South County Lexus

Mr. Leeson has a rare amount of information on the cars he sells. He was a pleasure to work with and answered all our questions has a rare amount of information on the cars he sells. He was a pleasure to work with and answered all our questions More

Only car I looked at! I went to the dealership to look at a pre-owned car that hadn't actually shown up yet (a new trade in) and since it wasn't coming for another day or s I went to the dealership to look at a pre-owned car that hadn't actually shown up yet (a new trade in) and since it wasn't coming for another day or so, I decided to look around. Matt showed me 2 other vehicles that fit my parameters but one was too long for my garage. I drove the other and in less than an hour I made the decision to purchase that car. Matt made it so easy by providing tons of details on the model and answering all questions I had. I would definitely recommend Matt, Barrett, Brigina and Amadeusz. There may be others too, but these are the only ones I had the pleasure of working with. In less than 3 hours we were out the door with a new vehicle! Hassle free and a very comfortable car-buying experience overall. Thank you to all! More

We wanted a very specific ES350 Ultra--and J.R. delivered!!! Since 2013, my wife and I have had "his and hers" ES350's from South County Lexus, and this is saying a lot since your competitor in Carlsbad is just Since 2013, my wife and I have had "his and hers" ES350's from South County Lexus, and this is saying a lot since your competitor in Carlsbad is just 8 minutes from our house. The entire staff is great, but what is really outstanding is your salesperson, J.R. (Jeffrey) Rawitch. Your dealership owes him our loyalty. Last month, we came in for service on my 2014 ES350. While we were waiting, J.R. walked by and we exchanged greetings. "Have you seen the new ES350? It is a generational change." We went for a test drive while we were waiting for my car to be ready. Never once did J.R. even hint that we should upgrade our car because he knew I was so happy with my 2014. But then my wife and I got to thinking about it and decided I should get a new 2019 ES350 Ultra, with a very specific color (Caviar) and interior (Flaxen). Although your dealership did not have it, J.R. located one at another dealership and now I am driving it. What a fantastic car! We cannot thank J.R. enough for his incredible knowledge, and even more importantly, his friendship over the years. Cheers. More

We had an absolutely outstanding experience. Jeffrey Rawitch spent four hours making us totally comfortable with our decision, answering questions and explaining all the car features. Jeffrey Jeffrey Rawitch spent four hours making us totally comfortable with our decision, answering questions and explaining all the car features. Jeffrey and South Coast Lexus get a 10 out of 10! More

Great Service all around I bought my CT lease out and leased a new NX 300. Everyone at the dealership is very friendly and knowable. They made the process as fast as possible I bought my CT lease out and leased a new NX 300. Everyone at the dealership is very friendly and knowable. They made the process as fast as possible given the 2 car purchase/lease. I would recommend everyone purchase or lease from this dealership. Mike is the best. Thanks again. More

CT Service Review Overall fast and exceptional service Enjoyed the in-depth explanation of the services and options for improving the function of the car. I highly re Overall fast and exceptional service Enjoyed the in-depth explanation of the services and options for improving the function of the car. I highly recommend South County Lexus. More

Thank You South County Mission Viejo Lexus!! Thank You to Gavin in the Service Department for all your expertise and returned phone calls regarding our 2010 RX 350. Thanks to Gus in Guest Servic Thank You to Gavin in the Service Department for all your expertise and returned phone calls regarding our 2010 RX 350. Thanks to Gus in Guest Services for your friendly greetings, awesome personality and introducing us to Twee Hayes. And Thank You to Twee Hayes for our new 2018 RX 350. Our overall experience with South County Lexus this past week was unbelievably refreshing & superb as a result of working with Gavin, Gus and Twee. Firstly with Gavin in service - he called to report the assessment & cost of fixing our 2010 RX 350 and thereafter returned our subsequent phone calls within minutes and he was respectful, caring and informative. Secondly, Gus kindly assisted us to pick up our car from service - with a big friendly smile on his face. Gus also helped us to connect with Twee Hayes. It is an understatement to say that Twee is good at her job. Twee was forthright, relatable, informative and factual. She found us the car we wanted - a 2018 RX 350 in the color we wanted and in our price range. Subsequently, she patiently and efficiently walked us through the process of negotiation, financing then the purchase for our 2nd Lexus RX 350. Twee made the car buying experience actually enjoyable. She went above & beyond to just simply sell an old couple a car - she took time to talk to us and no at us. We are very appreciative of the professionalism and yet personalized service and asssitance conducted by Gavin, Gus and Twee. We had such an awesome experience that our son went to South County Lexus the next day and he also bought a 2018 Lexus RX 350 Hybrid - of course with Twee Hayes. I understand now why Souh County Mission Viejo Lexus IS #1 in customer service - it’s not just a slogan - it is a fact!! Many thanks to Gavin, Gus and Twee for the best car buying experience in our lifetime. Keep up the great great work & we look forward to working with you all again in the future. More

The most pleasant car buying experience of my life! I was honestly very nervous to make my final decision and lease a new car. SC Lexus made it a very pleasant experience. The whole team from service, s I was honestly very nervous to make my final decision and lease a new car. SC Lexus made it a very pleasant experience. The whole team from service, sales, finance and tech were awesome! I love my 2019 NX Fsport! I would recommend this dealership to anyone! More

I got my Dream car at South County Lexus So happy we drove the extra miles to find this Lexus dealership. Mike Porter was so friendly and patient with me. On our test drive Mike gave us all t So happy we drove the extra miles to find this Lexus dealership. Mike Porter was so friendly and patient with me. On our test drive Mike gave us all the info on this RX350. He is very pleasant to work with! Thanks again for staying late and waiting for me to make up my mind. I finally have moved up to the Big time. What a dream to drive. More