Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
South County Lexus
Mission Viejo, CA
1,785 Reviews
Welcome to South County Lexus, where luxury, integrity, and an exceptional customer experience define everything we do. Conveniently located in Mission Viejo, we proudly serve drivers throughout Orange County, including Irvine, Laguna Niguel, Laguna Beach, Dana Point, San Clemente, Lake Forest, and surrounding communities with an outstanding selection of new Lexus models, L/Certified by Lexus vehicles, and carefully inspected pre-owned vehicles. Every member of our team is dedicated to providing a personalized, pressure-free experience that reflects the renowned Lexus commitment to hospitality and excellence.
Our dedication to customer satisfaction has earned us some of the industry's highest honors, including being a 19-time Elite of Lexus Award recipient, a CarGurus Top-Rated Dealer, and a CARFAX Top-Rated Dealer. These recognitions reflect our unwavering commitment to delivering an ownership experience that exceeds expectations—from your first visit to every service appointment for years to come.
Whether you're shopping for the refined RX, versatile NX, luxurious GX, flagship LX, elegant ES, or Lexus' innovative electrified lineup, our knowledgeable team is here to help you compare models, value your trade, explore financing and lease options, and find the luxury vehicle that perfectly fits your lifestyle. We believe purchasing a Lexus should be as rewarding as driving one, and we're committed to making every step of the process enjoyable and transparent.
Our commitment continues long after you drive home. Our Lexus-certified technicians provide expert maintenance and repairs using genuine Lexus parts and advanced diagnostic technology to help keep your vehicle performing at its peak. Whether you're visiting for routine maintenance or more extensive service, you can expect the same attention to detail and exceptional care that have become synonymous with the South County Lexus name.
At South County Lexus, we believe luxury extends beyond the vehicle—it's about the relationships we build and the trust we earn with every customer. We invite you to discover why so many drivers throughout Orange County choose South County Lexus for all of their automotive needs and experience firsthand the award-winning service that has made us one of the nation's premier Lexus dealerships.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,785 reviews
June 06, 2019
Nice work! Took my SC430 in for a detail inside and out. You could literally eat off the engine! I wasn't happy with the chrome work that was done and I told R Took my SC430 in for a detail inside and out. You could literally eat off the engine! I wasn't happy with the chrome work that was done and I told Ronnie about it. He took care of it right away and I am very happy with it. More
by annie's lex
Employees Worked With
Ronnie Crowe
June 02, 2019
Great team Due to my work schedule I had to push my meeting later and later into the day. Yet with all these changes, the dealership simply flexed and made sure Due to my work schedule I had to push my meeting later and later into the day. Yet with all these changes, the dealership simply flexed and made sure to accommodate my dynamic schedule; Steven was assigned to my wife and I and ensured we had all the information we needed to make a solid buying decision. From Steven to Hans in Finance, the team was stellar and made sure we were taken care of both physically (water and much needed coffee) and sound financial options for purchasing. In short, the team was patient, understanding and loaded with wise council. My hats off to a solid team, focused on a single mission of meeting and exceeding a customer's needs. More
by ken.takahashi
Employees Worked With
Steven Suh, Hans Ham, Robert De Leon
May 31, 2019
Car buying made simple We saw a pre-owned car online. Received prompt response to inquiry from Matthew Ancrum and scheduled a test drive. The car was immaculate and drove g We saw a pre-owned car online. Received prompt response to inquiry from Matthew Ancrum and scheduled a test drive. The car was immaculate and drove great. Matthew made sure to help in any way possible and followed up when we had questions. We continued our search just to see what else was out there, and to be honest there wasn't anything comparable. We liked the car so much and the team at South County Lexus were very helpful. We met with Jason Thomas and purchased it the following week. Jason was very helpful and friendly during the entire transaction, answering all our questions. Thank you Matthew and Jason for making this so easy! More
by Garvcar
Employees Worked With
Finance. , Jason Thomas, Matthew Ancrum
May 30, 2019
Lexus RX350 Great customer experience, very knowledgeable and experienced team. Very helpful with choosing the right vehicle with the right features for us with n Great customer experience, very knowledgeable and experienced team. Very helpful with choosing the right vehicle with the right features for us with no pressure sales. Highly recommend. More
by Rob
Employees Worked With
Mike Porter, Hans Ham
May 30, 2019
Great job Matt Matt sold my father a Lexus a few years ago and he still talks about what a good experience he had. So when I moved back to southern California, I ob Matt sold my father a Lexus a few years ago and he still talks about what a good experience he had. So when I moved back to southern California, I obtained his contact information and dealt directly with him. Matt is a true professional, he doesn't make you feel rushed or uncomfortable. Furthermore, he is very knowledgeable about the vehicle. Amadeusz was excellent as well, he showed me all the features and how they work. Not only is he very patient, it is evident that he knows all the facts and that his training was very thorough. He gave me his card and mentioned if there's anything else I need after I leave to call him, it's easier than the manual. I thought that was a really nice touch. Great job South County Lexus More
by Adam24
Employees Worked With
Matt Hasso, Amadeusz Stasiak
May 29, 2019
Jason Thomas is an excellent person to work with. He made the process so easy and is such a nice, honest guy. I would never think twice about using him again and is an excellent person to work with. He made the process so easy and is such a nice, honest guy. I would never think twice about using him again and I know he will give me the best possible deal. Having dealt with a number of car sales people over the years, he is by far the best!! More
by Lexus owner 90210
Employees Worked With
Jason Thomas
May 25, 2019
The best Lexus services in Orange county The best Lexus services department in Orange county, specially Isaac Lam the client care representative very friendly, helpful and also I would like t The best Lexus services department in Orange county, specially Isaac Lam the client care representative very friendly, helpful and also I would like to thank B. Harlin and A. Jacobson to make it happen. For me is worthy to drive over 30 miles to get the service from south county Lexus. More
by Anthony
Employees Worked With
Drew Jacobson and Isaac Lam, Barrett Harlin
May 25, 2019
Truly Exceptional Entire buying process was easy and simple, professional employees is a key to success of businesses, keep up doing great job Lexus South County. SN Entire buying process was easy and simple, professional employees is a key to success of businesses, keep up doing great job Lexus South County. SN More
by Shahram
Employees Worked With
Ted Bokhari, Ryan Hanson
May 25, 2019
Thank you Jason Thomas We were so fortunate to have Jason Thomas taking care of us. He was easy to talk to, did not rush us, and very knowledgeable, he knew his stuff. We We were so fortunate to have Jason Thomas taking care of us. He was easy to talk to, did not rush us, and very knowledgeable, he knew his stuff. We felt comfortable in a situation which is not always easy. He answered all of our questions patiently. He went beyond what was required to make us happy. More
by elaineluvlexus
Employees Worked With
Houston Lustig, Amadeusz Stasiak, Hans Ham
May 23, 2019
Returning Customer Excellent customer service!! Jason Thomas is excellent to work with, very polite and professional at his job. He's the reason I came back to get my s Excellent customer service!! Jason Thomas is excellent to work with, very polite and professional at his job. He's the reason I came back to get my second vehicle from South County Lexus. More
by Returning Customer
Employees Worked With
Jason Thomas
