Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
South County Lexus
Mission Viejo, CA
1,785 Reviews
Welcome to South County Lexus, where luxury, integrity, and an exceptional customer experience define everything we do. Conveniently located in Mission Viejo, we proudly serve drivers throughout Orange County, including Irvine, Laguna Niguel, Laguna Beach, Dana Point, San Clemente, Lake Forest, and surrounding communities with an outstanding selection of new Lexus models, L/Certified by Lexus vehicles, and carefully inspected pre-owned vehicles. Every member of our team is dedicated to providing a personalized, pressure-free experience that reflects the renowned Lexus commitment to hospitality and excellence.
Our dedication to customer satisfaction has earned us some of the industry's highest honors, including being a 19-time Elite of Lexus Award recipient, a CarGurus Top-Rated Dealer, and a CARFAX Top-Rated Dealer. These recognitions reflect our unwavering commitment to delivering an ownership experience that exceeds expectations—from your first visit to every service appointment for years to come.
Whether you're shopping for the refined RX, versatile NX, luxurious GX, flagship LX, elegant ES, or Lexus' innovative electrified lineup, our knowledgeable team is here to help you compare models, value your trade, explore financing and lease options, and find the luxury vehicle that perfectly fits your lifestyle. We believe purchasing a Lexus should be as rewarding as driving one, and we're committed to making every step of the process enjoyable and transparent.
Our commitment continues long after you drive home. Our Lexus-certified technicians provide expert maintenance and repairs using genuine Lexus parts and advanced diagnostic technology to help keep your vehicle performing at its peak. Whether you're visiting for routine maintenance or more extensive service, you can expect the same attention to detail and exceptional care that have become synonymous with the South County Lexus name.
At South County Lexus, we believe luxury extends beyond the vehicle—it's about the relationships we build and the trust we earn with every customer. We invite you to discover why so many drivers throughout Orange County choose South County Lexus for all of their automotive needs and experience firsthand the award-winning service that has made us one of the nation's premier Lexus dealerships.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,785 reviews
November 13, 2019
Great car-buying experience Normally, I am not a fan of the car buying experience, but JR with South County Lexus was great. He was knowledgable, informative, patient and honest Normally, I am not a fan of the car buying experience, but JR with South County Lexus was great. He was knowledgable, informative, patient and honest and we did not feel pressured or rushed. We drove away with a new car feeling like we got a great deal. More
by Dhansen
Employees Worked With
Jeffrey Rawitch
November 12, 2019
Just what I Expected! This is my first Lexus purchase and my experience was everything I hoped it to be. Jason worked with us and he made the process so easy. I knew what I This is my first Lexus purchase and my experience was everything I hoped it to be. Jason worked with us and he made the process so easy. I knew what I wanted but once we started looking at the cars he was very patient in showing me all the different interiors, features, etc. Jason was very knowledgeable. He had everything completed when he handed me over to finance and that went just as smoothly. I look forward to being a customer for many years. More
by cmanzell
Employees Worked With
Jason Thomas
November 12, 2019
Leased Several Vehicles...always a good experience! Jason Thomas is the best. We have worked with him over the last several years. We have always been happy with our experience with every vehicle we h Jason Thomas is the best. We have worked with him over the last several years. We have always been happy with our experience with every vehicle we have leased. More
by Shelly Sharp
Employees Worked With
Jason Thomas, Patrick Victoria, Hans Ham
November 10, 2019
Excellent Service The reason I have just bought my eleventh car from Lexus is the salesmen Ted B. He is very helpful, not pushy, just very honest. He has helped on all The reason I have just bought my eleventh car from Lexus is the salesmen Ted B. He is very helpful, not pushy, just very honest. He has helped on all purchases. When asked, you must really like the brand, my answer, Have not bought a different brand since 1991, but the real reason is the sale rep Ted B. More
by Ed
Employees Worked With
Larry finance, Ted Bokhari, Patrick Victoria, Amadeusz Stasiak
November 04, 2019
Another EXCELLENT experience!! I just leased my 5th Lexus from South County Lexus. Why would I do that when there are so many other options? Well, this dealership is top notch! They I just leased my 5th Lexus from South County Lexus. Why would I do that when there are so many other options? Well, this dealership is top notch! They are welcoming, friendly, and helpful. The real reason I keep coming back, though, is because of Jeffrey Rawitch (J.R.). He is not just a car salesman -- he is a friend! He is honest, trusting, and always available when I have questions. He always makes sure I feel like i got what I wanted, at the best price. I truly appreciate that. I could not be in better hands than i am with J.R. and South County Lexus! They are the BEST 😊 More
by YayJR
Employees Worked With
Jeffrey Rawitch, Hans Ham
October 31, 2019
South County Lexus dedicated to high level of customer care Thank you! Our experience at South County Lexus was exactly what we expected after reading their reviews. But they FAR EXCEEDED that! They are truly Thank you! Our experience at South County Lexus was exactly what we expected after reading their reviews. But they FAR EXCEEDED that! They are truly an amazing team that is dedicated to providing high level customer service and dedicated to making car buying a positive and memorable experience. Absolutely the best! No need to shop anywhere else! Jason, Barrett and Hans you rock! More
by Turbo
Employees Worked With
Jason Thomas, Barrett Harlin, Hans Ham
October 30, 2019
Best Sales staff in Southern California!! I recently made a purchase of a 2017 Lexus ES 350 and it was probably the easiest and fastest experience I have ever had buying a car. I waited about I recently made a purchase of a 2017 Lexus ES 350 and it was probably the easiest and fastest experience I have ever had buying a car. I waited about 5 minutes for the receptionist to get me a salesman (Greg Holley) who was very nice and was very helpful in answering all my questions and making the purchase very fast. The car is cool and very nice. I would love to own a Lexus for the rest of my life. More
by Huynh Do
Employees Worked With
Greg Holley
October 30, 2019
South county Lexus is a great dealership to work with. This is my second car purchased there and i will be back. David was a pleasure to work with on my car purchase. I would recommend him to anyone look This is my second car purchased there and i will be back. David was a pleasure to work with on my car purchase. I would recommend him to anyone looking to purchase a vehicle from South County Lexus More
by Jaqmurphy
Employees Worked With
David Stea, Barrett Harlin, Patrick Victoria, Hans Ham
October 28, 2019
Exceeded Expectations in the purchase of my Lexus! Jason Thomas was a delight to work with. He was excellent at follow-up and facilitated the car buying process seamlessly. His level of service was s Jason Thomas was a delight to work with. He was excellent at follow-up and facilitated the car buying process seamlessly. His level of service was superior. I highly recommend Jason and South County Lexus. More
by Kristyp711
Employees Worked With
Jason Thomas
October 23, 2019
Best Dealership and Sales staff in Southern California The staff at South County Lexus that I have worked with has always been very Professional. I drove 250 miles to buy my first car. JR made sure t The staff at South County Lexus that I have worked with has always been very Professional. I drove 250 miles to buy my first car. JR made sure that I had a superior buying experience. When I call to order my next car JR is always able to find exactly what I want. He also has taken the time to deliver my cars to my residence. Looking forward to continuing the relationship that I have developed with South County Lexus and JR. More
by TSchoch
Employees Worked With
Jeffrey Rawitch
