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South County Lexus

Mission Viejo, CA

4.3
1,779 Reviews

28242 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 1,779 reviews

August 07, 2018

Great Experience helpful and informative. Worked with True Car Salesman, Matt Molus. He was great and listened to what we wanted and helped us find the best car for us. We bought a 2018 ES300h More

by Jack and Patty, Anaheim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Molus
Aug 07, 2018 -

South County Lexus responded

Hi Jack and Patty! Thank you for sharing your experience with us. We are so happy that Matthew Molus was able to make your car purchase experience pleasant and stress free, the way it should be. If you have any questions at all, please give us a call. We are always here to help! Congratulations and welcome to our family! Sincerely, South County Lexus

August 06, 2018

6 month maintenance / check I have taken my first Lexus ES350 here for 9 years. With my new Rx450h, I've experienced the same great service. Everything handled professionall More

by JulesSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Monge
Aug 06, 2018 -

South County Lexus responded

Hi JulesSC, Thanks for taking the time to share your great experience with Scott. He's a great asset to us here and we're so pleased to see he provided you with the first class service you deserve. We'll be sure to share this with him and our team and we hope that we can continue to work together for years to come. Hope all is well! Best Regards, South County Lexus 949-344-2060

August 06, 2018

The salesman is very nice. I am very satisfied with the car. The salesman and the finance manager, Bryan are very accommodating. I am very satisfied with the dealership and the car. Steven Suh, the salesman gave More

by Steve kang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
Aug 07, 2018 -

South County Lexus responded

Thank you for the five stars, Steve! Our goal is for every customer to leave our dealership happy and we are glad to hear this was the case. We hope you come back and visit us soon! Sincerely, South County Lexus

August 02, 2018

Ms. Twee Hayes worked hard for us. My wife and I were pleased to be greeted by Twee Hayes of South Coast Lexus last Tuesday. We went in to see a 2011 RX 350 we viewed on their website More

by ChuckA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Twee Hayes
Aug 03, 2018 -

South County Lexus responded

Hi ChuckA, Thank you for taking the time to share your great experience with Twee. She's a huge asset to us here and we're so pleased to see she provided you with the Amazing Experience you deserve! We'll be sure to share this with her and our team. Enjoy your RX 350 and please let us know if you have any questions. We're always here to help! Welcome to the South County Lexus family! Sincerely, South County Lexus

July 28, 2018

2018 Lexus RX 208 This is my second Lexus I bought from South Lexus in 2 year. I bought 2016 NX200T in 2016 and the 2018 RX 350. South Lexus has probably been the most More

by Apollo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
Jul 30, 2018 -

South County Lexus responded

Hi Apollo, Thank you so much for your loyalty to us. We love having you as a member of our South County Lexus Family and hope your new RX350 and NX200T are treating you well. We appreciate you leaving Steven a 5-star review and we are looking forward to many more years together! Sincerely, South County Lexus

July 28, 2018

Best Deal I’ve Gotten in So Cal The way I have been shopping for cars was to email all the dealers and ask for the out the door price of a car I wanted. At the end of the day, whoeve More

by Vn_aviator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Chadwick, Twee Hayes
Jul 30, 2018 -

South County Lexus responded

Hi Vn_aviator, Thank you for taking the time to share your great experience with Twee. She's a great asset to us here and we're so pleased to see she provided you with the 5-star service. We'll be sure to share this with her and our team! Sincerely, South County Lexus

July 25, 2018

Amazing Sales Representative We walked in to South County Lexus and were immediately greeted by the Lexus staff. 5 mins later they had sales rep Greg Holley ready for us, and he w More

by kat92653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Holley
Jul 26, 2018 -

South County Lexus responded

Hi Kat92653, Thank you for your 5-star review! We appreciate your feedback and are so happy that Greg provided you with the care that you deserve. Congratulations and enjoy your new NX! Have a wonderful day! Sincerely, South County Lexus

July 25, 2018

After The Sale. They don't Care About You I worked with an employee by the name of Twee. She was nice and easy to deal work with. My issue is that the uesd vehicle we purchased according to So More

by DomVee72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Twee Hayes
Aug 02, 2018 -

South County Lexus responded

Hi DomVee72, Thank you for sharing your experience with us. Excellent customer service has always been our top priority and we are sorry you did not feel like you received that. We would like to get more details about your experience but without your full name, email, or vehicle info, we are unable to look you up in our system and contact you. If you're willing, please contact our General Sales Manager, Gina Neumeyer, at (949) 347-3400 and help us improve. We look forward to hearing from you and appreciate your feedback. Sincerely, South County Lexus

July 22, 2018

Very good service Very good, prompt and professional service. Also, good prices for leasing and buying. They give loaner cars for service. I use them all the time More

by kirill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted, Brigina Brock
Jul 23, 2018 -

South County Lexus responded

Hi Kirill, Thank you for your amazing 5-star review. We appreciate your feedback and your loyalty to South County Lexus. We hope you to see you again! Sincerely, South County Lexus

July 21, 2018

Car buying as it should be! I never knew car buying could be so pleasant, Kamran Shakouri changed my mind about what can sometimes be an unpleasant experience. My husband and I More

by Lori B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brigina Brock, Kamran Shakouri
Jul 21, 2018 -

South County Lexus responded

Hi Lori, Congratulations on your new GX460 and welcome to the South County Lexus Family! We're very happy to see that Kamran went above and beyond to make sure you and your husband got you into the perfect SUV by showing you the different features of each vehicle. We hope you're loving it thus far and please let us or Kamran know should you ever need anything. We are always here to help! Sincerely, South County Lexus (949)344-2060

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