
South County Lexus
Mission Viejo, CA
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Fast and Efficient I hate the entire car buying process. Always have. i particularly don't like spending time in an F and I office. JR work to accomplish my needs, fi I hate the entire car buying process. Always have. i particularly don't like spending time in an F and I office. JR work to accomplish my needs, fine the car i wanted and brought it to my house (and picked up my old lease). Painless. Fast. Perfect. More
Great Experience! I submitted a KBB offer to the dealership. Michael called me within minutes and we made an appointment that evening. Michael was a pleasure to work wi I submitted a KBB offer to the dealership. Michael called me within minutes and we made an appointment that evening. Michael was a pleasure to work with. Excellent experience and highly recommend this dealership! More
Service Service Greatly appreciate the welcome I received when bringing my car in for its first service. From the concierge to the service advisor they could not be m Greatly appreciate the welcome I received when bringing my car in for its first service. From the concierge to the service advisor they could not be more helpful. Glad I chose to buy my car at South County Lexus. Service was spot on from beginning to end. More
Fantastic! I was searching Nationwide for a particular car within a particular price range. I was going through a repurchase with GM and had limited information I was searching Nationwide for a particular car within a particular price range. I was going through a repurchase with GM and had limited information and vague timelines. I had a lot of questions and found throughout my process just how questionable many dealerships were! Some never got back to me, some flat out lied and told me a car was sold when it clearly wasn’t! But I found my perfect car at South County Lexus and it is only because of the fabulous Twee Hayes that it became a reality! Twee was extremely patient, friendly, and always happily got back to me! She more than answered my questions, she sent professional videos and pictures and went above and beyond to help me out even given my frustrating situation! She offered to drive to all the way to San Diego and even picked me up at the train station! Her efforts on my behalf kept this dream car from being sold out from under me and the purchase process was super simple, not at all intimidating or stressful! Quick, easy, and a dream come true thanks to her diligence and super friendly fun personality! I love Twee! This is an upstanding dealership who understands real life circumstances. They have been a breath of fresh air and have renewed my faith that good, honest companies are out there! I also very sincerely thank Bob Gray in finance for his patience. Repurchases are not an easy thing and I wouldn’t have my car today without his faith in me! Thank you so much! More
Thanks Evan My repair was handled in a very professional and quality way. Thanks to Evan, the service manager, I had a good experience with a difficult situation My repair was handled in a very professional and quality way. Thanks to Evan, the service manager, I had a good experience with a difficult situation. Thanks, Evan. More
Working with Katrina Katrina was very helpful in helping me decide on what car to purchase. She was informers pleasant and didn’t give me my pressure. She made shopping fo Katrina was very helpful in helping me decide on what car to purchase. She was informers pleasant and didn’t give me my pressure. She made shopping for our new car a pleasant experience! More
Our experience was great. Twee was very professional and was real easy to talk to as well as being very informative and knowledgeable about the car we were interested in. I wou Twee was very professional and was real easy to talk to as well as being very informative and knowledgeable about the car we were interested in. I would definitely recommend your dealer ship to our friends because of the way Twee treated us. More
Awesome service Great customer service. Staff are friendly, and courteous. Highly reccommended. Gift shop was very nice, just wished they have more car accessorie Great customer service. Staff are friendly, and courteous. Highly reccommended. Gift shop was very nice, just wished they have more car accessories otherwise, this place was very nice. More
Thanks Isaac!!! Isaac my service advisor is THE BEST!!! He is knowledgeable, polite, helpful & the main reason to use MV Lexus!!! Thanks Isaac.....see you in 5k mi Isaac my service advisor is THE BEST!!! He is knowledgeable, polite, helpful & the main reason to use MV Lexus!!! Thanks Isaac.....see you in 5k miles!!! Joe Moreno More

2019 Lexus ES, J.R. made the experience pleasant, refreshing The integrity of those we worked with in this car buying experience was outstanding. J.R. was very patient with the needs we had for our next car purc The integrity of those we worked with in this car buying experience was outstanding. J.R. was very patient with the needs we had for our next car purchase. He was very interested in us being completely satisfied with the purchase. We live in Escondido, CA and it was well worth the drive to work with South County Lexus. More