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South County Lexus
Mission Viejo, CA
1,785 Reviews
Welcome to South County Lexus, where luxury, integrity, and an exceptional customer experience define everything we do. Conveniently located in Mission Viejo, we proudly serve drivers throughout Orange County, including Irvine, Laguna Niguel, Laguna Beach, Dana Point, San Clemente, Lake Forest, and surrounding communities with an outstanding selection of new Lexus models, L/Certified by Lexus vehicles, and carefully inspected pre-owned vehicles. Every member of our team is dedicated to providing a personalized, pressure-free experience that reflects the renowned Lexus commitment to hospitality and excellence.
Our dedication to customer satisfaction has earned us some of the industry's highest honors, including being a 19-time Elite of Lexus Award recipient, a CarGurus Top-Rated Dealer, and a CARFAX Top-Rated Dealer. These recognitions reflect our unwavering commitment to delivering an ownership experience that exceeds expectations—from your first visit to every service appointment for years to come.
Whether you're shopping for the refined RX, versatile NX, luxurious GX, flagship LX, elegant ES, or Lexus' innovative electrified lineup, our knowledgeable team is here to help you compare models, value your trade, explore financing and lease options, and find the luxury vehicle that perfectly fits your lifestyle. We believe purchasing a Lexus should be as rewarding as driving one, and we're committed to making every step of the process enjoyable and transparent.
Our commitment continues long after you drive home. Our Lexus-certified technicians provide expert maintenance and repairs using genuine Lexus parts and advanced diagnostic technology to help keep your vehicle performing at its peak. Whether you're visiting for routine maintenance or more extensive service, you can expect the same attention to detail and exceptional care that have become synonymous with the South County Lexus name.
At South County Lexus, we believe luxury extends beyond the vehicle—it's about the relationships we build and the trust we earn with every customer. We invite you to discover why so many drivers throughout Orange County choose South County Lexus for all of their automotive needs and experience firsthand the award-winning service that has made us one of the nation's premier Lexus dealerships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,785 reviews
June 28, 2019
Purchasing Experience It was a pleasant experience purchasing my Lexus RC from South County Lexus at Mission Viejo. My sales rep knew exactly what I wanted and he made it h It was a pleasant experience purchasing my Lexus RC from South County Lexus at Mission Viejo. My sales rep knew exactly what I wanted and he made it happen for me. He goes out of his way to satisfy the customer, which I believe is a great assert for this dealership. More
by Honda Accord
Employees Worked With
Ted Bokhari
June 25, 2019
Like No Other My experience at South County Lexus was definitely like no other. Jeffrey Rawitch (JR) was truly amazing to work with and the whole team was knowledge My experience at South County Lexus was definitely like no other. Jeffrey Rawitch (JR) was truly amazing to work with and the whole team was knowledgeable, considerate, and truly cared about thier customer's wants and needs. I actually ended up purchasing a vehicle that JR thought I would like, which I loved far beyond that for which I came into the dealership for. I have had many experiences with other "luxury" car dealerships and South County Lexus is far beyond others in the customer service department. It really made me love the car even more because of the amazing people who made it happen. JR and South County Lexus team is the epitome of what car buying should be! More
by Celina Price
Employees Worked With
Jeffrey Rawitch, Barrett Harlin, Amadeusz Stasiak, Hans Ham
June 21, 2019
Best car shopping experience Jeffrey Rawitch (JR) Gabe is an outstanding car shopping experience. It was stress free, and provided us all the necessary details for us to make an i Jeffrey Rawitch (JR) Gabe is an outstanding car shopping experience. It was stress free, and provided us all the necessary details for us to make an informed decision. Others in the dealership were extremely professional and pleasant. Overall we had a great experience and we will be happy to recommend our friends to JR and South County Lexus. More
by Nambi
Employees Worked With
Jeffrey Rawitch, Barrett Harlin, Hans Ham
June 20, 2019
