was the battery and they installed a new one and I was out in just over an hour. No fuss or muss. Great service. More

My Maintenance Service I had a standing appointment to have my 6 month service performed on my Lexus GS450h and arrived a few minutes early and told the Service wWriter I wo I had a standing appointment to have my 6 month service performed on my Lexus GS450h and arrived a few minutes early and told the Service wWriter I would wait for the time it took to complete. The austere waiting area is unlike a lot of other high end car dealers but the beverage machines were excellent as a source of refreshment. I spoke with a dew of customerts waiting as I was and the time it took to perform the service went by quickly. My car was parked for ready acces and ity was a courtesy service/no charge which was very nice. I noted a post-it note on the steering wheel that stated do not move seat. it was a reminder to service personnel not to readjust the controls from what was set to my liking. I thought that is a great thing someone did and ity iot the little things that make South Coast Lexus a great Dealership More

Love my brand new Lexus RX 350 Thanks Tim Tran for the quick and fast service. Was in and out of this place in only couple hours. Very professional and friendly. I would highly reco Thanks Tim Tran for the quick and fast service. Was in and out of this place in only couple hours. Very professional and friendly. I would highly recommended the South County Lexus to everyone. Love my brand new Lexus RX 350 plus all the extra gifts from Tim :) Will definitely be back! More

Timing belt replacement and oil change Great service from RG Dimopoulos service rep. My wife and I both have Lexus vehicles and we always ask for RGD. Great communication explained everyth Great service from RG Dimopoulos service rep. My wife and I both have Lexus vehicles and we always ask for RGD. Great communication explained everything clearly and service was completed earlier than promised. A++++ experience. More

10,000 mile service Excellent handling of my appointment and car was available when promised. Friendly and accommodating service representative. No issues or unexpected Excellent handling of my appointment and car was available when promised. Friendly and accommodating service representative. No issues or unexpected charges. Loaner car was a big plus when having service performed. More

GREAT customer care! As ALWAYS, Ronnie Crowe was awesome and accommodating!!! He even fixed my Center console without me requesting it!!!! And due to my concerns over al As ALWAYS, Ronnie Crowe was awesome and accommodating!!! He even fixed my Center console without me requesting it!!!! And due to my concerns over all systems running well (I spend MANY hours in commuter traffic), he keeps me informed of necessary repairs and/or future service needs. Thank you! More

Satisfied customer Even though I only went in for my 5,000 mile maintenance. I was treated as a VIP. I didn't have to wait nor did I have to deal with a lot of paper w Even though I only went in for my 5,000 mile maintenance. I was treated as a VIP. I didn't have to wait nor did I have to deal with a lot of paper work. They even gave me a loaner so, I didn't have to wait there with the baby. The Mission Viejo staff are all very professional and eager to please. Thank You Lexus. More