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South County Lexus

Mission Viejo, CA

4.3
1,779 Reviews

28242 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 1,779 reviews

October 03, 2018

Prompt and Courteous Razor Blade in Right Rear Tire. Quickly into the shop, evaluated, and into loaner car within 35 minutes. Now that’s customer service. My wife and I we More

by smarsh57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac in service , Matt Hasso, Ryan Hanson
Oct 03, 2018 -

South County Lexus responded

Hi Smarsh57, We appreciate you sharing your experience with our team! It's a pleasure servicing your vehicle and more importantly we want to get you and your wife back on the road safely. Thank you for trusting us with your vehicle. Have an amazing day! Sincerely, South County Lexus

October 03, 2018

A++ car buying experience! First class service I cannot say enough great things about my car buying experience at South County Lexus. Scott Monge was a lifesaver finding me the exact car I wanted. More

by HeleneM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Monge, Mike Porter, Ryan Hanson
Oct 03, 2018 -

South County Lexus responded

Hi Helene, Thank you so much for sharing your experience with Mike and Ryan! They are both great assets to our team and we will be sure to share this with them. It was our pleasure assisting you with your vehicle and we look forward to seeing you next time. Have an amazing day! Sincerely, South County Lexus

October 01, 2018

Great Salesman Kamran made the whole process very simple and easy. I came in, he showed me the car I wanted, and we filled out the paperwork easy and done. The part More

by Yen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamran Shakouri
Oct 02, 2018 -

South County Lexus responded

Hi Yen, Thank you for sharing your experience with us. Your feedback is important to us. If you have any questions at all, please give Kamran or us a call. You're family now! Have a great day! Sincerely, South County Lexus

September 30, 2018

Best ever! My Best car buying experience ever! I just bought my fourth car from Jeffrey Rawitch at South County Lexus. If you are planning to buy a car, see Jef More

by Piluchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett McGraw, Jeffrey Rawitch, Ryan Imp, Ryan Hanson
Oct 01, 2018 -

South County Lexus responded

Hi Piluchi, JR is a great asset to us here and always making sure customers drive home happy. We're pleased to see he took great care of you! Please let us know should you ever need anything. You're family now! Sincerely, South County Lexus

September 29, 2018

Quick and straightforward purchase The experience I had with my car purchase was excellent. My internet sales representative, Jeff Rawitch, is very friendly and straightforward. I highl More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rawitch, Patrick Victoria, Ryan Hanson
Oct 01, 2018 -

South County Lexus responded

Thank you for your review, Henry! Customer service is our #1 priority and we thank you for recognizing our efforts. We really appreciate your business and we'll see you next time! Sincerely, South County Lexus

September 28, 2018

JR was the best car sales guide I have had in 35 years of bu JR was awesome and I would highly recommend him. The dealership was great and comfortable too , first class experience all the way. Highly reco More

by shar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rawitch, Ryan Hanson
Sep 28, 2018 -

South County Lexus responded

Thanks, Shar! Glad you had a quality experience with JR and Rya. We looking forward to serving you again in the near future. Hope all is well! Sincerely, South County Lexus

September 28, 2018

Third transaction in 7 years This dealership treats you with respect from when you arrive till you drive away. I have and will recommend this dealership to my friends, Good job by More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Lustig, Matt Hasso, Ryan Hanson
Sep 28, 2018 -

South County Lexus responded

Hi Jim, We're extremely pleased to read this and see that our team provided you with the top-notch service people have come to expect from us here. We're so grateful for your business and hope that we can continue working together for years to come! Sincerely, South County Lexus

September 28, 2018

Pleasant Experience I had an end-of-lease switchover from a CT200h to a NX300h and dealt with Matt Hasso. Matt was great: knowledgeable and no pressure. I've used South C More

by Howes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hasso
Sep 28, 2018 -

South County Lexus responded

Thank you for your review, Howes! Matt is a great asset to our team and we're glad you could experience his passion and commitment to customer service. We aim to build long-term relationships with our customers, and we're very pleased to know that we've had the opportunity to work with you on several different occasions. We really appreciate your business and we'll see you next time! Sincerely, South County Lexus

September 28, 2018

Exceptional Service I live in the San Francisco Bay Area and had looked for months throughout California for the model, year, and color combination I wanted. I found jus More

by Jim 94027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rawitch
Oct 01, 2018 -

South County Lexus responded

Hi Jim 94027, Thank you for taking the time to share your great experience with JR. He's a great asset to us here and we're so pleased to see he provided you with the top notch star service you deserve. We'll be sure to share this with him and our team and we hope that we can continue to work together for years to come. Hope you're enjoying your new Lexus! Sincerely, South County Lexus

September 27, 2018

Good experience Made a deal online, negotiated a price went in and made the deal, even though the car we originally wanted was already sold due to a Vin error, armen More

by Giovannipaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Abrahamian
Sep 27, 2018 -

South County Lexus responded

Hi Giovannipaul! Thanks for taking the time to share your great experience with Armen. He's a great asset to us here and we're so pleased to see he provided you with the excellent service you deserve. We'll be sure to share this with him and our team and we hope that we can continue to work together for years to come. Hope all is well! Best Regards, South County Lexus

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