
South County Lexus
Mission Viejo, CA
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service I live in Rancho Bernardo area but I go to this shop because of the quality of workmanship they provided, and the military discount. Most of the Lexus I live in Rancho Bernardo area but I go to this shop because of the quality of workmanship they provided, and the military discount. Most of the Lexus Dealer here in San Diego area they don't care about the military. More
outstanding customer service Thank you so much for treating my son and I so well! We will use your dealership for all of our families needs. Happy Holidays. Thank you so much for treating my son and I so well! We will use your dealership for all of our families needs. Happy Holidays. More
Listened to Needs Matt did a good job of listening to what I needed to make the transaction happen. Explained the vehicle and Lexus advantages thoroughly, and was accom Matt did a good job of listening to what I needed to make the transaction happen. Explained the vehicle and Lexus advantages thoroughly, and was accommodating on the pricing to make the deal happen. More
Great customer service Always a pleasure getting my car serviced at South County Lexus of Mission Viejo. Drew and all the employees at SCL provide excellent customer servic Always a pleasure getting my car serviced at South County Lexus of Mission Viejo. Drew and all the employees at SCL provide excellent customer service. I have been bringing my IS350 to SCL since 2007 and due to the excellent service my car looks and drives like brand new. Would not think of going anywhere else. More
Satisfied I was received well and Mr. Dimopoulos handled my service issue rapidly, which I appreciated. I would indeed recommend Mr. Dimopoulos to handle any s I was received well and Mr. Dimopoulos handled my service issue rapidly, which I appreciated. I would indeed recommend Mr. Dimopoulos to handle any service issues of my Lexus. More
Scheduled Maintenance Fantastic customer service!! From the time I arrived to the time my car was delivered back to me I received outstanding customer service!! Thank you! Fantastic customer service!! From the time I arrived to the time my car was delivered back to me I received outstanding customer service!! Thank you! More
Excellent and personable service! RGD was very helpful and knowledgeable in providing service. It is always a pleasure and a comfort knowing that I will be taken care of quickly and p RGD was very helpful and knowledgeable in providing service. It is always a pleasure and a comfort knowing that I will be taken care of quickly and professionally. More
reprogram my car for new car keys The two hour wait went by fast because of the great coffee and comfy lounge area. Service Rep. David Garza was very nice and sympathetic to my problem The two hour wait went by fast because of the great coffee and comfy lounge area. Service Rep. David Garza was very nice and sympathetic to my problem and had a little extra work done at no charge. But to have two sets of new keys made was ridiculous high and I don't blame OC Lexus dealership for that, I blame Lexus company itself. My purse had been stolen along with my car keys and to pay such a large amount of $970.00, I felt violated again. I have noticed that Lexus has gone down a little on tires and oil changes but they still need to improve in order to compete with family owned car service companies. I would have gone somewhere else but Lexus was the only place I could have keys made. I have always had good experiences with your Service Representatives but its not their fault, they don't set the prices. More
Exceptional service Eric Parker and his team went above and beyond to provide me with exceptional customer service. Thank you for taking such great care of me South Cou Eric Parker and his team went above and beyond to provide me with exceptional customer service. Thank you for taking such great care of me South County Lexus!!! More
Safety recall Quick in and out repair. Gil was very knowledgeable and didn't waste my time. The service staff was also on the ball. Would come again In the futu Quick in and out repair. Gil was very knowledgeable and didn't waste my time. The service staff was also on the ball. Would come again In the future. More