
South County Lexus
Mission Viejo, CA
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Second successful experience with purchasing a vehicle from this dealership. The service from front to back is top notch. Highly recommend this dealership. Looking forward to the next purchase. from this dealership. The service from front to back is top notch. Highly recommend this dealership. Looking forward to the next purchase. More
great experience everything went well did not need to spend a lot of time explaining what we wanted and no one tried to talk us into unneeded items for the car everything went well did not need to spend a lot of time explaining what we wanted and no one tried to talk us into unneeded items for the car More
I haven't had the opportunity to meet Katrina in person but we've had several conversations she's very sweet professional and knows her a product but we've had several conversations she's very sweet professional and knows her a product More
I recently purchased a new vehicle from South County Lexus. Jeffrey Rawitch, also known as JR, came out to greet me within minutes of my initial arrival. I was pretty impressed with high level of custom Lexus. Jeffrey Rawitch, also known as JR, came out to greet me within minutes of my initial arrival. I was pretty impressed with high level of customer service I experienced as well as the hassle-free purchasing process. JR really made the experience as pleasant as possible and for this I felt it necessary to write a quick review. More
Best Experience! I dealt directly with Matthew and I have to say that this was my best experience in looking to buy a vehicle. Matthew was upfront and answered all my I dealt directly with Matthew and I have to say that this was my best experience in looking to buy a vehicle. Matthew was upfront and answered all my questions directly. He didn't pressure me and didn't try to do a bait-and-switch as is typical with other dealerships when they don't have the exact vehicle that you want. He was very thorough and I didn't have to email him more than once on any given question - he always responded on point. I typically do not go out of my way to write a review like this but Matthew's customer service warranted a shout out! Would definitely go to him when I am buying a car in the future. More
I was looking for specific features in a vehicle and this dealership had it. After putting the request in online, J.R. called me right away. He was very sweet and patient with me, answered all my questions dealership had it. After putting the request in online, J.R. called me right away. He was very sweet and patient with me, answered all my questions. We were able to start the application process over the phone. I drove down there and test drove that bad boy. The entire staff was very nice and helpful. I unfortunately forgot the gentlemans name in financing but he had everything together and ready to sign. Super funny guy! The process was super quick, I think I was in and out within an hour. I would love to do business with J.R. and the entire south county Lexus staff in the future! More
Excellent Service- Huge Thanks to JR!! J.R. Rawitch did an amazing job helping me get my dream car. After completing my finance paperwork we came out to see JR, but he was nowhere to be fou J.R. Rawitch did an amazing job helping me get my dream car. After completing my finance paperwork we came out to see JR, but he was nowhere to be found. Turns out he was out in the street helping the guy unload my new LC 500 making sure nothing happened to my baby while they unloaded her. He also took a picture of it on the trailer before they unloaded it and sent it to me, that was very impressive. I will be a future Lexus buyer and hope JR continues to work here when I do buy again. If you read this JR, I just want to say Thanks again Bud!! More
This Lexus dealership has been very professional, courteous,helpful in my choice of the right vehicle for me. I would highly recommend Mr David Stea as a wonderful, very knowledgeable salesman . courteous,helpful in my choice of the right vehicle for me. I would highly recommend Mr David Stea as a wonderful, very knowledgeable salesman . More
This is how it's supposed to be!!! JR Rawitch was my sales associate. He conducted our time together with an ease and efficiency that made it like visiting an old friend. He delivered JR Rawitch was my sales associate. He conducted our time together with an ease and efficiency that made it like visiting an old friend. He delivered what I needed when I needed it with grace and charm resulting in the purchase of my new favorite car ever. Would I do it again? You bet, and I'll tell anyone car shopping of my experience at South County Lexus and JR. I'd be remiss were I not to mention Larry Chatterfield, Finance Manager, who made the financing procedure, which is most usually is like a visit to the dentist office, more like an enjoyable chat among friends. Well done guys and gals. Thank you very much. More
Exceptional Service- Thank you JR! In purchasing our first Lexus, South County Lexus and JR were exceptional in working with us in a relaxed and hassle free experience. We tasked JR In purchasing our first Lexus, South County Lexus and JR were exceptional in working with us in a relaxed and hassle free experience. We tasked JR with several visits in trying to make up our minds on which model since there were some many great options. He was more than happy to spend as much time as we needed to help us make the right decision. We're excited about our new car! Thanks JR! More