
South County Lexus
Mission Viejo, CA
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Excellent service Service was excellent from the minute I sent an email after reviewing cars online. Staff was welcoming when I visited the dealership, greeted me warm Service was excellent from the minute I sent an email after reviewing cars online. Staff was welcoming when I visited the dealership, greeted me warmly. I felt comfortable during my visit. JR is personable, knowlegeable and professional and kind. He even took the time to get me some food while I waited for paperwork. More
Roger was great! I came from out of town because I wanted a specific combination of color & features in a pre-owned CT200h. I called ahead and Roger researched the veh I came from out of town because I wanted a specific combination of color & features in a pre-owned CT200h. I called ahead and Roger researched the vehicles I was interested in and helped answer my initial questions. Once I arrived, he was very helpful throughout the process and was a pleasure to talk with. He made the process easy and friendly, even gave me a tour of the dealership and made me feel like I was now a member of the Lexus "club" of owners. I also liked the dealership's "No Haggle" pricing - made it much less stressful and less time consuming. The other staff I met were also great, from the finance person to the delivery specialist. In fact, Roger even picked me up from the train station when I returned the next day, because I'd had to leave my old car there when I drove home in the new one. Excellent service and would recommend Roger and South County Lexus to any prospective buyer! More
Best experience! Thank you to Mo and Gina - they made the entire experience perfect and easy. They had me in n out in 45 minutes! And, Anita did a great job with gett Thank you to Mo and Gina - they made the entire experience perfect and easy. They had me in n out in 45 minutes! And, Anita did a great job with getting me through the finance papers quickly - who would have known that signing lease papers could be such fun. You guys had a great crew working for you and I would recommend your dealership to anyone looking for a lexus. More
Great Customer Service! RGD is a top notch advisor whom I enjoy working with overtime I need service. I highly recommend South County Lexus for all service needs. RGD is a top notch advisor whom I enjoy working with overtime I need service. I highly recommend South County Lexus for all service needs. More
Fully satisfied with service at Mussion Viejo First of all, all employees were so kind and trying to help what I need. Mr. Evan Fryan was so kind and took cate of me like family until I left there First of all, all employees were so kind and trying to help what I need. Mr. Evan Fryan was so kind and took cate of me like family until I left there. I trust all maintenance what you are doing With my car, I couldn't see them working inside the workplace though. Thank you everyone and wish all of you Marry Christmas! Warm regards, Yong P.S.: I marked 4 stars for quality of work because I could nor see thw workplace insise. More
Ronnie Was wonderful. I needed a new headlight and he was so accomadating and professional. It was a very busy day and he was so polite and helpful. Rare t Was wonderful. I needed a new headlight and he was so accomadating and professional. It was a very busy day and he was so polite and helpful. Rare to find such personal service on a day like that. I usually go to Newport Lexus but after meeting Ronnie I just may switch to MV. YOU ARE LUCKY TO HAVE HIM. More
Always have great time at S c lexus This is my 3 Ed time purchasing my me card. It is best dealer and best service. Especially my sales associate Ted Bokhari he always help me and he i This is my 3 Ed time purchasing my me card. It is best dealer and best service. Especially my sales associate Ted Bokhari he always help me and he is the Best!!! More
Exellent Customer service , Thank you so much for treating me so well! We will use your dealership for all of our families needs. I recomended to every one. Merry Christmas. , Thank you so much for treating me so well! We will use your dealership for all of our families needs. I recomended to every one. Merry Christmas. Ask for Mr/ Davin More
Satisfied Customer Service on my vehicle was completed on a timely manner and at the price quoted. Daven Alexander is very personable and easy to deal with. Thanks Service on my vehicle was completed on a timely manner and at the price quoted. Daven Alexander is very personable and easy to deal with. Thanks More
High above any other dealership I've been to First of all, I got a really good deal on the car I wanted. After finishing with finance, I was about to drive off the lot and noticed some scratches First of all, I got a really good deal on the car I wanted. After finishing with finance, I was about to drive off the lot and noticed some scratches. They agreed to take care of everything. I'm not very trusting because of my past experiences with other dealerships but it seams Lexus has come through. My car is there right now getting the scratches removed. I have a brand new loaner car. Very nice. More