Happy with my purchase Jeff was very helpful during the entire process and made the purchasing experience a lot easier than what we expected. He also did make sure that I re Jeff was very helpful during the entire process and made the purchasing experience a lot easier than what we expected. He also did make sure that I receive all the accessories that was in the car when it was brand new. More
by Ehsan
Employees Worked With
Jeffrey Rawitch, Barrett Harlin, Hans Ham
June 20, 2019
A wonderful hassle- free experience Jason Thomas made this car leasing experience easy and stress free. As a senior citizen, I appreciate the time and patience he took in explaining a Jason Thomas made this car leasing experience easy and stress free. As a senior citizen, I appreciate the time and patience he took in explaining and demonstrating all things Lexus. He was professional, extremely knowledgeable and courteous . Thanks to Gina and Jason- I wish all major purchases were so easy. More
by Judihw2
Employees Worked With
Gina Neumeyer, Jason Thomas
June 17, 2019
Love my new RX350! What can I say...JR is Amazing! This is my 2nd Lexus he has helped me with. JR is a person who cares about his customers! He found exactly what I was What can I say...JR is Amazing! This is my 2nd Lexus he has helped me with. JR is a person who cares about his customers! He found exactly what I was looking for and even stayed until 11pm to complete the deal. They have a Great Team from sale (JR), finance (Hans), management (Barrett), to service (Daven), everyone is very friendly & knowledgeable. I would definitely recommend South County Lexus to anyone who would like a smooth, car buying experience! 5-Stars...hands down best experience! I can honestly say...I'm a Lexus customer for LIFE! More
by Cindy W
Employees Worked With
Daven Anthony , Jeffrey Rawitch, Barrett Harlin, Hans Ham
June 15, 2019
LC500 seamless purchase When I spoke to Mike over the phone to inquire about a 2018 lexus, i felt at ease with him that I had to come in on my way to our Carson office to see When I spoke to Mike over the phone to inquire about a 2018 lexus, i felt at ease with him that I had to come in on my way to our Carson office to see the car and meet Mike. After that meeting I knew we will be back to make the purchase. Larry from finance is the samr thing. I felt at ease and confident that Mike and Larry are good people and will make our purchase seamless. Thank you for a great service and going above and beyond. Looking forward to working with you guys in the future. God bless More
by LC500
Employees Worked With
Finance Larry Chatterfiled, Mike Porter
June 11, 2019
Satisfied Customer The overall dealer/buying experience was quick and pleasurable. I would highly recommend to anyone looking to purchase a new vehicle that they visit S The overall dealer/buying experience was quick and pleasurable. I would highly recommend to anyone looking to purchase a new vehicle that they visit South County Lexus. The staff was very knowledgeable and friendly and made me feel very welcomed. More
by md1212
Employees Worked With
Matthew Molus, Ryan Hanson
June 10, 2019
Best car buying experience.....Highly recommended...:) Usually, we all dreaded the car buying process. Fortunate for me, i came to the right place at South County Lexus. It was by far the most pleasant/e Usually, we all dreaded the car buying process. Fortunate for me, i came to the right place at South County Lexus. It was by far the most pleasant/expeditious car buying experience that i had thru several decades of buying cars. The services that i got from the Internet Sales Mgr, Jason Thomas, Robert DeLeon were bar none....Jason had prepared all necessary paperworks for me prior to my arrival to simplify and expedite my car buying process. All i had to do was to submit an online credit application.. Also worth mentioning is Patrick who patiently the time out to teach me how to navigate the on-screen display. Also, the Finance Mgr, Larry, was very personable and detailed-oriented... What a great team they had at the South County Lexus... All of these employees deserve a Huge Pat on the Back!!.....i would definitely recommend this Lexus dealership to anyone who would like a smooth, non-stressed car buying experience......Thanks again to Jason, Rober, Larry, and Patrick...:)... pls keep up the great work!!..:) More
by Nicoleduong
Employees Worked With
Larry from Finance and Patrick (that i don’t know the last name...:), Jason Thomas, Robert De Leon
June 08, 2019
Smooth & easy I really wasn't going to purchase but just investigate the vehicles. Loved the car, they worked with me, and suddenly everything fit. I recommend th I really wasn't going to purchase but just investigate the vehicles. Loved the car, they worked with me, and suddenly everything fit. I recommend the dealership mainly due to their friendly and professional service. More
by Danny
Employees Worked With
Jeffrey Rawitch, Ryan Hanson
