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South County Lexus

Mission Viejo, CA

4.3
1,779 Reviews

28242 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 1,779 reviews

October 13, 2018

Outstanding service!!! RGD in the service department gets a 10+!!! The greeters at the podium when you drive in are wonderful & welcoming. They are also very careful about More

by Maureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RGD in service. Also the employees who direct customers when they arrive & depart!
Oct 15, 2018 -

South County Lexus responded

Hi Maureen! Thank you for sharing your positive experience with RGD and our team on the service drive. We value your feedback and will be sure to share this with them. Have an amazing day! Sincerely, South County Lexus

October 12, 2018

Excellent service Excellent customer service along with friendly, knowledgeable people. Service goes above and beyond to make the experience as pleasant as possible. I More

by Camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Frykman
Oct 12, 2018 -

South County Lexus responded

Hi Camry, Thank you for your 5 star review! We will be sure to share this with Evan and his team. We look forward to seeing you again. Have a wonderful day! Sincerely, South County Lexus

October 11, 2018

Amazing Experience with GREAT Customer Service!!! Jason Thomas has made my car purchasing experience amazing, without any pressure at all. Many thanks to the team (Jason, Houston, Brigina) as everyone More

by Dung Vu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Houston Lustig, Brigina Brock, Jason Thomas
Oct 11, 2018 -

South County Lexus responded

Hi Dung! Thank you for taking the time to share your great experience with Jason, Brigina, and Houston. They are great assets to us here and we're so pleased to see they provided you with the 5-star service you deserve. We'll be sure to share this with our team and we hope that we can continue to work together for years to come! Have an amazing day! Sincerely, South County Lexus

October 10, 2018

Fast and professional This was the first dealership I walked into where I was immediately helped by a team of professionals. Mike Porter provided me with excellent customer More

by craigcordero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Porter, Barrett Harlin, Ryan Hanson, Hans Ham
Oct 10, 2018 -

South County Lexus responded

Hi Craig, Thank you so much for sharing your experience with us. It was a pleasure assisting you and we hope you enjoy our new vehicle. Please let us know if you have any additional questions, we are always here to help! Have an amazing day! Sincerely South County Lexus

October 08, 2018

excellent service! purchased the rx350 f sport today!armen helped me out thru the whole process.he was very very helpful and very accomodating!5 star service right there More

by markqui_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
peter (front desk guy), Armen Abrahamian, Hans Ham
Oct 09, 2018 -

South County Lexus responded

Hi Markqui_99, Thanks so much for sharing your experience, and for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please feel free to call us if you have any additional questions about your new car. We are always here for you! Have an amazing day! Sincerely, South County Lexus

October 08, 2018

Fast and excellent service The service was fast and excellent. upon arrival I was told to go to the customer lounge. Then I was taken to a service advisor and Mr. Daven Anthony More

by Frank456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daven Anthony
Oct 08, 2018 -

South County Lexus responded

Hi Frank456, Thank you for sharing your experience with us. Customer satisfaction is our top priority and we are thrilled that Daven delivered excellent service. We will be sure to share this with him and his team. Have an amazing day! Sincerely, South County Lexus

October 06, 2018

Outstanding Experience I had a great experience recently with Mike Porter at South County Lexus. He was a pleasure to work with every step of the way. He truly made the proc More

by Hawaii40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Porter, Brigina Brock
Oct 08, 2018 -

South County Lexus responded

Thank you for your 5-star review, Hawaii40! Mike Porter is a great asset to our team and we're glad you could experience his passion and commitment to customer service. We aim to build long-term relationships with our customers, and we're very pleased to know that you were satisfied with your experience. We really appreciate your business and we'll see you next time! Sincerely, South County Lexus

October 06, 2018

The Best Service Everyone here is a class act. They are fair. They are professionals. They make car shopping painless and enjoyable. I would highly recommend them to a More

by Smatinfar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rawitch, Ryan Hanson
Oct 08, 2018 -

South County Lexus responded

Dear Smatinfar, Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. We appreciate your business and we look forward to a long relationship with you! Sincerely, South County Lexus

October 05, 2018

Excellent Mr. Abrahamian came highly recommended by a friend and we were not disappointed. A good man to work with. Thanks to Mr. Abrahamian, Mr. McGraw and More

by jdmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett McGraw, Armen Abrahamian, Bob Gray
Oct 08, 2018 -

South County Lexus responded

Hi Jdmd, We appreciate you taking the time to leave us a 5-star review, we will be sure to share his with Armen, Garrett, and Bob. It was a pleasure assisting you and please let us know if you have any additional questions about your vehicle, we are always here to help! Have an amazing day! Sincerely, South County Lexus

October 04, 2018

Sold on the service...made sense to buy our next car there. We own a 2003 Lexus XC430. After 160,000 miles we had our first major repair need. We took the car to South County Lexus. I was very concerned about t More

by Happy Lexus Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Neumeyer, Scott Cram, Bob Gray
Oct 05, 2018 -

South County Lexus responded

Dear Happy Lexus Customer, We're extremely pleased to read this and see that Scott Cram provided you with the top-notch service people have come to expect from us here at South County Lexus. We're so grateful for your business and hope that we can continue working together for years to come. Please call us if you have any additional questions about your RX 450h. We are always here to help! Sincerely, South County Lexus

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