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South County Lexus

Mission Viejo, CA

4.2
1,780 Reviews

28242 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 1,780 reviews

March 26, 2019

Great experience The sales agent, and the sales manager Mr. Barrett Harlin are great people to work with, and achieve a good deal. The technologists are most helpful. More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brigina Brock, Barrett Harlin, Amadeusz Stasiak
March 25, 2019

Great customer service!!! We were very satisfied with our purchase. No pushy salesperson and no hassle purchase. Everyone was do friendly and we loved working with Matthew Molu More

by MsBurnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Molus, Bob Gray
March 25, 2019

Awesome experience It was a painless, quick deal with South County. Stephen was accommodating, friendly and informative. He was considerate of my needs and was with me e More

by Angiedawn47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Noh, Steven Suh, Amadeusz Stasiak, Bob Gray
March 24, 2019

new car Jason did a wonderful job finding a car for us and then putting together an appropriate lease term. Thank you for everything. Dean and Pam More

by Dean567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Neumeyer, Jason Thomas, Ryan Hanson
March 24, 2019

Magnificent customer service Nathan Sim was the client care rep that helped me out when I had my car serviced. He was very welcoming and, knows his job very well. Highly recommend More

by MaDoug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Sim
March 23, 2019

Best Experience The title says it all. Buying a new car can be stressful but Steven made it stress free. He put the cards over the table and gave us options. No be More

by Gloria C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh, Ryan Hanson
Mar 23, 2019 -

South County Lexus responded

Hello Gloria, I really appreciate your review, it gives me great satisfaction when a guest of mine appreciates the way I assist him. Ryan hit a home run getting you the best rate available. I do rely on referrals and greatly appreciate the trust you have in me in referring your sister. As always, the South County Lexus team and I are here to assist you if you have any questions or needs in the future. Regards, Steven Suh

March 22, 2019

My Service explanation was excellent. This service explanation was in complete detail asking if I had any other questions and done in such a manner that told me this is the place I want to More

by Jet Stream 3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McCann, Service Advisor
March 22, 2019

Great Mike Porter is not only professional he is also welcoming, We are a first time Lexus buyers. With out the knowledge of knowing we were going to purcha More

by Akloya12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Porter, Mike Porter
March 22, 2019

Most honest sales man! Steven by far has been the best sales rep I’ve worked with! He was very helpful and knowledable and gave me all the options I needed to work towards m More

by EvelynnJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry, Steven Suh
Mar 22, 2019 -

South County Lexus responded

Hello Evelynn, It was a pleasure meeting you and guiding you through the process of selecting which direction to go with your next Lexus. I also wanted to thank you for taking the time to leave such a wonderful review for me. I am here for you if you have any questions or need further assistance. Best Regards, Steven Suh

March 21, 2019

Excellent customer care representative I received excellent customer care service from Isaac Lam, he was very professional and took the time to explain the service options and respect for t More

by SA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Lam / service department
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